Opinions THE BILTMORE HOTEL Miami

I enjoyed my stay at the Biltmore as always. Ruth made sure she upgraded my suite for my family. Will be back soon!

A timeless escape into luxury and history with all the modern amenities

We had our wedding reception at the Biltmore 14 years ago. Now that we have 2 daughters, I wanted our family to enjoy the hotel like we did so many years ago. Our impression this time was even better than I remember.

Staying at the Biltmore Hotel was an unforgettable experience that transported us into a world of elegance and historical charm. From the moment we arrived, the breathtaking architecture and the lush landscape of this iconic hotel set the stage for a truly spectacular stay.

The service at the Biltmore is unparalleled; every staff member we encountered was attentive, professional, and went above and beyond to ensure our comfort and satisfaction. The rooms are amazing with all the modern amenities you could desire, all while preserving the unique historical character of the hotel.

Dining at the Biltmore was excellent. We enjoyed Fontana one of our nights, Cascade poolside a couple of our days, in room dining for those days we just wanted to relax with a slow start, then when on the go, Posto Dolce always had what we needed. All the dining and food experiences were incredible and as expected from the Biltmore.

The pool area is simply magnificent. The pool is one of the largest pools I’ve ever seen. We enjoyed a private cabana one of our days there and it was exactly what we were looking for. Private space for lunch as a family, but right next to the pool so we could jump in and enjoy as much as we wanted. It was an ideal place to relax as a family and enjoy the day.

I started my mornings in either the fitness area or the pool for a swim. The gym equipment is top notch, and the pool has multiple distances and plenty of space for getting in those morning laps. Afterward, utilizing the amazing saunas and showers in the locker rooms. There really is no better way to start a day.

In summary, the Biltmore Hotel is not just a place to stay but a destination to be experienced. It offers a perfect blend of historical grandeur, luxurious amenities, and impeccable service. We left with wonderful memories and a desire to return every couple of years to enjoy this amazing hotel! Thank you to the Biltmore staff for all the memories and exceeding our expectations.

the Biltmore is a haven of elegance and charm. From the moment I arrived, I was enchanted by its historic allure. Check-in was seamless, thanks to the attentive and welcoming staff, especially Christian, whose hospitality set the tone for my entire stay. Through the Fine Hotels & Resorts program, I was graciously upgraded to a room with a breathtaking view, which was an unexpected delight. The room was probably the biggest room I’ve ever stayed at a hotel. With a great view and terrace.
However, the highlight of my stay was undoubtedly the pool. The lush greenery and bathed in sunlight, it was a serene oasis where I could relax and unwind.
In addition to the outstanding accommodations and pool, the culinary offerings at the Biltmore were exceptional. Each meal was a culinary delight, showcasing great flavors
My time at the Biltmore was truly unforgettable, and I look forward to returning soon.

Experience the iconic Biltmore Hotel: with its historic charm, breathtaking pool, delectable cuisine, and warm staff, it promises an unforgettable Miami stay. While 30 minutes from South Beach, its location is great.
Highly recommended!

Reservations were made for a Tea Party and it was great. The service and live music (Harp) was exceptional. I am going again so if you need company let me know.

No food options for vegans, pasta with tomato sauce. Seriously?

We went for the breakfast buffet, and sad to say, the food was comparable to that of the Continental breakfast of almost any Holiday Inn Express or Springhill Suites. There was nothing extravagant or special about the food selections, although I loved the parfait!
In addition to that, the buffet food was cold, but once we notified management, they changed it all out and greatly adjusted the bill. The wait staff was nice and attentive. ????????
Eating near the fountain and the ambiance was great! And the hotel is undeniably historic and amazing.
Overall, maybe my expectations based on the location were too high. I had attended a lovely wedding and reception there some years ago and I based my expectations on that wonderful experience. Unfortunately, the experience fell short of everything I had hoped for.

On my vacation there was a miscommunication between staff resulting in me missing a round of golf the day after I played at the biltmore. After already missing my round I picked up my clubs and the guy in charge, Kenny, was very rude about the situation and refused to do so much as apologize about it. They additionally refused me a comped round of golf to make up for the round that I missed and Kenny continued to be very rude and ignorant of the situation. It is a shame because I liked this place a lot and played here all the time. They do not treat their customers very well in the face of wrongdoing.

By the way, they completely made a mistake saying they didnt have my clubs when they were at most 15 feet away from Kenny the whole time.

Dont go out of your way to “secure” peoples clubs. We leave them there for a reason. It is a nice neighborhood and know it wont be stolen for the 90 minutes we leave them there. Very unprofessional. Kenny should be fired for the way he handled the situation

I would stay away from this hotel at all costs. It is old, you might have a problem getting hot water or water at all. You’ll hear thumps from every inch above you, below you, to your left to your right and the air system that goes on, will wake you up every 10 minutes from how loud and old the system must be. For the price of the rooms is absolutely not worth it. The shower tubs are peeling and unkept, there’s many repairs that they fail to do in the rooms.

The Biltmore was a beautiful experience my husband and I can’t wait to bring the kids. The pool was excellent, the food was great, the vibes were great and the nice lady from the gift shop

Did not stay - just visited on a rainy day. Beautiful facilities and kind staff make this a must-visit when in the area.

Magnifique endroit.
Partout où l'on pose les yeux, on est ravi par le raffinement des décors.
Chambre très confortable, couleurs harmonieuses.
Un sentiment de luxe et d'élégance.
Brunch exceptionnel...

We stayed at the Biltmore for a wedding recently in a junior suite, which was far below our expectations.
On the first night, we called for an extra comforter and sheets for the sofa bed (as it didn't have any by default) but it was never delivered. We had to ask again the next day before they were eventually provided.
We also had a toilet which was repeatedly malfunctioning and not flushing and had to call concierge services multiple times. This made our stay extremely uncomfortable with three people staying in the same room running back and forth between wedding related events.
Besides this the bathtub was chipping away and the shower pressure was also extremely low.
When we brought up these issues again during checkout we were simply told that the issues were addressed and that they would only comp us the $23 per night resort fee for the inconveniences. Given how expensive these rooms are per night, it was an extremely disappointing experience. I have stayed at a lot more affordable hotels that are better maintained and with better service than the Biltmore Hotel.

I'm posting this review for potential guests of the Biltmore (because the boilerplate managerial responses to other negative reviews make it clear they really don't care about addressing these issues): If you are used to luxury properties or quality service...do not stay at the Biltmore.

The booking was made through FHR, which comes with some extra perks like hotel credit and room upgrades. I booked this hotel because it was our first time traveling with an infant and wanted a property where everything was on-site and the service was thoughtful. Unfortunately I chose poorly.

The check-in attendant (who was sloppily dressed and not in uniform) told me upgrades are only for "special people" and had no idea what FHR was. I had to initiate the conversation about FHR and only then did he provide the amenities.

Not wanting to cause any sort of scene at check-in, I let them give us a room and then called AMEX to let them know about the FHR issue. They called the hotel directly and had us upgraded, which meant the rude bellhop had to come back and move our bags again. The management blamed a new-hire for the bad check-in. I would blame management for poor training.

There was also no crib in the room--even though I had called multiple times the week before to confirm.

My wife (while trying to manage my infant daughter) went to ask the concierge for a bottle of water and, without getting off of speakerphone, told her he didn't have any. So after parking the car, I came back inside and walked 10ft to the check-in desk where I was reluctantly given some bottled water. Also of note, my wife overheard one of the managers come and reprimand the concierge for another poor guest interaction early in the day.

I could go on about how unprofessional the staff was but this review is long enough. We paid around $650/night before resort fees and taxes so it's not a really an expensive hotel, but the service for the price point was appalling.

If you are used to cheaper hotels and want to splurge on the Biltmore without any real knowledge of what to expect at a legacy property, then you'll probably have a great time.

If you have ever stayed at a true luxury property and understand how warm and welcoming a great staff can be, then stay far away from the Biltmore. I'll certainly not come back and I'll recommend all my client and friends who regularly come to Coral Gables to similarly find alternate accommodations.

Stunning hotel but an Exorbitant 20% tipping fee is included in food & beverage regardless of the quality of service!
Some of this fee is kept for the house! A $40 tip on a $200 tab when 1/2 was pulling a cork. ??? What?
We love vintage, boutique hotels at any price but this Biltmore racket is not for us.

The worst experience I've ever had. I emailed ahead of time to get a 2 hour early check in. Mind you, we were leaving 6 HOURS before check out. When you spend $600 a night, I expect to be accommodated when you're not even staying the full time. We had a 9 hour travel day and they made us wait in the freezing cold lobby for over an hour. Apparently they put a "rush" on our room to be cleaned...it was a standard room. I finally asked for the manager and complained, she just said the employee was in training, gave me a key to a room right away (we were obviously waiting for no reason when we were SO exhausted). The employee they hired was unfriendly, unaccommodating and didn't even listen to a word I said. I was almost in tears and he just looked at me dumbfounded. The manager said she gave us a $100 credit...little did I know it was for the hotel...I didn't realize this until after we left but it's not like I'll ever use it now because I will NEVER be back. I have already told multiple people about this trash service. I hope they go out of business. I'll continue to stay at the Ritz where the price is actually worth it.

Look, I get it. Name sounds fancy, price point is on the upper end and one might have a high level of expectations.

Service is elevated but yet, stops sort of making you feel anything special, especially when compared to truly high end properties.

Some rooms might be phenomenal but the one I experienced had a view of a rooftop (I was told it had a golf view upon checking in but that was a stretch at best), quite harsh lighting, and pillows that were…spongy. Speaking of pillows, be ready to embark in a daily routine of removing 4 decorative, heavy, quilted pillows that lay on top of your bed. It’s supposed to add a flair of French elegance (I’m guessing) but much like the service, it feels not authentic, forced, and a bit of a pain to have to move them to the floor so you can get to your bed.

Speaking of bed, don’t expect anything luxurious and be ready for a rather loud a/c system that will most likely wake you up either when it turns on in the middle of the night or when it doesn’t turn on because the min 65 degree temp is reached according to the thermostat and yet, it’s still warm in the room.

A couple of truly unique features worth calling out. First, their gym. The most underrated feature of the hotel by far. This is a gym that will out to shame most average sized gyms, let alone anything that would exist in most high end properties. Truly expansive area that I guarantee you’ll miss parts of it unless you walk through it a couple of times. It’s that good!

Side note on gym equipment (as of 3/7/24): they even have a Concept 2 rower with a PM3 (IYKYK) which unfortunately hasn’t been oiled in a long time but that’s in addition to 2 additional erg rowers!

Second, the pool. This stat might be disputed by some online, but if it’s not THE largest hotel swimming pool in the US I can guarantee it’ll be the largest one you’ve ever seen. And what’s nice about it is that it’s not a simple square or perpendicular design but rather non-geometric which gives it a nice lagoon-like character, despite its size.

Finally, the place overall does have a nice romanticism to it which you can see from the pics. I think it can be nice for someone with the right level of expectations but disappointing for someone looking to be blown away by every aspect of their stay.

The Moda Miami experience was great.
We need a yearly meeting for the automotive enthusiasts......
Thanks for this one.....

I visited here for the Moda Miami event and it was completely amazing spectacular to beautiful hotel beautiful location. what else can I say, you got to check it out yourself

The resort is beautiful, the staff is friendly. I would like to give a shout out to Clayton, server at the pool. He is a hard worker. Very attentive, friendly, and professional. A asset to the company. This is my 5th or 6th visit to the property. My only complaint occurred on my most recent visit. There was a party/wedding with loud music playing. I was staying in a one bedroom suite on the third floor. The music was so loud, I thought I was at the party. It was 11:49pm and I decided to call the front desk to ask when the music would end. I was told midnight. As of 12:02pm, music was still blaring. Only mentioning this for people traveling with little kids.

Having had the privilege of photographing many weddings at the Biltmore Hotel in Coral Gables over many years, my recent experience was nothing short of extraordinary. The venue's timeless architectural splendor and meticulously manicured gardens continue to provide an exquisite canvas for capturing enduring moments. The staff's unwavering professionalism and meticulous attention to detail have consistently surpassed expectations, ensuring each event unfolds seamlessly. The well-appointed bridal suites and on-site catering further contribute to the Biltmore Hotel's status as a top-notch wedding venue, making it the perfect choice for encapsulating the essence of every couple's special day. Biltmore Hotel is not just a venue, it is a photographer's delight. The seamless blend of historical architectural grandeur and attentive service creates an unforgettable wedding experience.

Stephan Maloman
Maloman Studios

a mythical hotel worthy of its reputation! We went for Brunch, and us under naps levelled!