Results Car rental Ponta Delgada

AUTATLANTIS

Car
3.4/5
• 27 review
Open - from 09h00 to 18h00 • Opening hours

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Carte de l'emplacement de l'établissement
53-57, Rua dos Manaias, Ponta Delgada, The Azores
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+351 296 205 340
2024
Recommended
• 2024

Autatlantis is a solid car rental agency present on seven islands: São Miguel, Santa Maria, Pico, Terceira, São Jorge, Faial and Flores. So if you're planning an itinerant holiday on these islands, you can ask for a global quote. The fleet is renewed every year to offer you the latest car models and a high level of safety and comfort. Two types of insurance packages are available. You can also rent a minibus or 4x4 vehicle.

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Members' reviews on AUTATLANTIS

3.4/5
27 reviews
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Value for money
Sport in general

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Borja G.
Borja G.
Visited in october 2023
Very bad. Scammers. They charged us 48,77€ for cleaning the car after delivering it back. The car was used only on conventional roads of the island, so I guess it's normal that after 4 day of use it should be cleaned, as any other rental car company does between clients, ot at least serious rental car companies. They said that the car was driven through recently asphalted road and the dirt stains needed special cleaning. It's false, since the dirt was easily removed with water, I checked this specifically. Also, there is no point on the contract mentioning this "rather" expensive cleaning. If we have known this we could have clean the car ourselves beforehand in a gas station or so for less than 5€ and without "special cleaning". Very bad experience. The car itself was not so bad, but the gear shift was quite loose and was not given clean to us on the inside and the outside when we first picked it up.
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ramla m.
ramla m.
Visited in october 2023
Accueil froid et désagréable ce qui nous a décidé à annuler notre réservation. Déplorable.
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Noelia P.
Noelia P.
Visited in october 2023
TENED MUCHO CUIDADO CON ESTA COMPAÑIA!!!!Le di un golpe a un coche que alquilé (aclarar también que no me quisieron dar un coche manual tal como alquilé, ya que es el unico tipo de coche que he conducido, diciendo que ese modelo solo lo había automático y resulto ser mentira). Al enviarme las facturas del coste de la reparación veo que hay conceptos que no cuadran con el arreglo que le corresponde al coche.

He mandado varios correos a la empresa y no me contestan a ninguno, me han inflado el precio por la cara para quedarse con la fianza!!!! Vaya vergüenza de empresa!!!!!
Veo ademas que sus comentarios de respuesta a estas críticas es un copia pega en la que dicen que llevan 30 años trabajando en las azores… Mas bien 30 años estafando???????? y sin preocuparse por lo que veo por dar al menos una respuesta personalizada a los problemas que ocasionan a sus clientes… ESTAFADORES
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Mattia V.
Mattia V.
Visited in september 2023
Car was given full of scratches. No windshield wiper liquid. Overall usable condition. Double check the policy, you are liable to 100€ damage, even with their super-plus-all-in-peace-of-mind-whatever version. My bad I did not filmed the car all over when retrieving it. I am used to have 0 excess liability, was on holidays, after 14h journey, woken up at 3.30 AM, and did not care. As I said, my bad. Returning it, they find a scratch that was not there before (I had no way to double check it, again, my bad) on the plastic cover in the front of the car. Charged 133€, meaning the 100€ of the deposit. While this is fully within the policy I signed, a scratch on the plastic cover (amongst one million other scratches on the car), charged for a total of 133€ (are they really substituting the plastic cover? Would love to see that. And even if they do, I guess the usability of the car would improve dramatically) is just a joke. Sounds like a nice way to make extra money. Which is fine, their business, their rules, my signature. My right to make clear that, in my opinion, still is a kind of perfectly legal scam. I just wonder what’s to gain in losing a customer and selling the reputation out for 100€. To sum up: be careful and aware of this, maybe spend a bit of time more checking other companies. I’ll surely do next time.
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Juan J.
Juan J.
Visited in september 2023
Nada satisfecho.
La recogida y entrega bien.
Alquilamos un vehículo por 4 días, nos entregaron un Opel Crossland X (94-XP-27).
En aire acondicionado no funcionaba bien, hacía mucho ruido y no conseguía enfriar lo suficiente.
Al vehículo le faltaba potencia, y en algunas cuestas había que quitar el A/A.
La marcha primera y la marcha atrás no entraban bien.
Limpieza justa, principalmente parabrisas y volante.
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