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Opinions HÔTEL SANTA MARIA Vila Do Porto

Members' reviews on HÔTEL SANTA MARIA

3.8/5
21 reviews
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Value for money
Location
Cleanliness
Setting / ambience
Service

The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in november 2023
Amei a estadia no hotel, funcionários simpáticos e em especial a funcionária MADALENA <3 que trabalha no restaurante, nos recebia com uma simpatia incrível e sempre com sorriso no rosto sempre disposta a ajudar.
Visited in october 2023
Hotel muito simpático e limpinho, mas, efectivamente, não é um hotel de 4 estrelas, mas sim um de 3 estrelas e um bom hotel de 3 estrelas.
Pessoas muito simpáticas e, acima de tudo, uma tranquilidade e silêncio que é indescritivel.
O pequeno almoço é franquinho para um hotel de 4 estrelas, mas aceitável para um de 3, daí dizer, que deveriam de rever a classificação, pois podem levantar expectativas nas pessoas que não vão conseguir cumprir.
O quartos confortáveis, embora a precisar de uma remodelação urgente, a linha de móveis e, principalmente, Wc, dos inicios do século, não ajudam muito.
Visited in september 2023
Não merece as 4 estrelas que possui. O pequeno almoço é muito pobre e o quartos nao têm direito a gel de banho nem simples sabonetes!!! Tem toucas ou seja um barrete transparente
Visited in september 2023
Preis-Leistung top. Schöne Terrasse. Frühstück ok.
Visited in september 2023
albergo molto grande a 10 minuti a piedi dall"aeroporto dell'isola. Colazione super e una piscina rilassante.
Visited in august 2023
Hotel bonito e com óptimas condições
Visited in july 2023
Vicino all'aeroporto ma lontano (40 min) dal paese
Visited in may 2023
Ottimo per chi deve recarsi in areoporto ( e a circa 400 metri dall'aeroporto) le camere sono poco insonorizzate, ma pulite gli arredi un po' vecchi, la colazione è a buffet, il personale è gentile e disponibile .
Visited in march 2023
מלון נחמד מאוד, פשוט, היינו בזמן לא מתוייר אבל היה נחמד מאוד הצוות חביב ותומך ודואג להכל
Visited in december 2022
Boa gente ????
Visited in october 2022
É compreensível, a ilha é pequena e não tem mts atractivos.
Visited in september 2022
Visited on 12.9.-16.9. 2022

+ nice staff
+ good location (near the airport and still quiet)
+ clean rooms
+ garden with pool
+ decent breakfast

- insects everywhere
- old room
- missing chairs on the terrace
- too far from the centre (or any other supermarket)

It is stated that it is a 4 star hotel with which I disagree... Recepcionist was nice and allowed us to hide our rented bikes in their monitored side hallway. Communication in English was OK.
At breakfast, there was not big food selection, but it contained everything needed and it was fresh.
Rooms were clean, buuut the main problem was that they do not have mosquito nets on doors, so you need to decide at night if you want fresh air or be stang by mosquitos (killed 1st night at least 10+ of them and we had just light from TV in the room) aaand the humidity drew in also other insects (they need definitely isolate the front and back door so the insect won't come in, till then -1.5 star). Bathroom was also clean but the shower curtain was not practical and old.
Wifi connection was at all times OK. Beds were divided, so if you are going like couple and want to cuddle there is a huge gap between you.
Not much trees in the garden in the backyard, but they are taking care of the environment well and the hammock was comfortable.
Pool was divided into two parts for children and adults. Water was a little bit cold but clean.

I recommend this hotel in general, if you are not much demanding.
Visited in september 2022
Super Hotel. Es blieben keine Wünsche offen.
Visited in september 2022
Breakfast was a little under par. Dinner simple, but ok. Room was clean an decent.
Visited in august 2022
Bom.alojamento , bem localizado e serviço muito razoável
Visited in august 2022
Uns hat das Hotel sehr gut gefallen. Zimmer geräumig. Frühstück mit Kuchen. Schöne Auswahl. Auch Aussenbereich sehr gut gemacht.
Barbereich leider nicht direkt besetzt gewesen. Deswegen einen Punkt Abzug
Visited in july 2022
During our stay at the Hotel Santa Maria was a wedding, so you couldn’t use the entrance & had to walk through the garden. In the middle of the night the firealarm started, just to be turned off & wake up everybody again about one hour later. At the same night somebody was screaming through the hallway (around 5am), so we already had an awful night - so let’s continue at the following morning to be sent out from breakfast really rude with waving hands & “no no no, it’s not open”(in the room information is written breakfast at 7am).. we came in at 7:30am. Well, the breakfast is a joke anyway. Tetrapack juice, coffee from a machine that’s worse than from any fuel station & cheese that tastes like plastic. One morning at 8am there was nothing left, not even plates or glasses got refilled, really?!
The guy who checked us in had no word to much, he just said the room number & NOTHING else. No Informations about breakfast or poolhours, so of course we took the time from the info sheet in the room.
The other receptionist didn’t speak English & so nothing was done after our complain..
Dinner is aweful, DO NOT EAT THERE. The “fish” was a frozen one & not even that was proper cooked. But the spaghetti where well over cooked.
There are insects in the hotel which is okay as it’s surrounded by nature, but it’s not okay to have the same dead insects still there after the housekeeping was in the room? Same for the hallway.
Unbelievable to pay so much money for this ./
Only good thing is the gardener.
Visited in july 2022
Hôtel loing de tous service et accueil déplorable chambre et terrasse salles
Petit déjeuner et dîner à fuir
Visited in july 2022
Bem servido no restaurante
Visited in july 2022
No âmbito de um evento que frequentei durante uma semana no Hotel Santa Maria, creio que poderia ter havido uma melhor coordenação na organização dos coffee breaks. No entanto, saliento a simpatia, o bom serviço prestado pelo staff do Hotel e a qualidade dos produtos alimentares.
Visited in july 2022
Funcionários muito simpáticos e prestáveis. Local muito tranquilo.

HÔTEL SANTA MARIA

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Rua da Horta, Vila Do Porto Porto, The Azores
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