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SLIEMA CHALET HOTEL * * *

Hotel €€
3/5
34 review

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117, Tower Road, Sliema, Malta
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2024
Recommended
2024

An unpretentious hotel with a typical architecture. But the rooms are clean and comfortable and the terrace on the roof is very pleasant. Elevator, air conditioning, restaurant, café, bar, cafeteria, access for disabled people. Very good location, close to shops and restaurants.

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3/5
34 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in november 2023
I travel a lot and this is the worst overall experience I had so far - AVOID IF YOU CAN!
1. The room was excessively dark, and attempts to let in natural light were hindered by taped or covered windows, creating a nearly pitch-black environment. Opening the window exposed guests to sounds like water dripping from aircon unit or some clicking. There was no chance to get a natural light, because the window provided a shaft-view.
2. Persistent clicking noises, both with the window open and closed, disrupted a night's sleep.
3. Online photos depicted amenities like a table and chairs that were absent upon arrival, creating a sense of false advertising. There was also no mention about shaft-view or black window or no natural light etc.
4. The room lacked cleanliness and smelled, with visible brown stains on the sink and bathroom wall - I don't even want to guess what that could be!
5. Promised Wi-Fi worked only on the first day, causing inconvenience despite attempts by the receptionist to resolve the issue.
6. A displeasing odor in the room upon entry suggested inadequate ventilation or cleanliness.
7. Worn-down furnishings and a lack of investment in maintaining a comfortable environment contributed to the overall disappointment and depressing vibe of the room.
8. Difficulty in regulating the water temperature in the shower, swinging between cold and scalding hot.
9. Lack of a duvet and only a thin sheet provided no protection for sleep during winter months
10. Requests to change rooms were futile, with alternatives being disappointingly similar, indicating standard accommodations with persistent issues.
11. The hotel staff's refusal to provide a stay invoice, redirecting responsibility to the booking platform, added unnecessary frustration. Also general lacking in assistance and persistent redirection to the booking platform showcased a disappointment customer service.
I had to check out on the second day of my stay, hotel refused to provide compensation and take any responsibility, so I lost my money, had to book another two partial stays.
Visited in november 2023
Odličan odnos cene i kvaliteta. Lokacija ekstra.
Visited in november 2023
Perfetto ,semplice ,familiare soprattutto tt simpatici ed efficienti,top!!
Visited in november 2023
Absolutely horrible. Elena the receptionist gave a random person who was stalking me knowledge of the fact that I was staying here and then when confronted with the fact they broke GDPR she told me to “forget about it” and tried to call the police on us. Then she printed our passports on the reception desk for people to see with our room numbers on. Rooms were also horrible with bugs. Contacted the police and GDPR over this terrible hotel. DO NOT STAY
Visited in november 2023
Preporučujem, predivan pogled,ljubazno osoblje,cijene jeftine

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