AX THE PALACE
Hotel
•
€€
2024
Recommended
•
2024
Luxurious urban hotel with restaurant, terrace and infinity pool, offering comfortable rooms and suites.
In the heart of Sliema's residential district and in a quiet street, this luxurious urban hotel offers very comfortable classic rooms, rather frequented by businessmen, but also five surprising design suites. They are declined according to colorful and offbeat themes, like the "music" suite with a drum kit to play in the room! The other surprise of the place is its ultra-designed and overflowing swimming pool on the top floor of the building and its terrace which offers a breathtaking view of Sliema when you are in the water. Its success is such that in summer it is sometimes difficult to find a free deckchair! Also on the top floor: a fitness room, a restaurant offering a trendy fusion Thai cuisine, ideal for an aperitif. The spa, although modest in size, offers a wide range of treatments. Free Wifi.
Did you know? This review was written by our professional authors.
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Rooms
Comfort room
Enjoy the perfect blend of style and comfort in our elegant Comfort Rooms, designed for discerning travelers who appreciate five-star luxury at an affordable price.
- 1 Double
- sleeps 2
- 38 m 2
- CA
- Desk
- Wifi
- Hair dryer
- In-room safe
- 1 Double
- sleeps 2
- 38 m 2
- CA
- Desk
- Wifi
- Hair dryer
- In-room safe
Luxury room
Discover comfort and playful Mediterranean decor in our deluxe rooms, which offer a private balcony and a breathtaking view of Sliema's cityscape. Deluxe rooms are located between the 1st and 4th floors.
- 1 Double
- sleeps 2
- 40 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 1 Double
- sleeps 2
- 40 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
Superior room
Classic charm meets contemporary glamour in these elegant superior rooms, which offer private balconies with views stretching out to the distant sea. These rooms are located on the 5th, 6th and 8th floors.
- 1 Double
- sleeps 2
- 40 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 1 Double
- sleeps 2
- 40 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
La salle a manger
Create lasting family memories in our spacious Family Comfort rooms, designed for a fun and affordable getaway in Malta.
- 1 Double
- sleeps 2
- 38 m 2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 1 Double
- sleeps 2
- 38 m 2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
Executive Room
Let your productivity flourish in our executive rooms, where work and comfort can come together for a truly rewarding stay. These rooms are located on the 7th floor.
- 1 Double
- sleeps 2
- 40 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 1 Double
- sleeps 2
- 40 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
Junior suite
Located on the upper floors of the hotel, the junior suites offer a taste of luxury living with plenty of space to relax, a private terrace with comfortable sun loungers and panoramic views of Valletta harbor.
- 1 double
- sleeps 2
- 47 m 2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 1 double
- sleeps 2
- 47 m 2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
Superior Suite with Whirlpool
Step up the luxury even further by staying in our superior suite, where a private whirlpool bath, breathtaking views and sophisticated decor create a harmonious getaway.
- 1 Double
- sleeps 2
- 47 m 2
- Jacuzzi
- CA
- Office
- Smart TV
- Hair dryer
- In-room safe
- 1 Double
- sleeps 2
- 47 m 2
- Jacuzzi
- CA
- Office
- Smart TV
- Hair dryer
- In-room safe
Musical Suite with Whirlpool
Unleash your inner rock star in our musical suite. Feel the beat with piano inspired decor, enjoy a private hot tub on the terrace and unwind with our fantastic hi-fi system.
- 2 queens
- sleeps 4
- 55 m2
- Jacuzzi
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 2 queens
- sleeps 4
- 55 m2
- Jacuzzi
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
Luminous Suite
Embrace minimalist bliss in the Light Suite, where natural light, tasteful decor and uncluttered spaces inspire a sense of calm.
- 1 queen
- sleeps 2
- 55 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 1 queen
- sleeps 2
- 55 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
Suite with view
Soak up the Sliema skyline from the View Suite, where panoramic views and elegant, minimalist decor take center stage.
- 1 queen
- sleeps 2
- 55 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 1 queen
- sleeps 2
- 55 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
Suite of flavors
Retro and modern ambience in the Flavours Suite, which boasts a well-stocked bar for a stay in Sliema that's anything but ordinary.
- 1 queen
- sleeps 3
- 55 m2
- CA
- Office
- Wifi
- Mini-bar
- Hairdryer
- In-room safe
- 1 queen
- sleeps 3
- 55 m2
- CA
- Office
- Wifi
- Mini-bar
- Hairdryer
- In-room safe
Texture sequence
Soak up the earthy elegance of the Texture Suite, where you can entertain in style and enjoy the view from the spacious terrace.
- 1 queen
- Sofa bed
- sleeps 3
- 55 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 1 queen
- Sofa bed
- sleeps 3
- 55 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
Fragrance suite
Immerse yourself in bohemian chic in the Fragrance suite, where vintage French décor, intriguing touches and meticulous furnishings create a charming ambience.
- 1 queen
- sleeps 2
- 55 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
- 1 queen
- sleeps 2
- 55 m2
- CA
- Office
- Wifi
- Hair dryer
- In-room safe
About us "AX THE PALACE"
Further information
Further information
Opening time and information on AX THE PALACE
From €110 for a double room standard, without the breakfast.
Message from Management
AX The Palace is a 5-star luxury hotel in Sliema. To ensure your comfort during your stay, this establishment offers a wide range of rooms and suites, designed to meet the expectations of travelers in search of elegance and equipped to satisfy different levels of comfort. Choose from several room categories: Comfort, Deluxe, Superior, Family Comfort and Executive. Some offer private balconies with breathtaking sea views. As for suites, you'll discover a variety of options, including the Junior, Superior with whirlpool bath, Musicale also with whirlpool bath, Lumineuse and Exceptional View suites, as well as the Flavors, Textures and Fragrances themed suites. Each accommodation has been designed with a unique style to suit all preferences. Some feature a spacious terrace, while others harmoniously combine retro and modern. For a moment of relaxation, take advantage of the rooftop infinity pool and explore the variety of bars and restaurants available on site. A destination of choice for all your occasions!
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Members' reviews on AX THE PALACE
4.6/5
45 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in october 2023
Large luxury hotel situated just off the high street in Sliema, not well signed. Big room, very clean and modern. Small balcony with a ' glimpse' of sea but mainly rooftops. Lovely rooftop pool and terrace with bar. Small cafe/bar at side of the hotel. Staff pleasant and efficient. Did not eat in so can not comment on food. For price paid felt that breakfast should be included. Lacked personal touch.
AX THE PALACE
Manager
10/26/2023 at 14:08
Dear Lynn Jones,
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the encouraging review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in october 2023
First of all, I do not think this is a 5 star hotel. It is not worth the price. We stayed there for 1 week and we were disappointed because of the following:
1.- Airport shuttle: we asked the hotel to organise it, highlighting that we needed a car seat / booster for a 3yo kid. The hotel just sent a cab, from a local company called ecabs, charging us almost double comparing to the cab's company fee. OK, this is normal practice, however, the driver was not there on time and the car seat was broken or he did not know how to use it. Thus, we could not use the car seat. This is very dangerous and we were quite worried. And maybe it is not even legal in Malta?
When we complaint at the front desk, the person there said this was the cab's company fault and she did not care.
If I ask a 5 star luxury hotel for something (regardless of whether the hotel has its own vehicles or that it hires them from one company or another), I expect to receive a service from a 5 star luxury hotel.
Of course we did not ask the hotel to organise our return to the airport.
2.- When we (3 yo kid, 7 months pregnant woman and I) arrived at the hotel, with bag-packs, suitcases, stroller, etc... No one helped us! The saw us struggling with the luggage and did nothing. We were quite shocked.
3.- We had booked a room (weeks ago) and requested and extra bed for the kid. When we arrived, not before, they said that the extra bed did not fit and that we had to see other options. We had to go and see other rooms and agree on the solution. Couldn't the hotel have checked when we booked it weeks ago?
5.- Restaurants at the hotel: you have Temptasian, which is not bad, and the other restaurants offer average pasta, pizza, some meat and some fish. Nothing special.
6.- Breakfast: very poor breakfast for a 5 star hotel. Only 1 out of 6 days we could get free-lactose milk. Pastry not good at all. In general, few options. I can not compare what I got there to what I am used to see in other 5 star hotels.
7.- TV channels: we expected more.
The location, if you want to go around Sliema, is good.
With regards to the views, I can not complaint because Sliema is what it is. Buildings and cranes everywhere, so we already knew it.
The small rooftop pool is nice as well, although it used to be crowded.
Majority of the staff was friendly and willing to help.
My biggest criticism is that if you go to a 5 star luxury hotel, you expect to receive the best service and you pay attention to the detail. In our case, the hotel did not meet our expectations.
1.- Airport shuttle: we asked the hotel to organise it, highlighting that we needed a car seat / booster for a 3yo kid. The hotel just sent a cab, from a local company called ecabs, charging us almost double comparing to the cab's company fee. OK, this is normal practice, however, the driver was not there on time and the car seat was broken or he did not know how to use it. Thus, we could not use the car seat. This is very dangerous and we were quite worried. And maybe it is not even legal in Malta?
When we complaint at the front desk, the person there said this was the cab's company fault and she did not care.
If I ask a 5 star luxury hotel for something (regardless of whether the hotel has its own vehicles or that it hires them from one company or another), I expect to receive a service from a 5 star luxury hotel.
Of course we did not ask the hotel to organise our return to the airport.
2.- When we (3 yo kid, 7 months pregnant woman and I) arrived at the hotel, with bag-packs, suitcases, stroller, etc... No one helped us! The saw us struggling with the luggage and did nothing. We were quite shocked.
3.- We had booked a room (weeks ago) and requested and extra bed for the kid. When we arrived, not before, they said that the extra bed did not fit and that we had to see other options. We had to go and see other rooms and agree on the solution. Couldn't the hotel have checked when we booked it weeks ago?
5.- Restaurants at the hotel: you have Temptasian, which is not bad, and the other restaurants offer average pasta, pizza, some meat and some fish. Nothing special.
6.- Breakfast: very poor breakfast for a 5 star hotel. Only 1 out of 6 days we could get free-lactose milk. Pastry not good at all. In general, few options. I can not compare what I got there to what I am used to see in other 5 star hotels.
7.- TV channels: we expected more.
The location, if you want to go around Sliema, is good.
With regards to the views, I can not complaint because Sliema is what it is. Buildings and cranes everywhere, so we already knew it.
The small rooftop pool is nice as well, although it used to be crowded.
Majority of the staff was friendly and willing to help.
My biggest criticism is that if you go to a 5 star luxury hotel, you expect to receive the best service and you pay attention to the detail. In our case, the hotel did not meet our expectations.
AX THE PALACE
Manager
09/25/2021 at 20:55
Dear M MT,
We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.
Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.
Your information has been forwarded to the relevant department heads for due consideration and possible implementation.
We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.
Sincere regards.
Ludgarda Schembri
Manager – Online Reputation
We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations.
Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.
Your information has been forwarded to the relevant department heads for due consideration and possible implementation.
We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.
Sincere regards.
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in october 2023
Great experience here. The service was great and all staff were helpful. Will definitely recommend this hotel.
AX THE PALACE
Manager
09/26/2023 at 19:52
Dear Uzo Echeruo,
We wish to extend our thanks for the excellent rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in october 2023
Truly a 5-star experience. We could tell right away when Simba checked us in after 20 hours of traveling, seeing his smile and warm, friendly personality, that we would have an outstanding stay.
We couldn’t have been happier with our welcome drinks and room ready early for us.
The room and view was incredible, beautiful balcony and perfectly clean.
It was so nice to go down to the cafe every morning and be served lovely cappuccinos by Marko! He was such a great person to talk to and remembered us every day.
We will definitely be back to lively Sliema as we have family here, and we will definitely stay here!!
We couldn’t have been happier with our welcome drinks and room ready early for us.
The room and view was incredible, beautiful balcony and perfectly clean.
It was so nice to go down to the cafe every morning and be served lovely cappuccinos by Marko! He was such a great person to talk to and remembered us every day.
We will definitely be back to lively Sliema as we have family here, and we will definitely stay here!!
AX THE PALACE
Manager
10/11/2023 at 19:22
Dear Marcy,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about Simba, Marko and the room are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about Simba, Marko and the room are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
We wish to extend our thanks for the rating contribution.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send our regards from Malta,
Ludgarda Schembri
Manager – Online Reputation