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Opinions AX THE PALACE Sliema
Members' reviews on AX THE PALACE
4.6/5
45 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in september 2023
Nous y sommes restés une semaine sur place.
Très bel hôtel avec 3 piscines ( 1 en intérieur chauffé, 2 autres sur le toit dont 1 piscine qui offre une super belle vue sur la mer.
Le personnel est très sympathique et aux petits soins.
Le buffet au petit déjeuner est top: énormément de choix.
On y reviendra.
Très bel hôtel avec 3 piscines ( 1 en intérieur chauffé, 2 autres sur le toit dont 1 piscine qui offre une super belle vue sur la mer.
Le personnel est très sympathique et aux petits soins.
Le buffet au petit déjeuner est top: énormément de choix.
On y reviendra.
AX THE PALACE
Manager
09/18/2023 at 13:44
Dear Maxime H.
MERCI for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff and facilities are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
MERCI for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff and facilities are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in september 2023
Hotel tra i più belli e lussuosi di Malta… lo consiglio a tutti … 5 stelle meritate
AX THE PALACE
Manager
09/17/2023 at 06:24
Dear Vincenzo Russo,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
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Visited in september 2023
ביצענו הזמנה מראש ואנחנו מאוד שמחים על כך. מלון שענה על כל הצפיות! לציין שנראה הרבה יותר טוב במציאות מהתמונות לטעמי.
ראשית כל צוות המלון אדיבים ביותר, מסבירי פנים ועוזרים בכל שאלה. המלון מהמם ונותן חוויה יוקרתית.
החדר גדול ומרווח, מיטות מאוד נוחות ויש ארון לאכסון ועל הפסיליטיז שצריך. דבר קטן שיוצאים מים מהמקלחת והמקלחון צפוף וקטן אבל יש גם אמבטיה.
בזמן שהותנו הוסיפו סבונים קבועים נהדרים שזה מצוין ואקולוגיה ביחס לבקבוקים הקטנים.
הבריכה נהדרת והנוף מקסים ניתן להנות משקיעה נפלאה בערב. במסעדה בקומת הקרקע נהדרת גם כן. מאוד שמחנו שארגנו לנו חדר ירח דבש בהחלט עשה לנו את חופשת הזו בלתי נשכחת. מומלץ!!
ראשית כל צוות המלון אדיבים ביותר, מסבירי פנים ועוזרים בכל שאלה. המלון מהמם ונותן חוויה יוקרתית.
החדר גדול ומרווח, מיטות מאוד נוחות ויש ארון לאכסון ועל הפסיליטיז שצריך. דבר קטן שיוצאים מים מהמקלחת והמקלחון צפוף וקטן אבל יש גם אמבטיה.
בזמן שהותנו הוסיפו סבונים קבועים נהדרים שזה מצוין ואקולוגיה ביחס לבקבוקים הקטנים.
הבריכה נהדרת והנוף מקסים ניתן להנות משקיעה נפלאה בערב. במסעדה בקומת הקרקע נהדרת גם כן. מאוד שמחנו שארגנו לנו חדר ירח דבש בהחלט עשה לנו את חופשת הזו בלתי נשכחת. מומלץ!!
AX THE PALACE
Manager
09/14/2023 at 19:44
Dear etty l,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are greatly appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in september 2023
If you love the holiday inn, this is luxury.
AX THE PALACE
Manager
09/14/2023 at 19:45
Dear Alexandra Swan,
We wish to extend our thanks for the review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We are sure readers will appreciate your information.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send our regards,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We are sure readers will appreciate your information.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send our regards,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in september 2023
허니문으로 4박 했어요.
전반적으로 매우 만족합니다.
처음에 7층에
엘리베이터에 가장 가까운 방을 배정 받았는데
소음이 있어 룸 체인지를 요청했어요.
흔쾌히 룸 체인지를 받아주셨고
그 외에는 여타 문제 없이 잘 지냈습니다.
룸 컨디션 매우 좋았고
오션뷰도 좋았으며
호텔의 전반적인 분위기나 서비스도 훌륭합니다.
코미노 섬이나 고조섬에 가실 분들은
호텔을 통해 슬리에마에서 출발하는 페리를 예약할 수 있어요.
저희는... 아침에 페리 탑승장소를 정확히 캐치하지 못해 예약했다가 이후에 취소했지만
취소 절차도 무난했고 스탭은 친절했습니다.
허니문이라고 썼더니 무료 칵테일 쿠폰 주신것도 좋았네요.
전반적으로 매우 만족하고 추천합니다.
전반적으로 매우 만족합니다.
처음에 7층에
엘리베이터에 가장 가까운 방을 배정 받았는데
소음이 있어 룸 체인지를 요청했어요.
흔쾌히 룸 체인지를 받아주셨고
그 외에는 여타 문제 없이 잘 지냈습니다.
룸 컨디션 매우 좋았고
오션뷰도 좋았으며
호텔의 전반적인 분위기나 서비스도 훌륭합니다.
코미노 섬이나 고조섬에 가실 분들은
호텔을 통해 슬리에마에서 출발하는 페리를 예약할 수 있어요.
저희는... 아침에 페리 탑승장소를 정확히 캐치하지 못해 예약했다가 이후에 취소했지만
취소 절차도 무난했고 스탭은 친절했습니다.
허니문이라고 썼더니 무료 칵테일 쿠폰 주신것도 좋았네요.
전반적으로 매우 만족하고 추천합니다.
AX THE PALACE
Manager
09/14/2023 at 19:49
Dear 박준영,
We wish to extend our thanks for the review.
It is a pleasure to read that you have chosen our hotel for an important occasion and that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We are glad that our staff could react immediately to the situation.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards and our congratulations from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the review.
It is a pleasure to read that you have chosen our hotel for an important occasion and that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We are glad that our staff could react immediately to the situation.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards and our congratulations from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in september 2023
Cinque stelle non sembrano abbastanza! Abbiamo trascorso una settimana qua in coppia ed era fantastico. La suite n’è valsa assolutamente la pena: era spaziosa, luminosa e molto figo. Come base di partenza era ottima: non sono abituato al lusso e questo lo era.
La vista della baia e della Valletta dal balcone era stupenda.
Facevamo la mezza pensione più, cioè con bevande incluse: ciò risultava in colazione e cena ogni giorno in un buffet ricco e variato, con vino e acqua (ecco il “più”).
Il personale era particolarmente cordiale e attento, con i pasti sempre ben organizzati.
La posizione dell’albergo poi è ottimo: in 5 minuti si arriva a Sliema.
Non ho mai pernottato in un albergo a cinque stelle prima ed era esattamente quello che immaginavo. Lo consiglio fortemente.
La vista della baia e della Valletta dal balcone era stupenda.
Facevamo la mezza pensione più, cioè con bevande incluse: ciò risultava in colazione e cena ogni giorno in un buffet ricco e variato, con vino e acqua (ecco il “più”).
Il personale era particolarmente cordiale e attento, con i pasti sempre ben organizzati.
La posizione dell’albergo poi è ottimo: in 5 minuti si arriva a Sliema.
Non ho mai pernottato in un albergo a cinque stelle prima ed era esattamente quello che immaginavo. Lo consiglio fortemente.
AX THE PALACE
Manager
09/13/2023 at 18:34
Dear Daniel Arthur Gallagher,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are soooo appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Your kind comments are soooo appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in september 2023
Hay cosas muy bien, y cosas muy mal, por ejemplo, habitaciones muy amplias, camas enormes, pero, los cubre, sabanas y demás no son del tamaño de esta, por lo que al dormir, se amontonan. En 1 planta y en 7 y 9, al ir por los pasillos huele a comida, toooodo el día, el restaurante bufet, horrible ni ir, el 360°, de lo mejor de slima. El balneario, la piscina interna, lo que serian jacuszzis, chorros y demás no funcionan, ubicación bien, desayuno, correcto.
AX THE PALACE
Manager
09/13/2023 at 18:35
Dear JM Garcia,
We thank you for sharing your experience with us.
It is a pleasure to read that there are some aspects which may have helped make your stay in our hotel a successful one. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests.
We wish to thank you for the constructive comments and are looking into the possibility of implementing your suggestions.
We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards.
Ludgarda Schembri
Manager – Online Reputation
We thank you for sharing your experience with us.
It is a pleasure to read that there are some aspects which may have helped make your stay in our hotel a successful one. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests.
We wish to thank you for the constructive comments and are looking into the possibility of implementing your suggestions.
We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards.
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in september 2023
We would highly recommend this hotel we have just returned from a 5 night stay for our Ruby wedding anniversary.
The hotel itself was impressive and immaculate.
All the staff were so helpful and friendly but a special mention to Zohaib ( front of house agent ) who gave us a warm welcome and a free upgrade as it was a special occasion and also made sure our stay was the best it could be .
Thank you Zohaib , hopefully you will be manager one day .
Also we must give a mention about the fabulous meal we had the TemptAsian rooftop restaurant, one of the best meals we have eaten in a long time and service to match .
Will definitely be telling my friends about this hotel .
The hotel itself was impressive and immaculate.
All the staff were so helpful and friendly but a special mention to Zohaib ( front of house agent ) who gave us a warm welcome and a free upgrade as it was a special occasion and also made sure our stay was the best it could be .
Thank you Zohaib , hopefully you will be manager one day .
Also we must give a mention about the fabulous meal we had the TemptAsian rooftop restaurant, one of the best meals we have eaten in a long time and service to match .
Will definitely be telling my friends about this hotel .
AX THE PALACE
Manager
09/07/2023 at 20:29
Dear Jill Woods,
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff as well as Temptasian are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff as well as Temptasian are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in august 2023
Ger detta hotell 5 stjärnor på grund av ENASTÅENDE PERSONAL!!!
Helt fantastiska, både i receptionen, poolbaren, restaurangen på TemptAsian, frukostvärderna och vid baren i lobbyn.
Likaså supertrevlig städpersonal!!!
Vi bodde här i 2 veckor och uppgraderade till superiorrum.
Det rekommenderar jag.
Fantastisk havsutsikt och balkong (rum 542).
Gott om förvaring i rummet och badrummet.
Mycket stort rum, vilket var skönt, när vi bodde här så länge.
Hotellet och rummen var inte 5 stjärnor. Behöver uppdateras dock.
Hotellet ligger några minuter från stranden, restauranger, barer m m.
I närheten finns Lidl, apotek, kemtvätt, livsbutik.
Mycket bra Wi-Fi över hela hotellet och rummen. Laggade endast om man FaceTime.
Frukosten var mycket bra. Allt fanns där. De hade även en kock som kunde tillaga det man önskade.
Helt fantastiska, både i receptionen, poolbaren, restaurangen på TemptAsian, frukostvärderna och vid baren i lobbyn.
Likaså supertrevlig städpersonal!!!
Vi bodde här i 2 veckor och uppgraderade till superiorrum.
Det rekommenderar jag.
Fantastisk havsutsikt och balkong (rum 542).
Gott om förvaring i rummet och badrummet.
Mycket stort rum, vilket var skönt, när vi bodde här så länge.
Hotellet och rummen var inte 5 stjärnor. Behöver uppdateras dock.
Hotellet ligger några minuter från stranden, restauranger, barer m m.
I närheten finns Lidl, apotek, kemtvätt, livsbutik.
Mycket bra Wi-Fi över hela hotellet och rummen. Laggade endast om man FaceTime.
Frukosten var mycket bra. Allt fanns där. De hade även en kock som kunde tillaga det man önskade.
AX THE PALACE
Manager
08/27/2023 at 10:37
Dear Marianthi Derefeldt
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review as well as rating.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in august 2023
4 nuits en demi-pension
Beau séjour mais pour un 5 étoiles quelques petites déception quand même
Beau séjour mais pour un 5 étoiles quelques petites déception quand même
AX THE PALACE
Manager
08/24/2023 at 09:32
Dear Alicia Cottin,
We wish to extend our thanks for the feedback.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the feedback.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in august 2023
Great location close to lots of restaurants and the ferry! This hotel has 2 rooftop swimming pools (one which is adult only!) I never had a problem getting a sunbed even if I came up late in the morning or afternoon. The bar serves lovely cocktails. Staff are very accommodating and friendly. I would stay here again
AX THE PALACE
Manager
08/24/2023 at 09:34
Dear Daisy Lapierre,
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the roof top facilities and of course the staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the excellent review.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the roof top facilities and of course the staff are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in august 2023
服务员是憨厚而热情的，虽然酒店有一点那样这样的小瑕疵，不过可以谅解!
AX THE PALACE
Manager
08/24/2023 at 09:35
Dear Angela Zhu,
We wish to extend our thanks for the feedback.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the waiters are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
We wish to extend our thanks for the feedback.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about the waiters are appreciated.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send sunny regards from Malta,
Ludgarda Schembri
Manager – Online Reputation
See the translation
Visited in february 2022
Value for money
Location
Cleanliness
Setting / ambience
Service
Beau cinq etoiles
Belle chambre avec salle de bain complète douche et baignoire.un balcon complète cette chambre.tres bien situé pour visiter La Valette les trois cités et prendre le bateau pour les îles gogo et camino.la salle du petit déjeuner esrT trop petite et il faut patienter pour y être installé.quant au petit déjeuné rien d exceptionnel pour un cinq étoiles les viennoiseries sont originaires et le pain mauvais
Visited in february 2018
Value for money
Location
Cleanliness
Setting / ambience
Service
Bel hôtel classique dans un quartier calme de Sliema. Non loin des quais avec possibilité de prendre le bateau vers la valette. Piscine intérieure avec hamman et sauna; le tout très moderne et une grande piscine à débordement sur le toit avec transats et une belle vue. Ambiance familiale, très belle chambres avec salle de bain rénovée. Prix un peu élevé; parking très démocratique en sous sol.
AX THE PALACE
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One point that needs to be upgraded soon: the aircondition is very noisy in the rooms (you can chose between auto, or 3 different fanspeeds:auto is with fan off and no airconditioning at that moment. Lowest fanspeed is noticeable so you cant probably sleep.
The asian restaurant is excellent.
We wish to extend our thanks for the feedback.
It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one.
Especially your comments about our staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.
We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website.
Until then, we send our regards,
Ludgarda Schembri
Manager – Online Reputation