Opinions RELAIS LA MAISON Rome

Przytulny aparthotel z przepięknym widokiem z okna. Pokoje przestronne, bardzo czyste, dobrze wyposażone. Na duży plus personel: pomocne rady odnośnie zwiedzania i restauracji, dostępność dla gości. Serwują słodkie śniadania w formie bufetu oraz przez cały dzień dostępna jest kawa z ekspresu. Za tę cenę bardzo polecam

Nice room, good view. but the floor is abit warn, but not a problem.
Liked the place!

관광지와 인접해서 편리하고 아침에
마켓이 열려서 좋은 경험을 했어요

역과 10분거리, 근처 관광명소와 가까움
건물 바로 앞 간단한 먹거리와 음료를 살 수 있는 상점 위치함, 구식 건물이지만 청결????
주인장이 아고다 또는 메일로 미리 연락해줘서
룸에 쉽게 들어갈 수 있음.
체크인 시간 상관없이 캐리어를 두고 돌아다닐수있어서 정말 편했음

- 샤워실 물이 잘 안내려감, 이틀 연박이였는데 수건교체를 해주지 않음

Es entspricht einem B&B, sehr unpersöndlich, wir haben während unserem Aufenthalt am 2Tag jemanden angetroffen. Wurden aber nicht begrüsst oder mit uns gesprochen. Das Frühstück entspricht nicht unseren wünschen.

The staff were very very kind and helpful generous ???? they did everything for having a great accommodation ???? the open kitchen 24 hours having a good things for free is terrific, the coffe machine even wine and alcohol available on refrigerator, it is highly recommended ????

Parfait pour un séjour avec petit enfant!
L'Hôtel est très bien situé (5 min de la gare, quartier avec pharmacie, supérette, glacier, restaurants... ) à 20 minutes max de tous les sites touristiques (sauf Vatican éloigné).
La chambre était très spacieuse (il restait beaucoup de place avec lit bébé, et poussette!), bien décorée, le lit très confortable, beaucoup de serviettes de toilettes, et mini frigo très pratique avec un jeune enfant (ne refroidi pas autant qu'un vrai frigo, mais cela permet de faire survivre un yaourt!) . Vue sur la basilique Ste Marie Majeure en sus. Une très bonne surprise!
Chambre plutôt bien isolée, chaud car 30° dehors et la clim n'est pas au top, mais nous avons eu un sentiment d'inconfort moindre qu'ailleurs. Propreté au top.
Côté services nous avons énormément apprécié la partie "nourriture" à disposition, vue la chaleur et avec notre petite, cela nous a permis de faciliter énormément les repas (machine à boissons, briques de jus, portions de fromages, yaourts... le tout à volonté ! ) et surtout les produits laitiers pour elle sans faire des courses tous les jours. La box petit déjeuner n'était pas top, mais nous le savions en réservant. une boîte avec 3 choses différentes par personne, toujours une part de salé (pour nous salé aux 2/3 un jour sur deux). QUalité pas ouf, surtout du cake. Les pains salés et mini pizza ne sont pas notre tasse de thé le matin, mais nous les avons recyclé en sandwich, en s'achetant des bons produits à mettre dedans et en mangeant tranquillement à l'hôtel grâce à l'espace repas nous avons pu manger très posément le soir; et pour peu cher!
Attention , accueil très peu présent (entre 8h30 voire 9 h le matin, et pas après 19h30) mais ils ont répondu aussitôt quand nous avons eu un souci. IL faut juste le savoir si on en a besoin pour un départ ou une arrivée. POssibilité de laisser les bagages dans un petit local technique à coté de la chambre super pratique le dernier jour!
Je ne comprends pas les commentaires sur l'entrée. C'est une porte cochère d'immeuble, c'est bien indiqué dessus... on traverse le passage cocher, propre, semblable à beaucoup de rez de chaussée d'immeuble . OUi ce n'est pas de la moquette et de la déco...mais bienvenu dans les immeubles 19è d'une grande ville!
En Bref, parfait, surtout avec enfants !

My husband and I stayed in a room that had an ant infestation. It was not just a single ant, it was a lot. We went to the front desk and told the receptionist about the issue. She came into our room and looked at it her self and said that this was gross and that she would get someone to come and clean it up. The housekeeper came into the room and saw the ants and said all he could do was vacum the ants up and that’s all. Even he looked disgusted. He did vacuum the ants up, but when we returned to the room, that didn’t fix the problem. They just seemed to multiply. On our last day we went to the front desk to confirm our taxi ride to the airport and told the receptionist that the problem wasn’t resolved and she just looked at us and said the taxi is confirmed and that’s all. She knew we were upset because we told her and she ignored us. The next morning we woke up with ants in the bed and bites all over our bodies. This is absolutely disgusting. We tried to get another hotel room for the last two nights and it seemed like everywhere we called they were all booked up. It’s really disappointing that this situation was dealt with like this. I ended up emailing the manager Guglielmo about it, and he played dumb as if he had no idea what was going on. He then told us that we were going to get reimbursed for two nights. I have waited for weeks and still haven’t seen a reimbursement. He’s nothing but a liar and wants to make his business look like it’s this wonderful thing, but it’s nothing but a disgusting hotel. I wish we would’ve called the health inspector instead of complaining to him. Maybe they would’ve taken it more seriously. Do not recommend this hotel for anyone staying in Rome. It might be at a good location, but it’s old, outdated and absolutely dirty and gross.

Amazing service, location and room. The room was incredibly spacious, comfortable and clean. Perfect for your stay in Rome.

Boa localização, excelente staff e ótimo café da manhã. Cama confortável mas o chuveiro foi o ponto fraco.

Amazing location!!!

La habitación es muy buena, la ubicación es fenomenal ( a unos 10 minutos de la fontana de trevi) no nos hizo falta coger el metro para nada (el punto más alejado es el trastevere o el Vaticano que está a unos 35 minutos ) la comunicación con el hotel es muy sencilla . No hablan mucho español pero te intentan entender y ayudar en todo lo que pueden . El único pero es el desayuno, te ponen una caja de bollería la cual no cambian y durante 3 días estás desayunando lo mismo, pero por todo lo demás merece la pena ????

Hotel was good but the staff is hopeless. You don’t see anyone anytime. You just speak to a guy called Guillermo or whatever his name is over the phone. They leave breakfast boxes for you and disappear. Very unusual for any hotel service. And THE WORST PART WAS this Guillermo guy promised us that we can leave our bags with them after the checkout in the morn and pick them up later in the day. When we got there in the evng to pick our bags, we found them in the common bathroom downstairs which is used by everyone, including our food. DISGUSTING. Zero stars for hospitality. DON’T CHOOSE THIS HOTEL

Super moment passé dans cet hôtel. Personnel disponible, chambres spacieuses et très propre. Très bon emplacement pour visiter Rome

Small, clean and friendly hotel. Unfortunately breakfast is poor

La habitación es grande, limpia y comoda.
El desayuno no es lo mejor. Ofrecen una caja con variedad de panificados y una máquina de café.
Solo hay recepcionista de 8 a 16. Eso puede resultar algo molesto.
La entrada es una especie de garage con poco mantenimiento. No es fea pero resulta algo extraña.

Extremely cozy and good location- central and close to all good attractions(5-7mins of walking from Termini Railway station). You get the Leonardo Express train from airport to Termini.
It is situated to the 5th floor and there is elevator.

The room is spacious, clean with a nice view. I really liked that the TV has Netflix, Youtube, Prime Video and etc:)).

Breakfast is coming in a box in the lobby where you can also find coffee as much as you want, milk, crackers, cereals etc. All of them are delicious.
Wi-fi is solid.

Quality-price ratio is amazing!!!!

The bed is so confy that I slept like a baby.

Staff is very friendly and polite.

Definitely will go again when in Rome.

Simplemente excelente, limpieza de 10, atención espectacular, desayuno completísimo y variado. Gian Luca es un fantastico host. Definitivamente volvere.

This hotel offers spacious rooms on the 5th floor of a larger building. It has an elevator and the attention is really good. They don’t have 24/7 reception, so be mindful if you need that. The room is big and comfortable so was the mattress and the bathroom. The only reason I deducted a star was due to the AC being in the wrong place and I was warm on a hot day in Rome. But if its not Summer in Rome this would have been perfect!