LENNOX MIAMI BEACH
Go there and contact
Hotel with swimming pool, rooms with Patagonian wood furniture and Mediterranean cuisine
This hotel, opening in 2019 in the heart of South Beach, takes its place in an Art Deco setting: four interconnected buildings built in 1936 by architect Russell Pancoast. The Lennox replaces the original Peter Miller Hotel, as indicated by the retro lettered sign still visible on the façade. We appreciate the natural atmosphere of the 119 rooms, highlighted by the Patagonian wood furniture. The pool is an oasis of tranquility in the heart of the hotel. The Amalia restaurant offers delicious Mediterranean cuisine made with fresh products.
Did you know? This review was written by our professional authors.
Compare and book your accommodation LENNOX MIAMI BEACH
Members' reviews on LENNOX MIAMI BEACH
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
I will finish review when we see what final results are. So far we wasted an entire day sharing a room with four people based off their yes/promise
** Follow up... No refund was received. Call to credit card company confirmed this. No email about refund was received, only an email confirming the cancellation.
Be aware that the hotel valet parking takes about 30min to get your car. And it’s NOT 45USD as they say, the hotel charges you 55USD + taxes.
Find a nearby hotel
Find unique Stay Offers with our Partners
The front desk staff was extremely rude. Zero empathy and seriously in need of training when it comes to communicating with guests. Here's a further breakdown on why to stay anywhere else in South Beach:
The Pool:
The pool is tiny
Do not expect to get a lounge chair unless you get it at 9am
Screaming children all day is not my idea of a holiday
Valet
Valet is slow - 35 minutes to get my car?
Rooms
The rooms are tiny
The rooms are extremely noisy
The staff
The staff has zero listening skills
Zero empathy
The Restaurant
Short Staffed and slow
Check In | Check Out:
The Lennox Hotel's strict check-in and check-out policy, while aiming for efficiency, ultimately hampers customer service. The inability to accommodate guests' needs beyond set timings leads to frustration and missed opportunities for exceptional service. Travelers seeking flexibility and warmth may feel alienated, highlighting the hotel's need to strike a balance between efficiency and guest satisfaction. Revising policies to allow occasional exceptions and emphasizing empathy in staff training are essential steps to enhance customer experience and loyalty.