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We had a wonderful stay at Ca Na Xica, staying for the final three nights of our Ibiza trip this year. Location wise, it’s perfectly situated for exploring the North of the island. It’s extremely quiet and peaceful, with probably the most beautiful pool area we’ve ever experienced in a hotel. The service from check in to check out was brilliant. And dinner in Salvia was probably the best meal I’ve had in Ibiza (and I’ve been coming for years!). We really couldn’t fault this hotel at all and will returning next year for sure
Un hotel que se sale de lo "normal", un lugar donde poder evadirte. La piscina es maravillosa. Nos recomendaron excursiones y restaurantes para todos los días que estuvimos en la isla bonita. Nos hicieron sentir como en casa. Gracias a las chicas de recepción por involucrarse para que nuestras vacaciones fuesen inolvidables.
Ca Na Xica is a very special place.
If you are looking for a hotel in an absolutely beautiful relaxing setting with a "chilled Vibe", Ca Na Xica ticks that box.
However what makes this place so special is Alex and his amazing team - everyone goes out of their way to make your visit memorable - we enjoyed our daily chats with the gardeners / ground team, housekeeping are super friendly, the breakfast & bar staff were really attentive and the team at the front desk are unbelievably helpful.
In particular a very special shout out to Belen & Lucia who really do go above and beyond to make you feel special - their attention to detail is impressive, organising of restaurants, advice on shopping / ice creams parlours, help with car hire, you name it... nothing is an issue. Can't wait to return.
Hotel is beautiful. Wonderful architecture. Gorgeous pool and grounds. Hotel design and landscape are highlights. But style over substance rules here. As a for instance, either the shower door or the toilet door can be closed. But because the door is shared, one cannot ose both the shower and and toilet door at the same time.
This is NOT a 5* hotel IMHO.
Service Issues (and there are many):
Room not properly cleaned. Used coffee cups left in room. Sink not cleaned.
No bathroom amenities like tissues, Q-tips or shower caps. Big bottle of body wash was left empty for days.
Blinds not opened when room is cleaned (or should I say when bed is made).
Remote control for TV was missing(obvious quality control issue in that no one is checking whether room is in proper order).
We were give a bottle of Cava for booking directly and told we could have it whenever, just to ask. We asked one day when we were sitting at the pool. The bottle was brought to us with an ice bucket lacking almost any water or ice, and we had to open it ourselves, which is certainly easy enough for us to do, but just goes to show the level of service.
Breakfast was included and good. Proper assortment and yummy green juice. But staff was lazy and most patrons had to go an request hot breakfast options instead of wait-staff coming to the table to take the order.
Upon checking in we were told the gym was open 24hrs. The first night I was jetlagged and couldn't sleep. Went to the gym only to find it was closed.
This is a very quiet hotel. Perfect for architect enthusiasts and reading quietly by the pool.
Upon checking out, the man at the reception had to stick the credit card machine out the windows and say 'the reception here isn't so good'. After manually calculating our bill, I thought to myself he couldn"t be more correct.
Considering the cost, I would not recommend, nor return here.
Das Hotel ist außergewöhnlich schön. Das Design ist erstklassig, die Lage ist perfekt und der Poolbereich einfach fantastisch. Das gesamte Anwesen strahlt Sauberkeit und Pflege aus, und das Personal ist äußerst freundlich, zuvorkommend und kompetent.
Plutôt déçu de mon expérience que j'attendais impatiemment au vu des commentaires mirobolants. Nous sommes restés 3 nuits et avons payé près de 500€ par nuit (hors saison!) soit les premiers prix de chambres pour le Six Senses à titre de comparaison. Or on en est très très loin.... Nourriture incluant le petit déj pas mal rien d'exceptionnel (vous me direz elle est immonde au Six Senses), service sympathique mais pareil moyen - peu loquace voire parfois désagréable, chambres basique mis à part des SDB un peu originales, murs extérieurs blancs ou la rouille commence à poindre, emplacement sans aucun intérêt sur l'île, aucune vue etc... A noter par contre la tenue parfaite des jardins de la propriété et çà c'est un vrai plaisir. Equipe de jardiniers de qualité. Egalement une belle piscine non chauffée pour ceux qui apprécient. Je sais que pour ce type d'établissement l'équation économique est difficile et qu'Ibiza est le type de destination ou la valeur du l'argent et du service sont en train de disparaître mais je maintiens mon 3 étoiles. Le rapport qualité / prix de cet établissement qui jouit pourtant de certains actifs n'est pas bon voire médiocre.
If you are looking for a hotel in an absolutely beautiful relaxing setting with a "chilled Vibe", Ca Na Xica ticks that box.
However what makes this place so special is Alex and his amazing team - everyone goes out of their way to make your visit memorable - we enjoyed our daily chats with the gardeners / ground team, housekeeping are super friendly, the breakfast & bar staff were really attentive and the team at the front desk are unbelievably helpful.
In particular a very special shout out to Belen & Lucia who really do go above and beyond to make you feel special - their attention to detail is impressive, organising of restaurants, advice on shopping / ice creams parlours, help with car hire, you name it... nothing is an issue. Can't wait to return.
This is NOT a 5* hotel IMHO.
Service Issues (and there are many):
Room not properly cleaned. Used coffee cups left in room. Sink not cleaned.
No bathroom amenities like tissues, Q-tips or shower caps. Big bottle of body wash was left empty for days.
Blinds not opened when room is cleaned (or should I say when bed is made).
Remote control for TV was missing(obvious quality control issue in that no one is checking whether room is in proper order).
We were give a bottle of Cava for booking directly and told we could have it whenever, just to ask. We asked one day when we were sitting at the pool. The bottle was brought to us with an ice bucket lacking almost any water or ice, and we had to open it ourselves, which is certainly easy enough for us to do, but just goes to show the level of service.
Breakfast was included and good. Proper assortment and yummy green juice. But staff was lazy and most patrons had to go an request hot breakfast options instead of wait-staff coming to the table to take the order.
Upon checking in we were told the gym was open 24hrs. The first night I was jetlagged and couldn't sleep. Went to the gym only to find it was closed.
This is a very quiet hotel. Perfect for architect enthusiasts and reading quietly by the pool.
Upon checking out, the man at the reception had to stick the credit card machine out the windows and say 'the reception here isn't so good'. After manually calculating our bill, I thought to myself he couldn"t be more correct.
Considering the cost, I would not recommend, nor return here.
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