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LORDS SOUTH BEACH HOTEL

Hotel €€
3.4/5
72 review

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Carte de l'emplacement de l'établissement
1120, Collins avenue, Miami, The United States Of America
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2024
Recommended
2024

This hotel is part of the long Line of Collins avenue design hotels. Everything is: The comfort, the music, the neat decoration in the clear tones simply dotted with color touches of a acidulous yellow to spice the result. Outside, three small water pools at different temperatures allow to relax. The recent address is gay friendly and is a fun and fun spot in the heart of SoBe.

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Members' reviews on LORDS SOUTH BEACH HOTEL

3.4/5
72 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in march 2024
A fuir !
L’hôtel fait du surbooking et nous propose absolument AUCUNE solution pour réparer leur erreur. On s’est donc retrouvés dehors sans chambre en plein sprint break, une vraie galère je ne le souhaite à personne.
Visited in march 2024
Non seulement cet hôtel a échoué à fournir la chambre pour laquelle j'avais réservé et payé à l'avance, mais le manager a également réagi de manière totalement inappropriée lorsque j'ai exprimé ma frustration et mon mécontentement. Au lieu de reconnaître leur erreur et de chercher une solution, le manager a menacé d'appeler la police, affirmant que c'était son seul moyen de défense. Cela témoigne d'un manque total de professionnalisme et d'empathie envers les clients, en particulier ceux qui sont touristes et dépendent d'un logement fiable. Cette expérience a été non seulement décevante mais aussi alarmante. Je ne saurais trop déconseiller cet établissement à quiconque recherche un séjour sans tracas et sécurisé.
Visited in march 2024
I feel compelled to share my disappointing experience. Unfortunately, from the moment of our arrival, we were greeted with a glaring lack of professionalism and respect. The worst part came when the manager casually informed us that our reserved room had been canceled. Faced with this frustrating situation, we expected at least some understanding and an alternative solution offered by the hotel. However, to our great surprise, no satisfactory solution was provided, and the staff's contemptuous attitude only heightened our disappointment. A reputable establishment should always strive to treat its clients with respect and effectively resolve any issues that arise. Sadly, this hotel failed to meet these basic standards of hospitality and customer service. Therefore, I cannot recommend this hotel, as a positive guest experience seems to be a secondary priority for them.
Visited in march 2024
Attention ! Hotel with surbooking ! No room available for us while we booked on airbnb. They did not help us.
Avoid this hotel
Visited in march 2024
Zimmer sind sehr gross, dürfte sauberer sein, gemütlicher Sitzplatz zum Garten. Wieso die Anlage um 07.00 Uhr morgens mit dem Hochdruckreiniger gereinigt werden musste, war ein Rätsel! Gute Lage, schnell am Strand. Das Personal war freundlich.

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