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Opinions KUPAGA VILLAS Jambiani
Members' reviews on KUPAGA VILLAS
4.4/5
20 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
KUPAGA VILLAS
The best at Jambiani and around
SHARAZAD BOUTIQUE HOTEL...
International & Fusion restaurant - €€
4.8/5
Jambiani - Tanzania
BLUE REEF FISHING LODGE...
Seafood & fish restaurant
4.4/5
Jambiani - Tanzania
MR. KAHAWA
Tanzanian Restaurant - €€
4.4/5
Pajé - Tanzania
MAMA MIA RESTAURANT
Italian - €€
4.0/5
Nungwi - Tanzania
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Les repas sont copieux et très bons, la vue est exceptionnelle et les chambres très confortables.
Charlotte et Martin sont de très bons conseils, tout était parfait, au plaisir de séjourner au Kupaga !! ????????
Hôtel à taille humaine avec une équipe adorable. Nous avons trouver un parfait rapport qualité prix pour le secteur.
Je recommande fortement
c était notre étape préférée pour boire et manger. La gérante est aussi très avenante. Un bel endroit
En bord de plage.
The following day, we planned an excursion to Paje and requested a Tuk Tuk from the hotel staff. Despite repeatedly specifying our preference for a Tuk Tuk and not motorcycles, and confirming the price before departure, we were dismayed to find two motorcycle riders waiting for us. It was an extremely dangerous and uncomfortable journey, especially since it was raining and the drivers sped up to 100km/h without us having helmets or suitable safety gear. Upon arrival, the fare had unexpectedly doubled. When we contacted the hotel about this, a senior staff member threatened us, saying there would be dire consequences if we didn't pay the increased fare, including physical threats ("They will wait behind the next corner with a knive").
As a frequent traveller, I was shocked and felt extremely unsafe. We reported this incident to the hotel manager, who apologized, but the local staff member had already misrepresented the situation. It's unacceptable for a so-called "luxury" hotel to engage in such offerings, exposing guests to dangerous situations and voicing any threats to guest. Despite deciding to stay another night, we woke up to yet another issue: a cold shower at 8 AM, which is simply not acceptable for a hotel in this price range.
The manager Charlotte was very nice and keen to solve the situation and also willing to compensate us for the plenty inconveniences. But when discussing with the owners we were offered to waive the cocktail from our bill - which clearly means no one was keen to even make up for this in any way. Anyway in many ways the experience wasn’t great and it’s sad as it was a 3 day stay and it’s a beautiful location with a very eager manager but the hotel has failed to meet its promises in terms of service, trust, security.
Also watch out there is a mosque close by so morning prayers waking you up early in the day.
A pity that safety and concerns of guests were not taken serious.
(Als Tagesgast)
L’hôtel est magnifique.
Toute l’équipe était génial, mais gros coup de cœur pour Fahad, Sarah et Charlotte.
Les repas sont très bien, et l’ambiance est vraiment très agréable.
On a passé une semaine de rêve la bas ????
Seul bémol : happy hours uniquement pour les cocktail avec alcool, et pas de proposition de cocktail sans alcool. Donc pour avoir un cocktail sans alcool, on payer le prix d’un cocktail avec alcool et n’avions pas la promotion du happy hour…
Merci à elle, à Martin et l'équipe.
L'équipe Kupaga