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HOTEL EMPERADOR * * * *

Hotel €€€
4.4/5
27 review

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Calle Gran Vía, 53, Madrid, Spain
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2024
Recommended
2024

A historic establishment in the capital with an old-fashioned charm and which opens its large swimming pool on sunny days. A unique spot.

A reference in the luxury hotel industry in Madrid and a historic hotel in the Spanish capital. With a somewhat old-fashioned charm, this hotel combines elegance, comfort and modernity in its 232 rooms and suites. Very well located on Gran Vía, between the great theaters of the capital, the Emperador has many assets. In addition to its excellent service, the highlight of the hotel is its rooftop: a view of all of Madrid and... the large and beautiful swimming pool in summer (open from early May to mid-October). An almost unique spot in Madrid!

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Members' reviews on HOTEL EMPERADOR

4.4/5
27 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in march 2024
Hemos estado este pasado fin de semana 3 amigas y 2 niños. Teníamos reservadas dos habitaciones, una triple y una doble, y al hacer el checkin nos cambiaron las asignadas, por dos habitaciones que se comunicaban entre ellas, haciendo las delicias de los los niños. Todo el personal de los diferentes turnos de Recepción ha sido súper amable con nosotras (Siento no acordarme de los nombres), respondiendo a todas nuestras preguntas con una gran profesionalidad y amabilidad.
Las habitaciones eran amplias, limpias y confortables. El personal de planta muy educado y eficaz.
En el momento del desayuno, todo muy completo, una de las niñas tiene problemas con el gluten y encontramos gran variedad de productos. La encargada de la sección de Desayunos, Bárbara, fue súper amable con ella y con todos nosotros. Así como los camareros que estaban en el turno.
Vale la pena subir a la azotea para ver las vistas de Madrid y disfrutar.
Fuimos a Madrid para ver el Rey León y ellos mismos nos gestionaron las entradas, que eran excelentes.
Sin duda cuando volvamos a Madrid, volveremos.
Visited in march 2024
Great Hotel! Very clean and a great location. Front desk staff are kind, courteous, helpful and funny. Room cleaning staff are excellent and left our room extremely clean. I gave 3 stars for service for the rooftop bar, which is heavily promoted. Went up twice for a drink and could never get the waiter to help us. Not sure if it was because we are English speaking or not, but he certainly catered to the Spanish speaking customers. It was very frustrating and a waste of time, sadly.
Visited in march 2024
Mi hotel preferido.
Limpieza perfecta, camas cómodas, baño limpio
Personal amable.
Ubicado en la mejor zona, cerca de todos los transportes.
Visited in march 2024
بقلب شارع Gran Vía
Visited in march 2024
Ubicación privilegiada, en la gran vía
Personal muy atento y amable

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