Results Hotel St Julian’s

GOLDEN TULIP VIVALDI * * * *

Hotel €€
3.8/5
53 review

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Dragonara Road, St Julian’s, Malta
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2024
Recommended
2024

This imposing 8-storey building is located on the street facing the casino, in the centre of the city's nightlife. Its 256 rooms have air conditioning, satellite TV, minibar, PC connection and room service until midnight. Two swimming pools, one of which is indoor and the other on the roof, a fitness room with Turkish bath and sauna. Pay parking.

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Members' reviews on GOLDEN TULIP VIVALDI

3.8/5
53 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in november 2023
Worst experience I've had traveling.
Disgracefull staff who seemingly had 0 training, 0 manners or experience. Rooms that are only "clean" on the surface (for e.g we had cig butts on our balcony).
And to top it all of, one of the nights, a fire alarm just blurt out at like 5am. In every room. There was no fire, but even if there was, don't count on the staff to let you know a thing. You can count on them to force entry in your room, push you, speak loudly at someone who was just forcefully woken up by an hotel mistake or loop or wtv that was, and then leave not even closing the door. I've heard about Malta hospitality, I never thought it was this bad. Absolutely disapointing from a "4star hotel".

At least it's close to the beach and casino.
Visited in november 2023
Εξυπηρετικο προσωπικο.Καθαριοτητα.Ο χωρος της εσωτερικης πισινας χρειαζεται επειγοντως ανακαινιση .Ειναι μακρια σπο τη Βαλετα κ χρειαζεται μεσο για να κατεβεις εκει
GOLDEN TULIP VIVALDI
GOLDEN TULIP VIVALDI Manager
11/28/2023 at 16:33
Dear Θεοδώρα Τσιφτελίδου,

We appreciate your feedback regarding your recent visit and stay with us. We were thrilled to hear that you had a great stay. However, we regret that your experience fell short of your expectations and want to apologize for this. Your comments have already been forwarded to the relevant department for review in the interim.

In the future, we hope to see you again in Malta. Best wishes until then.

Warm regards
DM
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Visited in november 2023
Hotel nothing less nothing else

Free parking
Clean rooms
Service whit a smile
Excellent breakfast

Didnt use the souna becous the ask a fair price for use of it ????
GOLDEN TULIP VIVALDI
GOLDEN TULIP VIVALDI Manager
11/26/2023 at 16:55
Dear Rinke Van Der Meer,

Thank you for choosing Golden Tulip Vivaldi while visiting Malta, and for taking a minute to express your opinion on Google. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay.

Once again, thank you so much for your fidelity towards Golden Tulip Vivaldi and for recommending us so highly. Kindly rest assured that the management of Golden Tulip Vivaldi is already looking forward to greeting you again within the hotel. Until we do have this occasion, we wish you all the best.

Sincerely,
DM
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Visited in november 2023
My name is Luai and we are a music band who stayed at the hotel and I would really like to thank the amazing staff specially Arnel who on several occasions was very helpful and kind! He helped us with our rooms requests as well as going an extra mile in providing support to the best of his abilities for us to have a pleasant and comfortable stay at the hotel. Recommended :)
GOLDEN TULIP VIVALDI
GOLDEN TULIP VIVALDI Manager
11/26/2023 at 16:43
Dear Luai,

We would like to thank you for taking the time to review Golden Tulip Vivaldi after your most recent stay with us. We were delighted to see that your experience was a positive one. We thank you for your kind praises and we would like to assure you that your comment will be passed on to our team members.

We trust your return journey was a smooth and enjoyable one and look forward to the opportunity of welcoming you back to Golden Tulip Vivaldi soon.

Yours Sincerely,
DM
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Visited in november 2023
Aspecte pozitive: curatenia, camere spatioase, personal ok,mancare variata si de buna calitate la restaurant.
Aspecte negative: mobilier vechi, debit apa foarte scazut( la limita utilizarii), un aer general de hotel vechi cu dotari invechite.
Localizarea este acceptabila, dar situat intr-o zona asemanatoare Centrului Vechi - galagie si oameni care au consumat excesiv bautura.
Ce nu am inteles:
1. de ce hotelul are 4 stele( unul de 3 stele din Romania este dotat chiar mai bine)
2. Plata a 4 euro ptr 2 cartele acces in camera.
3 .Plata a 150 euro garantie ptr camera ( au fost returnati la plecare)
Cel putin ultimele 2 puncte nu le-am mai intalnit pe nicaeri....
In concluzie, pot spune cu indulgenta ca este un hotel acceptabil, dar cu siguranta nu va mai fi o optiune intr-o posibila deplasare viitoare.
GOLDEN TULIP VIVALDI
GOLDEN TULIP VIVALDI Manager
11/26/2023 at 16:53
Dear Marius,

We appreciate your comments regarding your recent visit to the Golden Tulip Vivaldi. We were thrilled to read that you had a wonderful time, thanks in large part to the cosy room we provided you, the lively, central location, and the great service of the hotel staff. We apologise for any difficulty mentioned in your remarks and assure you that we have taken them in consideration but we would like to mention that: 1. With regards to your remark that we are not 4 stars, we would like to mention that every year the Malta Tourism Authority (MTA) comes to check that our 4-star standards are kept and hence, your remark could be misleading to potential guests. This is not something we give ourselves but it is a rating given to us. 2. The payment of 4 Euros was towards city tax which is in effect in all Europe and has nothing to do with room access cards. 3. As you mentioned, the 150 Euros are taken as guarantee. This could be in the form of cash or credit card and covers any extra items you may have from the hotel, which also includes the damaging of goods.

We thank you for having stayed with us and in the future, we hope to see you again in Malta.

Best regards,
DM
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