HOTEL VALENTINA
Hotel
•
€€
Go there and contact
2024
Recommended
•
2024
Very well designed and pleasant hotel close to bars, restaurants and casinos. It has acquired a third star and has been considerably embellished: a fresh, colourful and modern entrance hall, more sought-after furniture in the rooms (modern and comfortable). These are spacious, air-conditioned, and are equipped with a satellite TV and a minibar. Hotel Valentina operates with the restaurant The Avenue, where you get discounts. A great place to spend the night in Paceville in a relaxing atmosphere.
Did you know? This review was written by our professional authors.
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Members' reviews on HOTEL VALENTINA
4.4/5
33 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in september 2023
Excellent hotel and friendly staff. Good rooms and life saving air conditioning in hot weather.
HOTEL VALENTINA
Manager
09/23/2023 at 21:13
Dear Guest,
We appreciate you taking the time to share your review following your stay at the Hotel Valentina. We are glad that we met your expectations and we hope to have your stay with us on a future visit.
Kind regards,
Lara Camilleri - [email protected]
We appreciate you taking the time to share your review following your stay at the Hotel Valentina. We are glad that we met your expectations and we hope to have your stay with us on a future visit.
Kind regards,
Lara Camilleri - [email protected]
See the translation
Visited in september 2023
Hotel gut abr Personal nicht so freundlich....
HOTEL VALENTINA
Manager
09/23/2023 at 21:18
Dear Guest,
I thank you for taking the time to share your review.
I am surprised to read your feedback regarding our staff and would greatly appreciate if you were to contact me directly on [email protected] and provide me with further information and indicate exactly when you thought the service was lacking, as it is through such feedback that we can continue to improve on our service.
I look forward to hearing from you.
Kind regards,
Lara Camilleri - [email protected]
I thank you for taking the time to share your review.
I am surprised to read your feedback regarding our staff and would greatly appreciate if you were to contact me directly on [email protected] and provide me with further information and indicate exactly when you thought the service was lacking, as it is through such feedback that we can continue to improve on our service.
I look forward to hearing from you.
Kind regards,
Lara Camilleri - [email protected]
See the translation
Visited in august 2023
New hotel; great friendly staff; awesome location. The breakfast buffet was excellent. The room was clean and the balcony was really helpful - too hot to sit out, but at least we could hang the beach towels out to dry! The rooftop swimming pool is really nice - again, great service at the bar and nice views all around.
The only reason I'm giving only four stars for the room is that the showerhead was not working well (and I cannot deduct only half a star). Minor detail, but easily fixable.
The only reason I'm giving only four stars for the room is that the showerhead was not working well (and I cannot deduct only half a star). Minor detail, but easily fixable.
Visited in august 2023
Nous séjournons actuellement dans l'hôtel Valentina.
Nous avons laissé par mégarde du liquide dans la chambre (150 euros) sur la table de nuit ce matin.
Lorsque nous sommes rentrés de notre activité, nous avons remarqué que les 150 euros n'étaient plus là.
Nous avons retourné la chambre et cherché partout, les 150 euros ont disparu.
Nous avons essayé de discuter avec le Monsieur de l'accueil qui nous indique avoir appelé la personne qui a fait le ménage ce jour, biensur qui n'a rien vu ni pris ! Ils nous ont expédié en 2 minutes sans aucune empathie, laissant entendre que c'était de notre faute.
Aucun geste n'a été fait à notre égard.
Je ne recommande pas du tout cet hôtel mais alors pas du tout !!!!!!!
Service client = 0 pointé.
Nous avons laissé par mégarde du liquide dans la chambre (150 euros) sur la table de nuit ce matin.
Lorsque nous sommes rentrés de notre activité, nous avons remarqué que les 150 euros n'étaient plus là.
Nous avons retourné la chambre et cherché partout, les 150 euros ont disparu.
Nous avons essayé de discuter avec le Monsieur de l'accueil qui nous indique avoir appelé la personne qui a fait le ménage ce jour, biensur qui n'a rien vu ni pris ! Ils nous ont expédié en 2 minutes sans aucune empathie, laissant entendre que c'était de notre faute.
Aucun geste n'a été fait à notre égard.
Je ne recommande pas du tout cet hôtel mais alors pas du tout !!!!!!!
Service client = 0 pointé.
Thank you for choosing the Hotel Valentina and for sharing your review.
We are delighted you enjoyed your time at the hotel and to read that we should be classified as a solid 4 star. We constantly strive to deliver the highest standard of service to our guests and it is rewarding to receive feedback such as yours.
We shall ensure to share your comments with the team and look forward to welcoming you back in the near future.
Kind regards,
Lara Camilleri - [email protected]