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Opinions AMBASCIATORI PALACE Rome

Members' reviews on AMBASCIATORI PALACE

4.6/5
25 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in april 2024
Juste magnifique
Visited in april 2024
Najlepszy hotel w jakim miałam przyjemność być ????
Wszystko na najwyższym poziomie, obsługa rewelacyjna, przepyszne jedzenie i cudowna lokalizacja!
Polecam serdecznie to cudowne miejsce.
Visited in april 2024
We loved our stay at the Intercontinental Rome. The hotel was recently remodeled and they did an outstanding job. Our room was large, well appointed, luxurious, quiet, and most importantly impeccably clean.The bathroom was large with outstanding water pressure. The service at the hotel was 5 star all around, and the breakfast in the morning was absolutely delicious. You'll also enjoy Charlie's Bar on the roof overlooking the Rome skyline. I've stayed at dozens of Intercontinental Hotels around the world and this one stands out as one of the best for it's design, comfort and excellent service.
Visited in april 2024
2nd worst checkin experience, after Intercontinental New York. Not sure why the response below is about breakfast...?! I wrote my initial review while waiting at reception, it wasn't about breakfast. Also the hotel bothered us at breakfast and interrupted our personal conversation. Why choosing breakfast time? The hotel never addressed the unnecessary wait at check-in (the staff was just talking to someone who didn't need help or served at the time). No greeting when we walked into the reception room either. Zero apologies regarding the unnecessary wait at check-in.
Visited in april 2024
Service at breakfast was a bit slow and they mixed the orders few times but the rest was very very good. Hotel is very clean, room service is perfect. Thanks for all
Visited in april 2024
Can't say enough wonderful things about this hotel!!!!!!! We stayed for our honeymoon for a few nights in Rome. The location is great - we walked to mostly everything and took the metro once which is just a block or so away from the hotel.

Throughout our stay, the level of service provided by the staff was unparalleled. Whether it was arranging transportation, offering recommendations for local attractions, or simply ensuring our comfort during our time at the hotel, every interaction was met with genuine warmth and professionalism.

The rooms are SPACIOUS, clean, and just overall wonderful!!! I could have stayed at this hotel for weeks.

We ended up eating breakfast a few times at the hotel and had dinner room service once, all of the food was incredible!!!!

Stay at this hotel for your next trip to Rome!
Visited in april 2024
Nel cuore della dolce vita completamente ristrutturato
Visited in april 2024
1. Location is excellent.
2. Service has been excellent and consistent from doorman to the restaurant staff. The lounge restaurant should be proud to have such professional and nice staff. Food was amazing. Two young girl served us and we would like to thank them for such good service.
3. Interior design of the hotel is beautiful.
Would definitely come back when visit Rome and recommend to every one.
Visited in april 2024
Hôtel magnifique, et équipes très attentionnées. Nous y passons un excellent séjour. Je recommande sans hésitation!
Visited in april 2024
5 star review for a truly 5 star hotel.
Thanks to John in Housekeeping, Head Concierge Cristian, and his team Matteo, Nicolo', Lucrezia, and Front Desk Cristina and Daniel for making our 9 night stay super comfortable and enjoyable.
One of the best Intercons with which to stay.
Look forward to our return.
Visited in april 2024
The hotel is brand new and the best thing sis that every staff is so sweet, kind, and helpful. Will definitely be my top choice staying in Rome.
Visited in march 2024
Hotel nuovo in pieno centro, a pochissimi minuti a piedi da Piazza di Spagna.
Camere grandi e ben tenute.
Un grazie al Doorman Simone S. Che ci ha dato ottimi suggerimenti su dove mangiare per non incappare nelle classiche trappole turistiche, e ci ha anche aiutato con le prenotazioni dei ristoranti.
Al nostro prossimo viaggio a Roma torneremo sicuramente
Visited in march 2024
We had an outstanding stay at the Intercontinental in Rome. The hotel is beautifully appointed, central, and accessible, and by far, it is one of the best hotels I have stayed in for a while. The guest services manager was superb and made us feel incredibly welcome as if nothing was too much trouble. World-class Executive Chef Ricardo Ioanna spoiled us, and we thank Samuel de Luca for taking good care of us, too.
BB
BB
Visited in march 2024
Wonderful stay for 3 nights, would not hesitate to recommend this hotel to anyone. Easily accessible by car just outside the limited driving zone, valet a bit steep at $65 euro a night.
Front line staff, doormen, cleaning staff, restaurant servers, bellhops, everyone was attentive and pleasant to deal with. Gabriel at our late afternoon check in was excellent, and Christina was flawless on her execution in dealing with our room mixup.
The hotel is stunning inside and out, and extremely clean! Hallways on room levels were a tad dark for my preference, but room ambiance and decor were completely opposite of the halls, and were bright, modern and very clean! Hotel is located in a perfect location for short walks to the sights and restaurants in the area. Thank you for such a wonderful stay and my family looks forward to our return to Rome and your hotel once again!
Visited in march 2024
Un hotel parfait. L endroit est tres agreable.
Visited in march 2024
Bellissimo hotel
Visited in march 2024
It was amazing!!! The room and even better, the perfect location, it’s great to explore the city. The hotel breakfast buffet is awesome lot of choices, nice staff and very welcoming. Thank you Laila, perfect attention and energy ????
Visited in march 2024
Beautiful hotel, comfortable room, high quality of service, buffet with a lot of choices and amazing staffs
Thank you Laila
Visited in march 2024
A relatively new IHG hotel but the staff were friendly, efficient and welcoming. The rooms are tastefully designed. Our suite had a balcony and we were lucky enough to have a warm day to sit out there in the afternoon enjoying a drink and the sun.
Visited in march 2024
Everything about the stay was very good, the service and experience were perfect. The only downside was that the hair dryer was not a Dyson...it was a different brand that looked very similar to Dyson
Another thing is that when I was having breakfast in the restaurant, a blond female waiter saw me several times and didn't say hello to me until the final checkout. But everyone else would say hello to me when they saw me.
Visited in march 2024
Notre séjour à l'hôtel Intercontinental de Rome en famille a été absolument magnifique. Je tiens à souligner la gentillesse et le professionnalisme exceptionnels de toute l'équipe. Dès notre arrivée jusqu'à notre départ, chaque membre du personnel a fait preuve d'une attention particulière pour s'assurer que notre expérience soit inoubliable. L'équipe de l'hôtel a véritablement contribué à rendre notre séjour à Rome encore plus spécial, grâce à leur disponibilité et leurs conseils avisés sur la ville. Un grand merci à tous pour votre accueil chaleureux et votre professionnalisme. Nous reviendrons sans hésiter et recommandons vivement cet hôtel à quiconque souhaite vivre une expérience cinq étoiles à Rome.
Visited in march 2024
I am currently staying at this property Saturday 3rd March and it’s 1 am can’t sleep at all -I am light sleeper and as the room assigned is on the main road - every bus that’s passing you can hear loud. I wonder where is sound proofing - honestly is it 5 star !

I asked initially while shown the room is it noisy and I was told no it’s not - honestly can’t sleep single minute as each car / bus / motorbike passes through the busy road at mid night - totally pissed off ????
Visited in february 2024
Deje un termo marca Stanley apoyado en mi mesa y vino la gente del hotel y desapareció mi termo. Lo reclame en conserjería, le pedí que se fijarán las cámaras y no quisieron ????.
Me pareció que están acostumbrados a realizar este tipo de maniobras. La verdad quede muy enojado con la actitud.
Visited in february 2024
A really outstanding property with very professional managing team and almost perfect location. I think it exceeds standard of Intercontinental, more suitable to brand as a Regent if it has to stay in IHG.
The hotel was renovated recently and the work was successful. The room interior design is both modern and classic, with good balance.
Room service is high quality and efficient. Concierge gave us many useful information about tour in Rome. Catering in ground floor restaurant was competitive even in Rome. Roof top bar has amazing view and atmosphere.
We will come back if visit Rome again.
Will definitely recommend to friends.
Visited in february 2024
We came from Taiwan and spent a wonderful week at InterContinental. I'd like to express my speicial thanks to the InterContinental costomer service department and the dinning team.

1. The costomer service recommended, booked and guided us to the local specialty restaurants with clearly explained, handwriting map. It was our first time in Rome and always asked stupid questions, but they were patient and sincere.
2. The dining team was warm and energetic. And their dishes were very delicious. They remembered our preferences (such as coffee) .When we've stayed for 3 days and we missed Taiwanese stir-fried eggs with green onion. The excutive Chef, Riccardo Ioanna, even listened and made an Italian version of it! We also learned a new word "Frittata"!

These were really great experiences in Rome. My partner and I will remember forever! Thank you!

AMBASCIATORI PALACE * * * * *

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Via Vittorio Veneto, 62, Rome, Italy
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