Results Hotel St Julian’s

HUGO'S BOUTIQUE HOTEL

Hotel €€€
3.1/5
31 review

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St. George's Road, St Julian’s, Malta
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2024
Recommended
2024

It's hard not to notice this impressive 8 story black building when you go to Paceville. Opened in 2016, this luxury boutique hotel is at the forefront of technology. This is how, with a tablet, you can control everything in your room: The room was very clean and the staff were very helpful. And the rest of the equipment will be the same level: High performance wifi, minibar, satellite TV, full coffee service and even top comfort bed, especially when you are active in massaging. Some of the suites, superior "foaming bath", allow you to slip into a bubbling bath while enjoying a wonderful view of St George's Bay. But privacy is perfectly guaranteed since you can admire everything without being seen, thanks to a special treatment of glass. Modern decoration for all 40 rooms. And in the surroundings, bars in the same group as Hugo's Pub, Hugo's Passion….


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Members' reviews on HUGO'S BOUTIQUE HOTEL

3.1/5
31 reviews
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Visited in august 2023
Una delusione, da evitare…
HUGO'S BOUTIQUE HOTEL
HUGO'S BOUTIQUE HOTEL Manager
09/03/2023 at 11:22
Dear DAVIDE CIMINO,

Thank you so much for your rating. We are sorry to see that we did not manage to provide you with a nice experience this time.

Should you wish to provide us with further feedback, please send an e-mail to [email protected] with the details.

Thanks & Kind Regards,

Customer Relations Manager
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Visited in august 2023
Fabulous
HUGO'S BOUTIQUE HOTEL
HUGO'S BOUTIQUE HOTEL Manager
08/21/2023 at 17:17
Dear Makena Day,

Thank you for visiting Hugo's Boutique Hotel and finding the time to share your feedback.

We are extremely delighted to notice your high rating and satisfaction with our service. Our team will continue to do their best and ensure that all of our guests are enjoying their stay and we sincerely hope to welcome you back soon!

Best Regards,

Customer Relations Manager
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Visited in august 2023
Je suis obligé de mettre 0 étoile, en effet je viens avec ma place pour la soirée et je me retrouve à me faire agresser par la sécurité de l’hôtel. Aucune compréhension, aucune explication … À FUIR ABSOLUMENT
HUGO'S BOUTIQUE HOTEL
HUGO'S BOUTIQUE HOTEL Manager
08/20/2023 at 15:37
Dear Antoine Arhuero,

Thank you for your feedback.

We are sorry for your bad experience, however, we are not really sure that anything like that happened in our Hugo's Boutique Hotel - we are welcoming guests who come for accommodation.

Nevertheless, please feel free to share further details at [email protected] and we will carefully check if anything similar happened in any of Hugo's Group Establishment.

Kindest Regards,

Customer Relations Manager
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Visited in august 2023
Après avoir payer un ticket pour une soirée, on se voit refuser l’accès sans remboursement. Personnel désagréable qui ne chercher pas de solution et qui appelle seulement la police pour nous mettre dehors
HUGO'S BOUTIQUE HOTEL
HUGO'S BOUTIQUE HOTEL Manager
08/13/2023 at 12:30
Dear Nathan Leroy,

Thank you for sharing your feedback.

We are sad to see that you experienced some discomfort during one of the parties at Infinity and we apologize for not meeting your expectations.

As such events are organized by a promoter, we kindly suggest contacting them directly regarding your inquiry.

We do hope to welcome you in one of our hotels and ensure a wonderful stay!

Warm Regards,

Customer Relations Manager
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Visited in august 2023
Nous avons payé une soirée dans cet hôtel mais l’accès nous y a été refusé. Ils n’ont pas souhaité nous rembourser. Le personnel sur place n’est absolument pas compréhensif et complètement fermé à la discussion. Hôtel à fuir !
HUGO'S BOUTIQUE HOTEL
HUGO'S BOUTIQUE HOTEL Manager
08/13/2023 at 12:33
Dear Loic Badais,

Thank you for sharing your feedback.

We are sad to see that you experienced some discomfort during one of the parties at Infinity and we apologize for not meeting your expectations.

As such events are organized by a promoter, we kindly suggest contacting them directly regarding your inquiry.

We do hope to welcome you in one of our hotels and ensure a wonderful stay!

Warm Regards,

Customer Relations Manager
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