GREYHOUND STATION

Before I bought all my tickets with an only aim of paying the cheapest possible. If you think that, it is correct but only if you do not do much road. In my case, I made Calgary-Kelowna-Marble-Lake Louise Banff then I did much road and I regret my choice of company bitterly. Here are the reasons:

To start, I wanted to change a date of bus ticket, and this, about 1:00 having bought it on the Internet. They did not want to refund me and I have to go to the station (because they can do nothing on the telephone) and moreover, to spend $20 for change.

Wi-Fi and amenities:
They say that they have the service of Wi-Fi while they do not have practice it in any of their bus.
Moreover, there are two types of bus; a very " cheap" and the other one normal. In that " cheap" there is no Wi-Fi, nor plogist load cellular then the good luck when you have 5-10 hours to do.

Hours and trips:
horrible!!!! There is no choice of hours and journeys are all but practice. It has been lost much time during a trip! Example: I wanted to Marble in Lake Louise and they made me through Edmonton, Calgary and Banff! That took 14:00 However, Brewster (another company) on the itinerary of direct what I heard spoken.

Delays:
One of the buses arrived 45 minutes from delay, which has to take the bus from transit and stresa everyone. In fact things get, I am not with the current if that often happens so yes but it is very stressful and unpleasant.

Restaurants:
When I travel, I do not expect to eat at home. But I ready to say food in Cuba in the 4* is better than in the Greyhound stations. Fried meat and frozen, grey sauce cafe and I save the details to you.

Change of bus:
Once we left by bus, then we are turned to the station and changed bus... Perhaps what it would be a good idea to check the front bus??

Alternative:
I heard about the spoken Brewster company in the Canadian West, I will try it if I come back. And if this company is not available where you go, I advice to highly take something other than Greyhound. Since you have to pay a little expensive.

Positive points: professional and friendly staff. The problem is quite from the organisation.