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Opinions HI POINT REYES HOSTEL Point Reyes National Seashore
Members' reviews on HI POINT REYES HOSTEL
4/5
8 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in february 2024
Quand vous voyagez cette endroit un véritable es très sympa pour vous
Visited in july 2023
You can’t go wrong with this place! Stunning views, wildflowers, very well-maintained grounds and rooms. Kevin and Brenda, just some of the outgoing staff, suggested some amazing places to visit. They obviously loved the place as much as I did. A must stay! A++
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Visited in july 2023
This place is a real gem, the rooms and facilities are super clean and well equipped, the location is just marvelous if you look for nature, peace and quiet. This is all topped with the nicest, friendliest and funniest hosts you could have. Brenda and Kevin made our stay so enjoyable by creating a welcoming and open atmosphere, also providing great advice on day trips, hikes etc. We were travelling with kids and sleeping in the bunkhouse, we can definitely recommend this place and would love to come back one day.
Visited in july 2023
So perfect!
Visited in july 2023
The hostel and staff are wonderful, to say the least. We were made to feel at home immediately. The room was super clean with very comfy beds. The kitchen was FULLY stocked and comfy. Excellent bathrooms and showers as well. The surroundings are breathing with nature galore. An absolute gem of a place to be. Wi-Fi is available in the main lodge which was nice to catch up on a bit of work. We will 100% stay here again. A little touch of paradise. You'll love Point Reyes and the hostel!
Visited in july 2023
Amazing, every time. Beautiful. Kind.
Visited in june 2023
I stayed here a week ago. Everything was fine except for the host (Kevin?). This man SHOULD NOT be working in a customer service job. He was rude to multiple guests on multiple occasions. A "host" who literally fights with everyone. It was unbelievable. I am not sure that he understands the hospitality concept.
Anyway, my "waterproof" boots were failing me and I was soaked while backpacking and still had one more day to go, so I thought I'd hike down to this hostel and check it out and maybe see if I could pay to use their dryer.
I still had amazing energy as Point Reyes is just so magical to me, so I was smiling, happy, and curious. Wasn't gonna let soggy feet bring me down. I was even thinking about planning group trips up there.
To my surprise, I was met by a lady who sharply asked what I was looking for. She literally caught me outside as I was walking onto the property so I almost thought I was at the wrong place. I asked if this was the hostel, and briefly explained my situation and that I'd like to see if I could pay to use their dryer.
She said the dryers were for guests only. I said that I totally understood and was willing to pay for a night. She gave a loud sigh, as if completely annoyed and bothered by a prospective guest, then said "well the office is closed, and check-in isn't until 3pm." It was around noon at this time. My smile vanished.
She didn't give me any information about rates or anything, and just said that she would try to help me sooner once she got some things done. Hey, I get wanting to get chores done, but isn't your business to bring in guests so that you can make money? This is literally your job, that you chose to do, in HOSPITALITY. I've never heard of a hotel closing their office during the day.
So I had to decide if I wanted to wait that long JUST TO GET ANY INFORMATION. I asked if I could at least sit down at one of their picnic tables as she didn't allow me into the office. She was kind enough to allow me to sit outside but not under the shelter because of a broken window. She did let me know there's free wifi I can hop on.
So I'm sitting there, soaked, and without shelter in the least. I wrung out my 2 pairs of socks I was wearing and made a quick lunch and looked up the place online to learn more.
So I'm contemplating staying the night at this point if I'm gonna pay for it, figuring how long it would take before I could check-in and use the dryer then get back to camp, or if I just wanted to leave and pack the rest of my gear up and get to my car by nightfall as I was done with wet socks.
I didn't want to take the chance of waiting and not knowing what I'm waiting for. And I was kind of thinking I didn't want to spend my money at that establishment because of her rude demeanor at this point.
I put my wet socks back on, and as I was getting ready to leave. She finally said she could talk to me. I told her I think I'm just gonna leave, but I still asked about the place, as I was curious for future events. She gave very little information, it was like I had to pry anything out of her.
She really could have sold me any overpriced dry clothing items they might have had in their gift shop. I don't even know if they had items for sale as she wasn't trying to show or sell anything. She even suggested I ask their handyman for a ride somewhere, anything but stay there. It seemed like she was really trying just anything to disuade me from becoming a guest which was really weird. So my mind was made up. I asked if I could use the restroom before I leave, and she refused because it was just cleaned lol.
It seemed like she realized she was being rude, so to make up for it, she gave a sticker for free and then started talking about how she was going backpacking with her daughter soon. I waited there, listening to her, trying to be polite while holding my full bladder and standing in my soaking wet hiking boots and socks with my big backpack on ready to leave. I had just said I wanted to get back before dark to pack up. Why would you wait until then to try to build rapport?