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Opinions CALISTOGA INN Calistoga
Members' reviews on CALISTOGA INN
4/5
76 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
The restaurant has a lovely ambiance and offers a nice outdoor seating area with fire pits although we opted to sit inside. Alex looked after us he was really attentive and helped us with wine recommendations. The food was exceptional we ordered beef short ribs, paella and Mac & cheese on the side and we were definitely not disappointed!
The beef meat was so tender, the paella was a generous portion size and the Mac & cheese was some of the best we've ever tasted, it was served with bacon bits in.
Highly recommend!
Experience would be infinite. It's always alive with laughter and joy and the conversations that drift by are positive and intelligent. It's always a pleasure to await my commute through Calistoga. I'm sure this is as to why my Daughter LaJade looks so happy. Thank you Calistoga
We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy.
This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less.
It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health.
For your own health and well-being, we advise to stay away from Cottage Grove Inn.
The restaurant is delicious and the staff are great.
We stayed in an "upgraded room" due to being a globalist but there was literally nowhere to put clothes or stuff. The bed side "tables" were like semi-soft puff things so stuff would slide off. The closest is quite small and there was no dresser or anything to put clothes on/in. This is my only real complaint as it just made the room feel odd.
As it should be, the restaurant was closed on Xmas but man the croissants they offered were absolutely phenomenal. Maybe the best I've had outside of a French place.
It's super cute and a fun place to stay with a short walk down to the town.
Meatballs soup amazing
And pomegranate spritz to die for it
I didn't give the room a higher rating, because I think the rooms could use some updates. The bathroom needed a little TLC and the decor looked a bit tired. Our bed was very comfortable though and the room was cozy.