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Opinions CYPRESS INN Carmel
Members' reviews on CYPRESS INN
4.2/5
14 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Lunch and dinner are always good. Brunch was a bit disappointing. Bring your well behaved pooch, or just come to meet some, and enjoy a lovely patio or sit inside in Terry's Lounge with your dog.
Service was friendly and helpful and the included hot breakfast buffet tasty and ample.
Our room on the first floor overlooked an outdoor Cafe, creating quite a bit of noise from morning to about 10pm.
The hotel itself is located in a busy commercial area which introduced still more noise in the bedroom.
The hotel goes out to the way to accommodate the dogs, and we greatly appreciated the staff making our labradoodle welcome.
The Cypress Inn consistently indicates breakfast bar hours 7-9:30 or later. Turns out menu at 7 is only coffee, juice, and very limited distance -maybe cereal, some pastries, and yogurt. You have to wait until 7:30 for food to start being served in stages which is indicated on a sign next to self-serve utensils etc. Multiple patrons made the same observation regarding timing of breakfast service.
Back to the global bath and water issues after the front desk told I could have an extra "10 minutes to check out" due to NO HOT WATER from at least 9:30-11:30 a.m. a maid showed up 3 minutes into the ten and disrupted me while preparing to dress after my postponed shower. Then at my check out the overnight bill escalated to close to ONE THOUSAND DOLLARS for one room, one person, one night. The clerk checking me out did not vocalize the outrageous rate and even went so far as to obscure the itemized pricing when offering me a pen for signature. I was then told manager was only one who could resolve and that he was NOT AVAILABLE! After an hour or so of waiting the manager appeared and offered a "discounted" rate to resolve.