HUGO'S BOUTIQUE HOTEL
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It's hard not to notice this impressive 8 story black building when you go to Paceville. Opened in 2016, this luxury boutique hotel is at the forefront of technology. This is how, with a tablet, you can control everything in your room: The room was very clean and the staff were very helpful. And the rest of the equipment will be the same level: High performance wifi, minibar, satellite TV, full coffee service and even top comfort bed, especially when you are active in massaging. Some of the suites, superior "foaming bath", allow you to slip into a bubbling bath while enjoying a wonderful view of St George's Bay. But privacy is perfectly guaranteed since you can admire everything without being seen, thanks to a special treatment of glass. Modern decoration for all 40 rooms. And in the surroundings, bars in the same group as Hugo's Pub, Hugo's Passion….
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Members' reviews on HUGO'S BOUTIQUE HOTEL
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Thank you for visiting Hugo's Boutique Hotel and providing us with high rating.
We are extremely pleased to know that you enjoyed your time with us and we would love to welcome you back soon!
Best Regards,
Customer Relations Manager
Vergognosi
Thank you for your rating and the feedback shared.
We are sad to read that your experience with us was not pleasant and we believe it was related to our Infinity Bar rather than to Hugo's Hotels.
Please accept our apologies because the company we cooperate with failed to give you an accurate information about the age limit. We believe it is a matter of misunderstanding, however, it definitely affected your satisfaction and we are sorry for not having the power to prevent it from repeating.
In case we have another opportunity to welcome you in some of our hotels our venues, we will go out of our ways to improve your experience and ensure a wonderful time!
Best Regards,
Customer Relations Manager
Thank you for posting a review.
We are not really sure if you actually stayed at Hugo's Boutique Hotel, but from your feedback we can assume you visited our Infinity Pool.
We are sad to read that you did not enjoy the party and we hereby apologize for not meeting your expectations this time. Your words will be shared with the rest of the team with an intention of enhancement of our services.
It would be really nice to have an opportunity to welcome you back and ensure lovely time and a pleasant experience!
Best Regards,
Customer Relations Manager
Thank you for visiting Hugo's Group Establishments in Malta and taking some time to post a review.
It is a pleasure to read your kind words and see how pleasant your party was.
We are extremely happy to know that our friendly staff assisted you and left such a nice impression. Our clients always come first and we are motivated to constantly improve when we see our effort is appreciated.
Thanks again for your feedback, it would be a pleasure to welcome you back in Malta soon!
Warm Regards,
Customer Relations Manager
Thank you for visiting Hugo's Boutique Hotel and sharing your feedback.
We could not really understand how it came to an inconvenience, however, we apologize if we non-intentionally led to your dissatisfaction.
It would be amazing to have an opportunity to host you again and improve your opinion.
Warm Regards,
Customer Relations Manager