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Back to plant data sheet JULES' UNDERSEA LODGE

Opinions JULES' UNDERSEA LODGE Key Largo

Members' reviews on JULES' UNDERSEA LODGE

3.9/5

14 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

John G.

Visited in december 2023

There is a lot of history at this location. Recommend you stop by and see for yourself. One of the few places in the US, you can dive the navy mkv. If this is something you want to experience, ask for Sharky. It's a once in a lifetime opportunity and a great experience!!

Anne F.

Visited in december 2023

I booked the aquanaut package with the lodge months ago and have been looking forward to my stay. Because of bad weather, an activity I had reserved for the days leading up to my stay at the lodge was canceled. So, I thought I would call the lodge today to see if they had room for me a day or two earlier than I had planned. The person I initially spoke to said she wasn't sure if they could accommodate me arriving early but would check with her boss. I told her that was fine but that it wasn't a big deal if they couldn't fit me in early and I would see them on my scheduled arrival date. I used those exact words: "No big deal." I received a call from Teresa a few minutes later. After customary phone greetings, she abruptly launched into a long reprimand regarding "this is why [they] ask guests to plan ahead" and if I was "having a hard time...". Dumbfounded, I finally cut her off and told her no one was having "a hard time" but then asked what they do for guests who can't make it to the lodge after their deposit refund window has ended because my desire to visit the lodge at that point was nonexistent. When Theresa said the trip could be rescheduled for a later date without even selecting a future date, I took that offer as I have no desire to give the lodge any more of my money at this time. I am regretful that I ever gave the lodge a dime as I have no interest in ever completing my booking at this point.

andrew h.

Visited in september 2023

Amazing place, so much fun and educational stuff here.

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JACKIE F.

Visited in september 2023

We had the best time! We spent our 16th-year wedding anniversary with them! The customer service was incredible! We recommend it 100%! ????❣️

Hairy M.

Visited in august 2023

Dont trust these people with your children. This place employees a scammer that sells derelict boats to unsuspecting people. He lives on the docks here and is unable to pass a background check. Do not send you children here. You don't know who will be watching after them. Maybe one of the good staff or maybe one of the fellons on meth or coke. The business is a front for illegal activity such as the transportation of drugs, selling derelict water craft, and allowing people to illegally live aboard derelict boats at the marina.

Rebecca S.

Visited in july 2023

I stopped in to ask for information on local attractions because my GPS lost service. Jule was a total sweetheart. She gave me plenty of ideas. She looked stuff up on her phone for me and sent me a link for my GPS. I bought sunscreen and an spf 50 water hoodie. The shop had almost everything you could need. I am planning a future trip to stay in the lodge.

Lisa C.

Visited in april 2023

We did not stay here but walked around grounds & gift shop. Very cool little place.

Ned I.

Visited in march 2023

I had a good time, definitely something different

Jatin V.

Visited in february 2023

This is the place one must appreciate

Dan R.

Visited in february 2023

I was in Key Largo for three days to go Scuba Diving but it was windy and no boats were going out for the three days I was here. I was able to use this location to take some of my specialty dives towards my Advanced Open Water Certification. It was a great place to practice Navigation, Buoyancy and Fish Identification. Nice private Lagoon with friendly management and they do have an underwater lodge that you can stay in which is awesome IMO.