Opinions EAST MIAMI BRICKELL Miami

O Hotel está em localização incrível. Ligado ao Brickell City Center, Metro mover, perto de muitas atrações e locais de interesse. Perto também dos melhores restaurantes da atualidade em Miami. Staff muito eficiente. Quartos modernos com tamanho justo. Hotel tem restaurantes ótimos para café da manhã e almoço. Confortável, moderno e limpo. Indico sem medo de errar.

Great hotel. Young vibe. Excellent gym and pool. Super service. Central Location. No complaints.

My recent stay at EAST Miami coincided with the excitement of Ultra Miami, and the hotel's strategic location served as an ideal base for festival-goers like myself.

Perched on the 35th floor, my Corner Plus King room provided sweeping views of Brickell, offering a serene retreat amidst the festival buzz. While the room's automated lights and indulgent soaking tub were highlights, there were noticeable areas for improvement in the room finishes.

The included breakfast was a standout feature, offering a satisfying start to the day before diving into the festival atmosphere. Sugar, the rooftop bar, further elevated the experience with its delectable sushi and cocktails, making it a popular pre- or post-festival destination.

While service at the front desk was generally satisfactory, I encountered inconsistencies in other areas of the hotel. However, the hotel's prime location facilitated easy access to Ultra Miami, allowing for seamless transitions between the festival grounds and the hotel.

Beyond the festival, the pool deck provided a refreshing respite, while the hotel's connection to Brickell City Centre mall proved convenient for any additional needs.

In summary, EAST Miami served as a convenient hub for Ultra Miami attendees, offering a blend of amenities amidst a strategic location. While there were areas for improvement, the hotel's accessibility and proximity to the festival venue make it a compelling choice for festival-goers seeking convenience and comfort during their stay.

Never been in hotel. Probably was under it looking for my car.

Zimmer etwas klein , Lager ist perfekt . Modern , rooftop bar ist Mega . Beim Pool nach 14 Uhr kommen keine Sonnen rein weil überall höhere Gebäude sind .

Perfect hotel right in the mall. Beautiful, comfortable and convenient! Would stay again!

Love this place and the view of the city from the rooms are top notch.

Really nice bathrooms

All 5 stars. Great property and awesome location

Great place And amazing technology that they using!!

The Hotel is quite modern and up-to-date with finishings etc. Rooms are big and clean but it is missing a few things. No qtips, no slippers and the menu doesn't work on the TV. It does have a stocked mini bar though.

Awesome View!!!
Great location

Front desk is great and friendly!

Breakfast is a bit of a let down. Its to busy and over crowded. We had to sit in the next room and I didn't really mind TBH. I decided to get the buffet only to find all the food had been scoffed down by the hundreds of people and the re supply of food was a 30 min wait. I gave up and got just a stand alone breakfast. Turned up quick but after get coughed on by a way to sick to work waitress we got the wrong order. The response was a OH! Followed by a quick walk off and a No F$%ks given attitude.

There are lots of great things about this hotel don't get me wrong but a little attention to detail is needed from management to sort these small issues out.

I hope I don't get sick ????

Excelente hotel, fui muito bem atendida, a Gisele da recepção fez de tudo para me ajudar com liberação de quarto e necessidades em minha hospedagem.
Piscina e academia maravilhosa
Localização perfeita

My favorite hotel in Miami Brickell Center
Love the view , the luxury , the comfort, the customer service, the restaurants, I mean everything is excellent.
The best thing is down the hotel is the shopping mall and have a lot of shops , restaurants, bars , movie theater, etc
You don’t need a car because everything is walking distance.
There is a moving car (tren ) for free around the loop of Brickell
Million times recommended

Muchas gracias Cinthya por tu excelente atención y ayuda. Muy bien recomendado

Un lugar maravilloso para compartir en familia y una comida esquista ????????

El hotel súper bien ubicado, las habitaciones espectaculares, el servicio de primera, especialmente de Giselle en el Frontdesk, muy amable y servicial, nos dio excelentes recomendaciones. Definitivamente volveríamos nuevamente!

Great new hotel in the heart of Brickell. Its a very modern place with a luxury feel.

Our room corner room was fantastic. You got great views of downtown (particularly at night) and could sit and look over the view of the bay from the bathtub if you wanted. The room was quiet and comfortable. The only slightly unusual thing was the toilet had a frosted glass door, but for some reason with a gap in the frosting on one side, giving your partner a view of you on the toilet from some angles. Strange.

The hotel is in a good location to access Brickell bars and restaurants by foot. It's also only a 15-20 minute ride to get to South Beach. I've stayed in a few hotels across Miami and this definitely stands out as the best.

This was one of the worst hotel stays I’ve ever had.
First of all the rooms feel very “bare bones” no carpet, no rug, just a cold hard floor and a bed in the middle of the room. They could atleast give slippers. Then the glass on the bathroom walls has some grime that seems like it probably doesn’t come off anymore. A little icky. I tried to get room service in the morning and they took it to the wrong room after I waited an hour for it. Then the fire alarm went off atleast 3 times for 20 minutes each time. Nothing about this experience was enjoyable. There are other hotels that cost less and are much nicer. Idk who decides how many stars a hotel gets but 4 seems a little crazy. 3 I would understand.

Vue du 40 ème étage..restaurant et bar au quarantième.

Worst experience I’ve ever had in my life, This happened a little over a year ago but I’m still disappointed by the service received from the front desk staff. Our stay at the East was a complementary night that we got from a contest of a portrait. The company is Bradford Portraits. We are not from the area so we traveled down to Miami. I received an email confirmation and everything to check in at 3pm, we valet our car by the way the valet service was great, the only decent workers there. We went to check in and I berforehand spoke to the lady from the portrait company who reassured me everything was ready and to enjoy a relaxing stay. At the front desk of the hotel upon checking in, the first lady at the counter said there was no reservation on my name nothing was paid. I must have called the portrait company back and fort 10 times where they said it was paid and the hotel kept giving us issues. I spoke to everyone there. A girl then a guy then another girl who kept checking the computer for the reservation. A guy came to assist I’m assuming he was the manager don’t remember his name but he was a black male and almost bald, I think he was manager of customer experience something like that. He was extremely rude. Look at us as we were less of a value or trashy people. We were there for hours frustrated just trying to get our room. Finally after I was giving up ready to put our bags I. The car, and 3 hours of back and forth they decided to give us the room. Makes me wonder if this was a scam to make us pay since we were already there, desperate and tired, but I don’t discard the possibility of being a mistake. Nonetheless I don’t understand why we were treated so poorly, we were tired and had plans to hang by the pool and get some drinks and possibly eating at the restaurant since our stay was free we wanted to spend at the hotel. After being in the lobby for 3 hours trying to solve the issue we went to our room to change into our bathing suits only to realize it was already 6:45pm and the pool closed at 7pm. The room was very nice and clean the view wasn’t the best because at the time the building across the street was in construction so there was a lot of construction noise. We also asked if we could get some ice to our room but after calling a few times and even though the said they will bring it they didn’t. I went down to the restaurant asking if it was possible to get some ice and once again the staff looked at me as I was nothing but a worthless person and said we will bring it and never happened. Regardless my mom and my sisters tried to have the best time possible not as we plan but we ended up going out to the brickwll are and went out to spend the money at a place where we weren’t treated so bad. We got up the next morning and got our beautiful portrait done and call it a day. Still till this day I don’t understand the need of the staff for being so rude for putting us down like that. I hope karma catch them one day if it already didn’t Once again thank you to the valet guy that was so kind and although he couldn’t do anything about it showed some sympathy but I know he’s from third party company so maybe that’s why. The hotel staff seem like miserable people that want to collect a check.

Stayed here a month ago and had an amazing experience! The hotel was very clean, the rooms were clean and spacious as well. The hotel is attached to a mall so you can easily shop, and it is located around a lot of restaurants and bars that you can easily walk to. The bar within the hotel is nice too and has a great atmosphere! I would highly recommend getting a view with a balcony because you won’t regret it!

fire alarm went off and they told me they would make it up to me on the next visit and when i called to redeem said they didn't know

Most exclusive art-modern hotel in Brickell, nice lobby very luxurious and technological. The staff is top notch. Loved the elevators that runs by themselves and offered a great experience from the moment we get into it

Great hotel! Amazing staff that go above and beyond! Veronica from the events team is the best! Sugar has the best views in the city!

The hotel is a dream and the staff wonderful. We had a small hiccup with the laundry and the front desk manager was so kind and understanding and did everything in her power to help us. This is how I judge amazing service.
Valentina was also one of our favorites as for any need we had she was not only highly reactive but also proactive in her services.

We loved every second of our stay!
You have it all here: a beautiful pool, a yummy restaurant and a fun speakeasy.

Definitely recommend!