Results Hotel St Julian’s

HILTON MALTA * * * * *

Hotel €€€
4.5/5
135 review

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Portomaso, St Julian’s, Malta
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2024
Recommended
2024

The hotel is located in the heart of the tourist complex of Portomaso, a great Maltese pride. Superb marina, shops, restaurants… The great luxury is at the meeting combining traditional comfort and modernity. The rooms have superb views from their terraces. The equipment is impressive: three outdoor pools surrounded by trees, two children's pools, indoor swimming pool, private beach club offering many nautical activities, fitness centre (gym, care, saunas…), golf, climbing or horse riding. Many Mediterranean restaurants, grills and especially the excellent Royal Thai Blue Elephant very famous for its oriental cuisine. The Bottega del Vino will also be appreciated (Italian specialities).

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Members' reviews on HILTON MALTA

4.5/5
135 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in november 2023
新婚旅行で1泊だけ滞在しました。お部屋はすごく綺麗で、オーシャンビューのお部屋も良かったです。ハネムーンだったので、部屋の装飾やケーキも用意していただけました。オーシャンビューは良かったのですが、5つ星ホテルなのにアメニティが宿泊したお部屋についておらず残念でした。また冷蔵庫のミニバーは商品が入り過ぎて、自分たちのものはほとんど入れられず不便でした。お水なども別でミネラルウォーターが用意されていないのも残念。5つ星には感じられなかったので、ヒルトンがすきな方以外にはあまりおすすめしません。近隣もレストランやスーパーなどしかないので、観光に行く時は少しアクセスが不便です。新婚旅行にはバレッタ市内にも良いホテルはたくさんあるので他のホテルをおすすめします。私たちが悪いのですが指輪を部屋に置いてきてしまい、チェックアウトして1時間後に部屋に戻った時には既にルームキーパーが入っており、なぜかあるはずの指輪がなくなっていたのも非常に悲しかったです。せっかくのハネムーン最終日だったので。最後に対応してくれた女性のスタッフはとても感じが良かったですが、2度と泊まることはないと思います。
HILTON MALTA
HILTON MALTA Manager
11/03/2023 at 10:52
Dear a y

Thank you for your review. We are pleased to hear that you enjoyed your room at the Hilton Malta, the views, and the honeymoon amenities that our team members prepared for you.

We are sorry to have fallen short of your expectations in some ways. Please do reach out to our team members if you should require anything for your room, including the removal of minibar items, during a future visit. We have filtered water faucets in all our rooms - to eliminate the use of plastic/glass bottles, one of our environmental goals - but we do provide bottled water if the guest requests it. We are also always happy to provide amenities, extra bedding or towels, or make other arrangements to ensure our guests feel at home in their rooms.

As you know, we thoroughly searched your room and the surrounding area for your ring, as well as all housekeeping materials that were removed from your room after it was vacated. Sadly, though, it was not to be found, and we are very sorry for this.

We hope to welcome you back to Malta, and to our hotel, one day in future.

Kind regards

Rachel - Hilton Malta
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Visited in october 2023
Ich freue mich jedes Jahr auf meinen Aufenthalt im Hilton Malta und es enttäuscht mich nie! Der Service ist einfach unschlagbar - das Personal ist extrem freundlich, aufmerksam und sorgt dafür, dass man sich sofort willkommen fühlt. Die Zimmer sind geräumig, wunderschön eingerichtet und bieten alle Annehmlichkeiten, die man sich nur wünschen kann. Dazu kommt die atemberaubende Aussicht, die man von den Zimmern aus genießen kann – einfach traumhaft!

Die Poolbereiche sind riesig und bieten ausreichend Platz, um sich zu entspannen und die Sonne zu genießen. Alles ist stets sauber und gut instand gehalten, was zeigt, wie sehr das Personal sich bemüht, den Gästen einen angenehmen Aufenthalt zu bieten. Die modernen Einrichtungen runden das Gesamterlebnis ab und lassen keine Wünsche offen.

Ich kann das Hilton Malta nur wärmstens empfehlen und freue mich schon auf meinen nächsten Aufenthalt im nächsten Jahr. Dieses Hotel hat definitiv einen festen Platz in meinem Herzen!
HILTON MALTA
HILTON MALTA Manager
04/08/2022 at 23:25
Dear Mr Jakubczyk

Thank you very much for your review, for rating us so highly, and for recommending us to other visitors! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.

Thanks also for letting us know that the comfort of your room, our views, and our pools all made your visit even more enjoyable.

It is a pleasure to hear that you plan to return to our hotel next year. We look forward to welcoming you back, and to providing you with many enjoyable experiences.

Kind regards

Rachel - Hilton Malta
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Visited in october 2023
Mancano collegamenti diretti tra alcune camere e la hall. Tragitti lunghissimi per raggiungere la camere
HILTON MALTA
HILTON MALTA Manager
10/31/2023 at 11:07
Dear Mr Schifano

Thank you for your review. We are disappointed to have fallen short of your expectations during your visit to the Hilton Malta, chiefly because of the distance you perceived between the various spaces of the hotel.

The hotel is built in a crescent shape, and this necessarily entails some distance from the main Lobby and the public spaces to the furthest rooms at the edge of the hotel footprint; but our team members are keen to direct guests to their desired locations, to assist, and, if necessary, to offer alternatives. Please do reach out to our team members if you should need such assistance during a future visit.

We hope to welcome you back to our hotel one day, and to having another opportunity to provide you with a truly enjoyable experience.

Kind regards

Rachel - Hilton Malta
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Visited in october 2023
Kein Hotel für Familien
Pool trotz Außentemperatur von 28-30 grad nur max. 20 grad kalt !
Die Liegen sind schmutzig und der Boden drumherum ist so schmutzig das man wenn man aus dem Pool zur liege geht, schmutzige Füße hat.
Frühstück ist wie in einer Bahnhofshalle laut und unübersichtlich , Speisen 10 Tage immer gleich auch immer das gleiche Obst , das Highlight waren die smoothies, Omelett in der gusspfanne war grauenhaft hatte immer schwarzes an meinem Omelett von der Pfanne.
Zimmer okay, sauber und gut ausgestattet , aber genau darf man auch nicht hingucken.
Hilton 5 Sterne ist eher ein schlechtes 4 Sterne Hotel
Wir würden nie wieder das Hotel buchen.
HILTON MALTA
HILTON MALTA Manager
10/31/2023 at 10:59
Dear J J

Thank you very much for your detailed review. We are disappointed to have fallen short of your expectations during your visit to the Hilton Malta.

We provide a full buffet breakfast in our main restaurant, with salads, breads, pastries, cereals, fruit and yoghurts, cooked items including omelettes made to a guest's preference, and local items. We vary our range of items from day to day, with the aim of meeting as many of our guests' tastes and preferences as we can. We are sorry that you felt there was insufficient variety; please do reach out to our Chefs during a future visit, if any of the cooked items does not meet your expectations, or if you wish for a particular item - we often serve items straight from the main Kitchen which may not be on display in the restaurant. Certainly your visit was during a very busy period, and some times are busier than others at breakfast, so we advise guests on the best times to join us for breakfast if they wish for a quieter experience.

We are sorry to hear that you did not enjoy your time at the pool. Our outdoor pools are at ambient temperature, as the climate in Malta is hot enough that guests wish for a refreshing experience in the water; but we do have a heated indoor pool, and we hope you enjoyed that during your stay.

We hope you will consider staying with us again, and that we shall welcome you back to our hotel one day. We look forward to having another opportunity to provide you with a truly enjoyable experience.

Kind regards

Rachel - Hilton Malta
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Visited in october 2023
Gute lage und freundliches personal
HILTON MALTA
HILTON MALTA Manager
10/31/2023 at 10:18
Dear Rob Bor

Thank you very much for your review, and for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.

We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.

Kind regards

Rachel - Hilton Malta
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