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Back to plant data sheet TOUCHSTONE HOTEL

Opinions TOUCHSTONE HOTEL San Francisco

Members' reviews on TOUCHSTONE HOTEL

4/5

18 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

Surael M.

Visited in april 2024

Boa localização, atendentes super simpáticos, bom preço.

Juan C.

Visited in april 2024

The hotel has a very convenient location, rooms are very confortable and look renovated. But their best asset is the service, specially from Juliette, she is an angel.

nacho v.

Visited in april 2024

Estuve solo en la habitación pequeña y es grande de sobra. Lo mejor los chicos de la recepción, superamables. Me ayudaron con la visita a la ciudad y la vuelta a casa!

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Ryan P.

Visited in march 2024

I want to give this hotel five stars purely based on the service and great location but the rooms are unavoidably bringing down the score.

I had a great stay while attending a conference. The service is great! The owner is kind, genuine and helpful. The location is very convenient for going to the conference center.

The rooms like I said are the only downside. They are small and outdated in almost every way. This can be overlooked though as everything is functional and clean.

One other major downside is I believe this hotel is used by the unhoused during convention off times as there is a lingering smell that takes some effort to overlook. This was the main reason for me giving a lower rating. I know for most this will be extremely off-putting.

All that said I still highly recommend this as a great budget place to stay during a convention or a brief solo stay for someone who isn't too picky about modern amenities or places with some quirks. The service, location and price alone make it worth your while.

Zahra Z.

Visited in march 2024

Horrendous place. Noisy, old, with toilets inside the room. I could not stay for more than 15 minutes and booked another place.

D. B.

Visited in march 2024

Wonderful stay here, location was close to downtown and convinent. The lady at the front desk was so kind and helpful. The rooms get cold at night, we brought with us a warming blanket so it was fine. Beds are comfortable and the bathroom is nice. The aesthetic reminded me of vintage-modern downtown SanFransisco.

Brian H.

Visited in march 2024

This is a centrally located budget friendly hotel in San Francisco, definitely not a five star resort, so you have to judge it for what it is -- a clean, comfortable, safe place to rest while you're in the Bay Area.
The rooms are small but comfortable; the people are true professionals; and the classic 1950s style NY diner is a wonderful bonus.
I enjoyed my two week stay here and have already recommended the Touchstone to friends .
My only misgiving, due to no fault of the owners, is the surrounding neighborhood can be a little seedy due to the drug epidemic that's raging in San Francisco. I personally would not be walking around after hours, but it's safe during the daytime.

Emre O.

Visited in march 2024

The staff were very friendly and made sure we were satisfied with our stay. The rooms were very clean and deeply cleaned everyday. The receptionist was present 7/24 and the hotel door only opens with the room keys, so it was also very safe.

Lucky M.

Visited in march 2024

Nice room and great location

Arik B.

Visited in february 2024

Everything was great our rooms was clean and everyone was so nice. Thank you

Olimpia O.

Visited in january 2024

Not very suitable for a winter stay: the radiators only went off at 10pm so the concierge gave me an extra space heater to make it through the cold evening. When the central heating switched on, it made a lot of noise which woke me up multiple times during the night. On the plus side, the room was clean and the staff at the reception was really lovely. The street downstairs is a little bit sketchy - I wouldn't recommend it to those travelling solo.

Milton A.

Visited in december 2023

Excellent service. The staff is the nicest ever!!!! Don’t forget to try the food at David’s Delicatessen. It’s excellent

juan M.

Visited in october 2023

Las habitaciones un poco viejas pero no está mal por 130 dólares en San Francisco

Hector J.

Visited in september 2023

Buena ubicación, mejorar instalaciones

Kailyn C.

Visited in august 2023

The staff was wonderful! Juliette in particular was such a delight. Though the room’s are little, they were clean & comfortable - all we needed really! The central location was really ideal. Would stay again in a heartbeat!

Azul E.

Visited in july 2023

Small bad, Shower and pipes make noises day and night, elevator do not work, staff only for charge more that what advertised in the we'd, rooms small and the bed smells, the only window that opens for air scrim is busted

Leina P.

Visited in july 2023

Great hotel for budget travelers. Good location and reasonable rates. Only problem was not having a fridge in the room.

Nathan W.

Visited in july 2023

The rooms are very small (the smallest I've ever seen in a hotel), and there is no parking. They will "refer" you out to a garage a block away that they say it is in connection with the hotel, but all they hand you is a business card.
The small rooms were nice despite their size, but the bed was so hard that I barely slept either night we were there.
Also, with it being downtown, it was quite noisy.
Between the extra fees, parking, and the security deposit, we paid for the equivalent of 5 nights on a 2 night stay.
It was clean and pretty well maintained though, so for San Francisco, while it was still expensive, it was relatively affordable.