The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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Great location within Pfeiffer Big Sur State Park and begin of two great hiking trails (less than 5 miles loop or return). More state parks are close by. The cabin provided fast and sufficient heating. We bought a bagel toaster and used the refrigerator for milk and cheese. So, we could prepare our own breakfast. Once we tried out the restaurant. The burger was cold and we left. Unfortunately, the three large cabins 10, 11, and 12 are not standing separately but share walls. Thus, neighbor noise in the early morning disturbed our sleep. The views are marvelous since you see many trees, especially Redwoods which I like very much. I think I would like to come back. Please stay on the trail and obey rules and regulations. Make it possible to return and see the natural beauty again - untouched.
Run away this is one of the most unorganized places to be at (formal employee) the GM is never on property, he doesn't care about people, expecially his employees, the Housekeeping Manager has No real experience, Veronica is her name, she is a Racist, shows favorites to Spanish speaking people, and is always on the other housekeeping staff. She has no clue how to run a department.the Restraunt on property has the worest food you could ever order, cooks have little to know experience at all, very high priced food. The rooms are run down,old,and not in good working order,
2 stars for location. That’s it. Front desk attendants were unhelpful and rude. We showed up at 1 pm to check if, by any chance, our room was ready. It wasn’t (no problem), so we hiked through nearby parks and came back at 4 pm. Room still wasn’t ready. Waited until 4:30 pm and room still wasn’t ready. Went up the hill to see the rooms and were disappointed. Throughout this experience the front desk staff were challenging. We felt so uncomfortable and disappointed we forfeited our room. That’s right, we couldn’t get any money back due to their cancellation policy but decided to keep driving and find a different place for the night. You win some and you lose some… this one was worth losing.
I saw some mixed reviews of Big Sur Lodge but decided to book it anyway and I was very pleasantly surprised. The location can't be beat. There are multiple hiking trails from the property and several others close by.
Our Queen room with refrigerator and fireplace was spacious, clean, and had enough kitchen utensils to cook at the cottage (#2). The walls are paper thin but that didn't deter from our visit. Moreover, the daily delivery of fire wood was much appreciated. We did have one meal at the restaurant which we enjoyed. Finally, we were able to get some wifi and receive text messages.
I will definitely stay here on my next visit to Big Sur.
Due to illness I had to cancel the booking, and the front desk gentleman was very helpful and understanding. He helped me with the cancellation and refund.
This was such a perfect spot for our vacation ☺️ everyone was so friendly and helpful. Gorgeous views all around. Very cozy ???? so happy with this lodge .
Our Queen room with refrigerator and fireplace was spacious, clean, and had enough kitchen utensils to cook at the cottage (#2). The walls are paper thin but that didn't deter from our visit. Moreover, the daily delivery of fire wood was much appreciated. We did have one meal at the restaurant which we enjoyed. Finally, we were able to get some wifi and receive text messages.
I will definitely stay here on my next visit to Big Sur.