Results Hotel Limassol

ALINEA PRIMO HISTORIC CENTER

Hotel €€€
4.1/5
31 review

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Kitiou Kyprianou 25, Limassol, Cyprus
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2024
Recommended
2024

Modern hotel right in the historic center. Roof terrace with pool and bar. Designer rooms. Free private parking.

Pleasant hotel with swimming pool in the historic center. The rooms are designer, quiet, bright and well-equipped: kitchen and dining area, modern bathroom, good bedding, wifi, air conditioning and storage. The building itself, all concrete, distorts the neighborhood. But you'll appreciate the rooftop terrace with pool and bar, and the free private parking. The hotel is part of a small local chain that also includes the Alinea Suites and Alinea Urban hotels in Limassol.

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Members' reviews on ALINEA PRIMO HISTORIC CENTER

4.1/5
31 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in september 2023
Positive: Has all the things needed for a comfortable stay Negative: Nothing special
Visited in september 2023
I've spent 7 days here and my review is extremely mixed. The room, pool, entertainment, sitting areas, and food are easily 5 stars and I had no problems with most staff. However I noticed a few people were complaining about higher up staff that treat guests and other staff horribly.

That's why this review is two stars. Me and my relatives were approached by one higher up member of staff shouting at us to go into the cafeteria through a certain door like we were a bunch of school children. If you don't want people going through it then put up a sign or lock that door, don't speak to other people as if your some sort of superior god. I've seen the higher up staff act like the narcissists they are and treat other kind and respectful staff like slaves or minions as well, I cannot emphasise how badly this hotel needs to fire the higher up staff and hire new people that can communicate issues with guests in a formal way.

Aside from those select staff members, there is no good beach to be found anywhere in the area. Speaking of the area itself, just go into street view and you'll see how awful the area it is. Derelict buildings everywhere, cracked under-maintained sidewalk everywhere, almost every building tagged by graffiti or abandoned, and absolutely no other attractions or night life here. If your just staying in the hotel however then it's fine.

Also there is a lot of loud people from England here, might not appeal to everyone looking for a peaceful getaway.

Overall I would not recommend coming here if you are looking for a good getaway. The hotel itself is good but the general area didn't feel safe and some staff were awful. The higher ups need to be fired and replaced though I doubt that will happen at all or anytime soon.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Manager
09/24/2023 at 16:16
Dear Reviewer,

Thank you for taking the time to post a review about our hotel on Google. Your feedback is valuable to us as it helps our ongoing effort to improve and meet the expectation of each of our guests. However, we must take the time to clarify a few points made within your review. We are very surprised to hear about your comments regarding some of our staff members as we regularly receive excellent feedback about our staff and management team. We would like to assure you that this is not our standard practice and we do not tolerate this kind of behavior from any of our staff members, including management. Rest assured, these comments have been noted and we thank you again for your review. We hope to welcome you to one of our Atlantica Hotels & Resorts in the future.

Regards,
The Atlantica Oasis Team
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Visited in september 2023
We’ve just got back from our week at this hotel, everything was perfect from the beginning to the end, the staff were incredibly helpful and the facilities were amazing. Big shoutout to the friendly face waiter Mikah and to all the hotel staff for making our trip so fabulous , will definitely be looking to come back here again :)
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Manager
09/20/2023 at 19:32
Dear Reviewer,

Thank you greatly for posting an amazing review about our hotel on Google. Your excellent comments regarding our staff and hotel amenities are very much appreciated as we take great pride in them. Our team always strives for the best for our guests so we are so pleased to hear that all of our efforts for making your stay an enjoyable one, have met your expectations. We would also like to thank you for posting a special mention for one of our staff members who provided memorable service, we will pass along your compliments to him. We hope to welcome you back to our hotel in the near future.

Kindest regards,
The Atlantica Oasis Team
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Visited in september 2023
No plugins space in the room, you can charge phone only in bathroom.
I know sound weird but true.
No room service also.
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Manager
09/20/2023 at 13:02
Dear Reviewer,

Thank you for taking the time to post a review about our hotel on Google. We would like to clarify that we do have plug sockets in the hotel rooms themselves which does not require our guests to use the one in the bathroom. Thank you again for your review and we hope to welcome you back to our hotel in the near future.

Kind regards,
The Atlantica Oasis Team
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Visited in september 2023
Rooms were a bit tired, in need of some refurbishment, food was exceptional, location in a town which I did not realise when booking, service really good, a very friendly atmosphere, entertainment good and very child friendly
ALINEA PRIMO HISTORIC CENTER
ALINEA PRIMO HISTORIC CENTER Manager
09/20/2023 at 12:53
Dear Reviewer,

Thank you for posting a great review about our hotel and for awarding us a 5* rating on Google. We greatly appreciate your excellent comments regarding our staff, dining and entertainment, we take great pride in them. We would like to assure you that we take all of our guests' feedback into great consideration and we understand that our location suits some of our guests more than others. We hope to welcome you back to our hotel in the near future.

Kind regards,
The Atlantica Oasis Team
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