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Back to plant data sheet HOTEL CAPRI

Opinions HOTEL CAPRI Port Pollença

Members' reviews on HOTEL CAPRI

4/5

20 reviews

Value for money

Location

Cleanliness

Setting / ambience

Service

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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

Dodic Z.

Visited in april 2024

Very satisfied woth our stay. Good price to quality ratio.

Martin (.

Visited in april 2024

Für den Preis sehr gut

Martin P.

Visited in april 2024

Fantastic atmosphere. Great breakfast included. Look.

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Almudena M.

Visited in april 2024

No me ah gustado nada,aparte yo Page un poco más,para tener vistas a la montaña,y lo único que veía,era como la vecina,de enfrente,cenaba,y el.programa de televisión que estaba viendo,creo que nos tomaron el pelo

Doug A.

Visited in november 2023

There was nothing about the room that I can talk about positively! Would not recommend this over-priced property.

Tony F.

Visited in october 2023

Super stay. Brilliant staff

BOAT R.

Visited in october 2023

This is a 3-star hotel with a 4-star feel. We booked a seaview room and it was absolutely terrific. The staff were polite, the room was very clean. I highly recommend this place. It represents great value when compared to the other hotels on the seafront in Puerto Pollença. A storm blew in and we left our balcony door open all night and fell asleep to the sound of waves and the gales. The breakfast was very good with everything you'd expect from a quality hotel buffet plus lots of lovely little personal touches like home made macaroons, biscuits and cakes, plus delicious little foamy pineapple shakes. The wait staff were attentive but not intrusive and everyone in the place, staff and guests alike, appeared happy.

Enikő T.

Visited in october 2023

We only tried the restaurant, it's absolutely 5-star! Everything was incredibly delicious. And the view is wonderful.

Roberto T.

Visited in september 2023

Hemos venido a cenar y ha sido una experience fenomenal
Nos atendieron Marcos y Pedro, el servicio de 10, la comida MUY RICA, y súper rápido
El lugar es precioso y el hotel tiene un toque antiguo que le da un aire auténtico, bohemio, romántico…

Bruce R.

Visited in september 2023

A little gem of a hotel. Very reasonably priced for its location. The room rate also included a decent buffet breakfast. The staff were amazing.... always willing to help no matter the problem.

Mariano C.

Visited in september 2023

Buen sitio para comer y con vistas

Dan S.

Visited in september 2023

Amazing bar / restaurant with very good food and drinks, well priced given the location over the water and service.

Jose I.

Visited in september 2023

Bien situado. Habitaciones pequeñas un poco caras, pero es el precio de la zona en verano. Desayuno correcto. Servicio medio. Un dia correcto, el siguiente camarero se mostraba d e mal humor. En hotel había confirmado salida tarde y después nos dijeron que era un error.

matthew r.

Visited in september 2023

For what we paid the hotel was absolutely brilliant. Upgraded our room on arrival and had cava waiting for our special occasion. The location was absolutely perfect right on the beach front and we enjoyed eating breakfast right on the beach every morning. Rooms were clean and modern and had fabulous air conditioning.
Staff were brilliant and couldn't have been more helpful.
Absolutely fantastic value for money!

angel g.

Visited in september 2023

Minizimmer mit Gefängnischarakter.

Sauberkeit wird nicht unbedingt großgeschrieben. Unsere Toilette war bei "Bezug" dreckig, was in den Tagen danach, leider weiterhin nicht von der Reinigungkraft behoben wurde.

Strandtuch war Mangelware. Entweder man hat Glück oder eben nicht.
Selbst die Handtücher/Duschtücher konnte nach der Reinigung verschwunden sein, wo man nur Zähneknirschend Ersatz bekommen hat.

Freundlichkeit scheint insgesamt ein Fremdwort zu sein.

Sophia M.

Visited in august 2023

I really wanted to like this hotel because it looked nice but unfortunately, I was disappointed. The rooms are not as advertised, the beds were super uncomfortable and had one small pillow on each and a sheet as the cover. It kind felt like a prison bed. When we requested pillows it took 1.5h and 3 reminders before we got them. By that time it was 12.30 am.
When we asked for beach towels the first day we were told there was only one left (a white bathroom towel) and when I asked if they don't have beach towels for all guests (the two of us can't share one towel) , the lady at the reception said "Look, do you want it or not?". The staff is overall rude, except for a young girl at reception and a gentleman at reception. You're almost scared to ask the staff anything because they seem to get defensive and annoyed.
Our room faced the yard and if you are looking to go to sleep at any time before midnight you can forget about it if you don't have serious earplugs. There is shouting, slamming of kitchen utensils, babies screaming at the top of their lungs etc. until past midnight. The noise is not coming from the beach walk or other guests either. I had the worst sleep in years. And paid for it.

I stayed at the hotel next door (Hotel Sis Pins) last summer and had a much better experience there. Both food-wise, comfort-wise, quality and service-wise.

The positive thing is the location. Beautiful outdoor seating by the sea!

Claire P.

Visited in august 2023

Wonderful holiday. Great service. Would definitely recommend.

Walter K.

Visited in july 2023

War nur im Restaurant

Rocio S.

Visited in july 2023

Por donde empiezo…
1. La habitación no se correspondía con la descripción. Extremadamente pequeña, incómoda y sucia.
2. Subimos cuatro personas en ascensor (lo permitido) y nos quedamos encerrados. El personal tardó en acudir a rescatarnos mucho tiempo.
3. El precio es demasiado elevado para lo que es el alojamiento. Me parece una auténtica vergüenza.
4. La comida deja también mucho que desear.
5. El hotel no está adaptado para personas con discapacidad. El ascensor no paraba en cada piso sino que había que hacer parte de tramo entre los pisos por escaleras.
En conclusión, jamás volveremos.