Opinions HOTEL VALENTINA St Julian'S : Find out what other web users have to say about this place

Henry C.

Visited in november 2023

Jose’s margaritas at the hotel bar are some of the best I’ve had - would highly recommend a visit at least to the bar!

Artur P.

Visited in november 2023

Great service and location. Rooms small but we'll designed and clean. The biggest problem is that there is a huge construction site literally next door and small renovation opposite. The noise starts at 7 and goes throughout the day. But I mean jackhammer rubble dropping . LOUD.I know they hotel can't do anything about it however they should notify people before booking

Gabrijela T.

Visited in november 2023

I stayed here last year in August and even though me and my friend booked this hotel months before it was still very expensive. I loved the rooftop pool, music was nice and cocktails were good too. We also rented a car through hotel for a day and this was very good cause we didn’t have to drop off the car anywhere we just parked it in the hotel car park. Rooms were nice looking and bathroom was nice as well. Staff was nice and helpful. Some nights it would be hard to fall asleep as it was very loud noise coming from outside and especially in the mornings (mostly construction work nearby). The view we had from our balcony was really nice as well. Everything is close from here so location is great.

Maja B.

Visited in october 2023

Ich habe 7 Nächte in diesem Hotel verbracht und bin wirklich sehr zufrieden. Mein Zimmer war eher klein, aber hatte eine sehr gute Einrichtung, es gab z. B. einen Föhn, ein Bügelbrett und Bügeleisen. Auch hatte mein Zimmer einen Balkon sowie einen Deckenventilator und eine Klimaanlage. Das Bett war gemütlich und das Zimmer sehr sauber. Ich habe den Poolbereich sehr geliebt und häufig genutzt, auch wenn das Wasser sehr kalt war (kälter als das Meer). Das Housekeeping war wunderbar und super freundlich. Auch das restliche Personal war sehr freundlich und hat den Aufenthalt abgerundet.

Der einzige Nachteil ist der Standort. Einerseits ist man mitten im Geschehen und hat viele Bars, Cafés, Restaurants in unmittelbarer Nähe. Aber es ist wirklich sehr laut. Einerseits schließen die Türen sehr laut, anderseits gibt es sehr viele Baustellen drumherum und der nächtliche Partylärm machte mir ein wenig zu schaffen, sodass ich manchmal erst um 3 eingeschlafen konnte, aber dann bereits um 7 aufgewacht bin. Aber dafür kann das Hotel nichts, das ist eher der Lage geschuldet.

Ich würde jederzeit wiederkommen. Dankeschön!

HOTEL VALENTINA Manager

11/06/2023 at 09:13

Dear Maja,

Thank you for your staying with us and for taking the time to share your detailed review. I am glad that you enjoyed your stay at the Valentina and that you would come back any time despite the location.

We all look forward to welcoming you back and please do not hesitate to contact me directly on [email protected] it will be my pleasure to assist with planning your next visit.

Kind regards,
Lara Camilleri

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Andrea G.

Visited in october 2023

Skvelý hotel. Milý nápomocný personál na recepcii, pri bazéne. Všetko nové, čisté, udržiavané. Bazén na streche tiež úplne čistý, požičajú vám osušky. Výhľad aj na mesto aj na more. Raňajky boli bohaté, na výber naozaj čokoľvek, čo vám príde na um. Na izbe k dispozícii tiež všetko, čo by ste mohli potrebovať. Určite odporúčam

HOTEL VALENTINA Manager

10/25/2023 at 13:56

Dear Andrea,

Thank you for staying at the Hotel Valentina on your recent trip to Malta and for sharing your review following your stay.

I am very pleased to read that you enjoyed your stay and thank yo for recognizing our friendly and helpful team at frontdesk.

We do hope to have the pleasure of welcoming you back to the Valentina in the near future!

Kind regards,
Lara Camilleri - [email protected]

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Aysa T.

Visited in october 2023

Excellent customer service and very friendly and welcoming staffs. Everyone was very polite and helpful. Nice welcoming drinks which was much appreciated. A very special thanks for Taj for arranging breakfast for us as our flight was very early much appreciated and looking to visiting Malta and definitely staying at the hotel Valentina. Highly recommended

HOTEL VALENTINA Manager

10/25/2023 at 13:51

Dear Aysa,

We appreciate you taking the time to share your feedback following your stay with us.

I am delighted to read your comments regarding the excellent customer service you received from our staff and appreciate you highlighting Taj in particular. I will ensure that your comments are shared with the entire team as it serves as a great motivator and shows them that their efforts to provide exceptional service are appreciated by those who receive it.

Thank you so much for staying with us and we hope that we will have the pleasure to welcome you back very soon!

Kind regards,
Lara Camilleri- [email protected]

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sebastiano d.

Visited in october 2023

Hotel perfetto ottima posizione pulizia al top bene organizzato
Personale gentile e disponibile.

HOTEL VALENTINA Manager

10/25/2023 at 13:47

Dear Sebastiano,

Thank you for staying with us and for taking the time to share your review.

I am glad that everything was to your liking and I do hope we will have the opportunity to welcome you back in the near future,

Kind regards,
Lara Camilleri- [email protected]

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Rodrigue A.

Visited in october 2023

Stayed here for a week and this is the first time I am putting less than 5 stars for a hotel. Many things to improve, bed was not comfortable, there was noise waking us up every morning around 7 due to some event happening at the hotel, the swimming pool was cold even though there was a solid 30°C constantly outside for all days we were there, the room upgrade we had paid for really didn't feel like one, someone at breakfast was asking for our room number everything we got up... very disappointed stay. Only two good points are the location and the staff, especially the cleaning staff and the staff at the bar. Luckily, the visit of Malta overall was good enough to compensate this.

HOTEL VALENTINA Manager

10/25/2023 at 13:45

Dear Rodrigue Avimadjessi,

Thank you for choosing Hotel Valentina during your recent trip to Malta and for sharing your feedback following your stay

I am sorry to hear that your stay at the Hotel Valentina did not meet your expectations and rest assured that we will carefully address every point highlighted in our next management meeting in order to improve on these areas and maintain the high levels of service we offer.

Whilst thanking you for the constructive way of forwarding your comments, I do hope you would give us a second chance to deliver our renowned service and product. Should you decide to return for another visit, please do not hesitate to contact me directly on [email protected] and I will be pleased to assist you throughout.

Kind regards,
Lara Camilleri

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Christiaan d.

Visited in october 2023

Rooms were small, but well equipped and very clean. The staff was amazing as well as their breakfast. The pool was nice.

HOTEL VALENTINA Manager

10/25/2023 at 13:31

Dear Christiaan de Bloeme,

Thank you for sharing your feedback following your visit. I am happy to read that the staff and breakfast were amazing, I will make sure to share your feedback with the team.

Should you decide to stay with us on a future visit please contact me directly on [email protected] and I would be happy to assist you with selecting on of our larger room categories at a preferential rate.

Kind regards,
Lara Camilleri

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NE Z.

Visited in october 2023

Front desk staff was very nice but not so much informative.

HOTEL VALENTINA Manager

10/25/2023 at 13:28

Dear Guest,

Thank you for sharing your feedback following your stay at the Hotel Valentina.

If you could please find some time to contact me directly on [email protected], to provide more information on your experience so that we can continue to improve on our service.

I look forward to hearing back from you.

Kind regards,
Lara Camilleri

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Hana

Visited in october 2023

Stayed 4-8 Oct 2023. Had a great time. Room is clean. Receptionists are super helpful. Wished we stayed longer

HOTEL VALENTINA Manager

10/25/2023 at 13:25

Dear Hana,

Thank you for sharing your review following your stay at the Hotel Valentina.

I am happy to read that you had a great time and do hope to welcome you back for longer in the near future.

Kind regards,
Lara Camilleri- [email protected]

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Em O.

Visited in october 2023

Great hotel — I stayed for 8 days and didn’t have any issues. Wifi was great for working (no problem with video calls, downloads) and the pool was lovely. Room was clean and always had fresh towels. Location was also great, because it’s on a quiet street but just minutes away from a main road with food and buses to other parts of the island.

HOTEL VALENTINA Manager

10/25/2023 at 13:23

Dear Em Okrepki,

Thank you for staying with us and for taking the time to share your review.

I am glad that everything was to your liking and I do hope to welcome you back on a future visit.

Kind regards,
Lara Camilleri- [email protected]

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Natálie P.

Visited in october 2023

Hotel je celkem novy, hezka lobby. Pokoje byly funkcni, standard 3* hotelu co se tyce vybaveni, nicmene fukncnost pokoje byla spatna. Klimatizace byla velmi hlucna, i pres spunty do usi, ktere jsme meli, byla slyset. Klimatizace je umistena primo nad posteli, takze vam celou noc fouka na hlavu a je to velice neprijemne, bez ni se vsak spat neda, pokoj je vlhky (3patro, hlavni budova). Nejhorsi byla silene vrzajici postel! To jsem nikdy nikde nezazila, tak moc vrzat postel, jakykoli pohyb vas probudil. Vetrak v koupelne se nedal vypnout, takze kdykoli jste rozsvitili, bezel i vetrak, coz bylo hlucne a neprijemne.
Personal byl velice mily, snidane stejne, ale chutne. Co vsak bylo neprijemne, byl den naseho odjezdu. Pozadali jsme o late checkout v 15:00 hod, za 4 hodiny navic po nas chteli 80 euro. Na 3* hotel mi to prijde extremne drahe, tolik tam nestoji ani jedna noc. Chteli jsme den stravit u bazenu, kde jsme mimochodem minuly den nechali 70 euro za obcerstveni, prisli tim tedy o trzbu u bazenu.
Nemam rada hotely, jez vas posledni den vykopnou jako odpad ven, aniz by byli jakkoli napomocni. Kdyby byl aspon hotel plny, tak bych to pochopila, ale plny nebyl.
Kdyz jsme zazadali alespon o to, zda i bez prodlouzeni pobytu v pokoji muzeme byt alespon u bazenu, bylo nam receno, ze musi overit dostupnost. Taky velmi usmevne, predchazejici den bylo s nami u bazenu zhruba 6 hostu, bylo prazdno. Na konci pobytu jsem se tedy necitila absolutne vitana. V tomto ohledu hotelu nemohu doporucit. Baumel

HOTEL VALENTINA Manager

10/05/2023 at 12:56

Dear Natálie Petříčková,

I thank you for taking the time to share your review following your stay with us.
Please accept our sincere apologies for the issues you encountered with your room. We do not seem to have received or recorded any complaints from you during your stay. It is a pity that you did not raise these matters whilst you were still inhouse as I can assure you that we would have made sure to either rectify the issues mentioned or we would have relocated your room to ensure you have a comfortable stay. I am also saddened to read that you felt like you were being kicked out on your date of departure; rest assured that we will discuss the points you raised during our next management meeting.

I am sorry that we did not meet your expectations during your visit and I thank you for sharing your feedback. It is through such comments that we can continue to improve on our product and identify the areas where we need to focus on to ensure expectations are met.
Should you wish to provide me with further details on your experience at the Valentina please do not hesitate to contact me directly on [email protected]. I truly hope you will give us another chance should you decide to return to Malta.

Kind regards,
Lara Camilleri

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Verified H.

Visited in september 2023

Negative: The room I stayed has drain odor .

Achilles E.

Visited in september 2023

A bit loud because of the local pubs.
Either way very good location, friendly staff, wonderful breakfast.

HOTEL VALENTINA Manager

10/05/2023 at 10:32

Dear Guest,

Thank you for sharing your feedback. I am sorry you found our property to be a bit loud due to the surrounding pubs, for future stays please do not hesitate to contact me directly and I will ensure that a quiet room at the back of the Hotel is allocated to you. I am glad that despite this you enjoyed the central location, the service and breakfast.

We do hope to welcome you back should your travels bring you back to Malta.

Kind regards,
Lara Camilleri [email protected]

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Curiosity W.

Visited in september 2023

Nice new hotel. Can’t believe they say it is 3 star hotel, it feels like it could be a solid 4. The breakfast was very good and the staff were very friendly. The rooms were comfortable and quiet, and have air conditioning. We had a junior suite and there was a balcony a ceiling fan too. You can also borrow a towel to go to the beach with a €10 deposit (you get the money back when you return the towel). Very affordable location, where you can take the bus easily to the ferry in Silema to get to Valletta.

HOTEL VALENTINA Manager

09/23/2023 at 21:12

Dear Guest,

Thank you for choosing the Hotel Valentina and for sharing your review.

We are delighted you enjoyed your time at the hotel and to read that we should be classified as a solid 4 star. We constantly strive to deliver the highest standard of service to our guests and it is rewarding to receive feedback such as yours.

We shall ensure to share your comments with the team and look forward to welcoming you back in the near future.

Kind regards,
Lara Camilleri - [email protected]

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Ash

Visited in september 2023

Excellent hotel and friendly staff. Good rooms and life saving air conditioning in hot weather.

HOTEL VALENTINA Manager

09/23/2023 at 21:13

Dear Guest,

We appreciate you taking the time to share your review following your stay at the Hotel Valentina. We are glad that we met your expectations and we hope to have your stay with us on a future visit.

Kind regards,
Lara Camilleri - [email protected]

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Domi S.

Visited in september 2023

Hotel gut abr Personal nicht so freundlich....

HOTEL VALENTINA Manager

09/23/2023 at 21:18

Dear Guest,

I thank you for taking the time to share your review.

I am surprised to read your feedback regarding our staff and would greatly appreciate if you were to contact me directly on [email protected] and provide me with further information and indicate exactly when you thought the service was lacking, as it is through such feedback that we can continue to improve on our service.

I look forward to hearing from you.

Kind regards,
Lara Camilleri - [email protected]

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Rambod B.

Visited in august 2023

New hotel; great friendly staff; awesome location. The breakfast buffet was excellent. The room was clean and the balcony was really helpful - too hot to sit out, but at least we could hang the beach towels out to dry! The rooftop swimming pool is really nice - again, great service at the bar and nice views all around.

The only reason I'm giving only four stars for the room is that the showerhead was not working well (and I cannot deduct only half a star). Minor detail, but easily fixable.

Amandine G.

Visited in august 2023

Nous séjournons actuellement dans l'hôtel Valentina.
Nous avons laissé par mégarde du liquide dans la chambre (150 euros) sur la table de nuit ce matin.
Lorsque nous sommes rentrés de notre activité, nous avons remarqué que les 150 euros n'étaient plus là.
Nous avons retourné la chambre et cherché partout, les 150 euros ont disparu.
Nous avons essayé de discuter avec le Monsieur de l'accueil qui nous indique avoir appelé la personne qui a fait le ménage ce jour, biensur qui n'a rien vu ni pris ! Ils nous ont expédié en 2 minutes sans aucune empathie, laissant entendre que c'était de notre faute.
Aucun geste n'a été fait à notre égard.
Je ne recommande pas du tout cet hôtel mais alors pas du tout !!!!!!!
Service client = 0 pointé.

Yannick H.

Visited in august 2023

Äußerst aufmerksames Personal sowie perfekter Standort

Babette J.

Visited in august 2023

Prima hotel! Goed ontbijt en goede airco

Jose M.

Visited in august 2023

Una pasada el hotel! Será de 3 estrellas, pero debería ser por lo menos de 4... El desayuno muy bueno, los empleados muy amables, la limpieza muy buena. Y la piscina del ático una maravilla ????????‍♂️

Michał S.

Visited in august 2023

Hotel świetnie położony, idealne miejsce noclegowe zarówno do zwiedzania Malty jak i do spędzania życia nocnego w dzielnicy Paceville. Sam hotel bardzo czysty i zadbany, pokoje czyściutkie, pachnące i w dobrym standardzie. Odejmuję 1 gwiazdkę za: zbyt monotonne śniadania - no i ta jajecznica która smakowała i wyglądała jak z proszku… oraz za stan i jakość basenu i tarasu na dachu wraz z barem. Na zdjęciach wygląda obłędnie, zachęcająco i jest powodem dla którego mocno zwraca się uwagę na wybór właśnie tego obiektu, natomiast na żywo w naszej opinii cały teren na samej górze wymaga już remontu. Od takiego miejsca oczekuje się szczególnej dbałości o szczegóły i higienę. My byliśmy raz 5 minut i więcej nie skorzystaliśmy. Sorry - ale tam nie jest czysto i apetycznie - chyba ktoś nie widzi że trzeba o ten teren i higienę zadbać. Ogólnie hotel na duży, duży plus????

Kiwi M.

Visited in august 2023

Nice staff and good service , clean and comfortable, Perfect hotel:)

FCoheur

Visited in may 2023

Value for money

Location

Cleanliness

Setting / ambience

Service

Hotel sympathique dans un quartier dynamique

Hotel très sympatique, situé dans le quartier dynamique de St Julian, un bon emplacement pour la vie nocturne. Lors de mon séjour, la chambre était très bruyante à cause de travaux dans les immeubles adjacents. Le petit-déjeuner était excellent !

Christian F.

Visited in july 2023

Wirklich super Hotel für den Preis.
Die Zimmer sind geräumig und sauber. Das Bett war absolut in Ordnung aber nichts besonderes.
Das Personal war stets freundlich.
Super Pool auf der Dachterrasse. Die Poolbar hat keine Wünsche offen gelassen.
Das Frühstücksbuffet ist britisch angehaucht, es ist aber auch sonst für jeden etwas dabei.
Gerne wieder.

Carmen M.

Visited in july 2023

Hotel estupendo ,muy limpio al contrario que sus alrededores, pero más estupendos son sus trabajadores Enac. Maja ,José , Antonio ,katherina Luis, etc gracias chicos por hacernos nuestra estancia tan maravillosa

Giovanni M.

Visited in july 2023

Ci siamo fermati solo una notte ma da quello che ho potuto apprezzare promuovo a pieni voti e penso che la valutazione di 3 stelle non renda onore alla superiore qualità della struttura . Zona centralissima di san Giuliano , hall spaziosa, elegante con annesso bar , personale gentilissimo e disponibilissimo , camere ampie , pulitissime con balcone esterno , prima colazione da far invidia ad un 4 stelle. E che pretendiamo di più.......? Consiglio con animo sereno

Angelo G.

Visited in july 2023

Un oasi di stile ed eleganza nel piacevole caos di St Julian, personale professionale, garbato e simpatico.

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