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Opinions RUSH CREEK LODGE AND SPA AT YOSEMITE Yosemite National Park
Members' reviews on RUSH CREEK LODGE AND SPA AT YOSEMITE
4.3/5
21 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
The restaurant is underwhelming, we were a big group, and there were lots of negative comments about almost every dish (burnt burger, awful tasting philly cheese sandwich, soup tasting like tomato sauce, ..etc). Bring your own food with you.
Coffee machine in the room, also provide Twinings(tea bags), love it.
2 mins drive and you can get to the entrance of Yosemite National Park.
Game room has pool ball and many other games. (See my photos, I don’t really know how to call them ????)
Very decent place to stay and enjoy the time here ❤️????
Location is farrrrr from yosemite park, just incase the 120 road closes you are basically stuck and cant reach there by any chance. We had to take a detour that added an extra 1:30mins to reach the park via mariposa. Not
Lack of assistance on arrival: No one offered to help unload and carry my luggage from the car to the room.
No Tesla chargers available: There were no charging stations for electric vehicles, which caused me inconvenience.
Issues during check-out: There was an attempt to charge me again for the stay and expenses already paid for, without an apology for the error.
Inattentive staff: Despite the beauty of the surroundings, the quality of service provided by the employees was not up to par.
These points negatively affected my perception of my visit, highlighting the need for improvement in key areas to ensure a satisfactory experience for future guests.
Great location to the entrance of Yosemite. Staff was kind. Dinner food is very good. We did not plan in advance so spa was booked.
We mostly enjoyed the Wonders of Yosemite Full Day Tour with Tyler Anreacchio. He was amazing! The real deal and the whole package. His love for the outdoors, respect for the outdoors and esp. for Yosemite was so apparent, He is so knowledgeable, and was so engaging. We also enjoyed hearing about his passion for climbing and all that it entails.
We ate at the restaurant most nights and the food was quite good. The male host we encountered was quite difficult to deal with making a big deal out of “squeezing” us in to a mostly deserted dining hall. The breakfast buffet at $25 per person was borderline inedible.
We spent our last day in the spa which was quite nice. The massage I got was decent. The facilities staff took away from the relaxing atmosphere plodding through the outdoor area slamming gates and not using the hushed tones that multiple signs remind customers to use.
Overall, the proximity to Yosemite is the main draw here. It is very family friendly with lots to do for kids. However, the quality of the accommodation and mediocre hospitality doesn’t justify the price.
Our boys loved the place and enjoyed playing on the playground and in the playroom. The pool and family spa were also a huge hit.
We had booked 3 nights but chose to stay an extra night. By the way, the employees were really nice and very helpful.
The food in the restaurant was good, although a little bit expensive. In return, there was s'mores event every evening.
The warmest recommendations from us.
- Location for a multi-day trip in Yosemite and surrounding areas (the valley one day and Tuolumne Meadows on another).
- Amenities in one location: nicely stocked general store, pool, hot tub, spacious rooms, games and activities for kids and adults, bar and restaurant.
Cons:
- Lack of other amenities for a hotel that seems to market itself as a luxury resort. No water bottles, no shaving kit, no washing machine detergent. It seems like they rather you purchase things from their general store than provide these things for free.
Which in turn leads to other methods they try to squeeze some more money from you, like at their restaurant. We ordered the poke tuna bowl, and the waiter asked if we wanted rice. What they don't disclose is that the rice is a $5 "side" which is a plate of plain basmati rice.. This happened twice on two different nights with two different waiters.
- Staff attitude. Either from a lack of training or an overall culture that leads to bad service. This is the biggest thing holding this hotel back from a better rating.
Example of bad service:
- When checking out, the front desk claimed that we had a breakfast buffet when we did not. After reviewing something on the computer, the staff member just said you're all set. No apology for the mistake. And no, thank you for staying multiple nights at the hotel. You know, the usual spiel any hotel instructs their staff to say. Whether it's genuine or not, it's just to be expected. The lack of hospitality reinforces my view of the staff's attitude.
- We had dinner reservations at their restaurant and when we arrived at that time, we couldn't be seated for another 20 minutes. The host's attitude was pretty aloof/laissez faire and gave us a non-apology.
Except for a few staff we interacted with, their general attitude is that they would prefer doing anything other than what they were currently doing and generally indifferent. If this were the attitude of a government worker, then that would be expected, but they're in the service and hospitality business in a hotel for leisure that touts itself as a fun and "sophisticated" (their words) resort.