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Opinions PROTEA HOTEL BY MARRIOTT Dar Es Salaam
Members' reviews on PROTEA HOTEL BY MARRIOTT
4.5/5
15 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
You'll have everything in the snip of your finger ????.
Warning: Dirty towels!!! 2 of us stayed but only 1 towel and we had to ask for extra.
Worst part:
1) new towels still had stains?!?!?
2) no change of bedsheets for 5 NIGHTS?!!!? (Btw, the bedsheet also had stains, that’s why we know)
3) first told us we shall be able to upgrade, but next moment be like “unfortunately we are full at the moment” and it wasn’t even full cuz for 5- day mornings, we see how few guests went to the breakfast. Not trying to be demanding but we spent quite some time in the hotel and it was quite empty and our room was next to the reception.
Good part: 1 star for breakfast. We enjoyed it a lot and the staff from the restaurant were super nice.
1 star for the gym.
So total 2 stars ⭐️⭐️
I recommend
Fitting and Fixtures are falling apart
Gym equipment is old and broken
Breakfast is good, only a few menu items get changed every time( there is no monitoring if it needs a refill)
The staff is supportive, caring and hospitable
and their service was amazing from the airport pick up driver Abbas really gave me a warm welcome to Tanzania and then Getrude Goodwill. She is a valuable asset to this hotel and to me. she really welcomed me to the hotel and to my room and the reception staff were truly wonderful. I communicated to Getrude from Whatsapp when I was in Malawi and she really was informative and she gave me all the details for whatever questions was asked so I was able to come fully prepared to Tanzania as it was my first time coming to Tanzania.
The entire staff were really really helpful and welcoming and they really give us a positive vibe of how Tanzania is and how their people are and how they treat us and they are amazing services. Their food was delicious and well made, it’s a very peaceful environment and I stayed in the loft suite.
Overall, the service was excellent and I would highly recommend anyone coming to Tanzania to stay in this hotel for as long as you wish because they would provide you a beautiful experience and excellent service from them and special.
Thanks to the staff of Protea Hotel oyster bay,and special thanks to Getrude Goodwill, a real gem of a woman.
Location is ideal between masaki restaurants , attractions, and the city
Rooms and very clean and staff is well trained
Breakfast and the restaurant is ok