Opinions HOTEL OASIS Barcelona

Horrible service. Also, I could witness how bad they treated their employees. I won’t come back again.

My husband and I had one of the most remarkable holidays in Barcelona. We loved everything about this city and one of our favourite parts was the hotel we stayed at. We loved how accessible it was and how close it was to the Gothic quarter. But what we also loved was the service this hotel provided and particularly from Jose Schanks. Right from the point of checking in, Jose was extremely helpful and hospitable- someone who believed in the importance of going that extra mile. We will always remember his warm and cheerful personality!

Hôtel merveilleux, très bien situé (stations de bus et métro - Barceloneta juste au pied de l’hôtel). Petit déjeuner continental très bon et copieux.
Le personnel est très gentil et attentionné, le ménage est fait tous les jours dans les chambres.
Le plus : la terrasse avec la piscine, très agréable avec le soleil.

Das Hotel ist sehr sauber und die Lage ist auch perfekt. Gleich die U Bahn in unmittelbarer Nähe. Personal ist auch sehr freundlich. Die Zimmer sind ein wenig hellhörig, störte mich aber nicht. Das Hotel und die Zimmer sind sehr schön. Hatte mir für ein 2 Stern Hotel weniger Erwartet, also meiner Meinung nach hätte das Hotel mehr Sterne verdient. Am Zimmer ist ein KÜhlschrank, Minisafe, Duschgel, Seife, Kaffeekocher, Tee, Gläser und Instand Kaffee kostenlos vorhanden. Das Hotel war einfach der Hammer.

Excellent séjour dans cet hôtel !
L'accueil a été très chaleureux et serviable ! Il nous a été proposé d'avoir un grand lit en remplacement de 2 petits lits.
L'hôtel est très propre, la décoration travaillée.
Les chambres sont assez grandes. La literie est très confortable.
L'insonorisation au niveau du couloir n'est pas très efficace mais nous a suffit.
L'hôtel est très bien situé, proche d'une gare, d'une station de métro et de nombreux arrêts de bus. Pas loin du port, ni de la vielle ville !
Merci à l'équipe !

Staff are amazing. Provide great recommendations and the room and bathroom are a perfect size.

Es un pequeño hotel,situado en la Plaza Palacio,muy próximo al barrio de la Barceloneta y con todo tipo de transportes públicos al alcance. Fui dos veces con mi esposa. En Recepción son exquisitos,muy serviciales y atentos. La habitación, pequeña pero muy cómoda, sin terraza pero con un ventanal-balcón con vista a la Plaza o lateral. El baño súper cómodo y equipado. El desayuno muy completo y variado...muy rico (¡muy buen café!). Decoración general del hotel muy acogedora. Muy bien hotel de ⭐⭐ perfecto y totalmente recomendable. Felicidades a todo el personal y dirección del Hotel Oasis.

We stayed here last February 6-11 and it was passable but not worth it for the price we paid.

Let me break it down completely.

LOCATION: It is nicely located near the center and very near a metro station.

ROOM: Our room was so terrible. We paid extra for a bigger room not knowing that they will give us a room at the corner wherein it seems like you are in a jail when you open your window. You can't even open it to get some fresh air!!!!! Also the bathroom is full of molds. Very disgusting! ???????????? The worst was, one night when we wanna shower late at night there was no hot water. And also the aircon is not getting old and better to switch it off because it is too old!!!!

EMPLOYEES: The Receptionist who assisted us while checking-in is nice but at night they are changing shifts and that night when I complained about water, he was so unfriendly and annoyed perhaps that I'm complaining.

Trying to get a refund from booking but they said that they can't give me any. So disappointing.

В цілому готель сподобався, одразу біля метро, 10 хв до моря, до Сагради 40 хв. Дуже приємний персонал, надали по запиту праску і ковдру. Смачні сніданки, особливо випічка, кожен ранок все свіже. Вибір не надто величезний, але вистачає наїстися. Із мінусів тільки погана шумоізоляція, чули як сусіди навіть вмиваються. На вікнах немає сіток, вночі кусали комарі, купляли засіб від них.

Hello , i never met such rude person in my life ! We wore seated at the bar waiting for a cocktail when cocktail arrived I went at the desk and kindly I asked if they have any snacks that come with that in my mind I thought I m sure they forget . The barman told me that I have to pay for it !!!! I never heard such thing after we were suppose to stay 4 days in the hotel , so I asked can I speak to the manger ? He came so I asked I found incredible that you serve an aperitivo with out a fries anything and rudely he told me if you don’t like you can go !! He trow me out of the hotel !!! RUDE RUDE I have heard about Catalan being cheap but for some fries Throw out 3 people and loosing 700 € it is just crazy . I hope the owner quell read this review and throw out the bar manager . What experience !!! DONT GO TO THIS HOTEL THEY ARE CRAZY!!!

Excelente ubicado y buenas vista. El personal súper amables y dispuestos a ayudar.

La habitación espaciosa y la terraza espectacular, pero la limpieza deja mucho que desear, la parte de abajo de la cama llena de mucho polvo, igual que la parte de abajo del lavamanos, el hervidor de agua sucio por dentro y el pico llevo de oxido, la pared donde está colócalo el aire acondicionado manchada (filtración).

Sin duda son cosas que se pueden mejorar y en caso de volver a Barcelona claro que le daré una segunda oportunidad al hotel oasis.

Viste increíble

Mooie locatie en kamer is goed
Ik had zelf een beetje pech met ontbijttijden en bartijden. Weinig gebruik van kunnen maken.

Altijd wel prima geholpen door personeel

Un magnifique hotel très bien situé ! Proche de toutes commodités, on peut accéder au centre du quartier gothique à pied, beaucoup de restaurants et de cafés à proximité également ! Les chambres sont propres, et confortable ! Merci à José pour son amabilité , il a même fait l’effort de communiquer en français ! Très bon rapport qualité prix ! Je reviendrai avec plaisir :)

Very clean. Friendly helpful staff. Perfect central location.

Un hotel que merece 4 estrellas, habitaciones perfectas,limpias y espaciosas, personal amabilísimo y super atentos con el equipaje, sin duda para repetir a mi paso por bcn

Hôtel idéalement situé dans Barcelone, metro L4 (arrêt barceloneta) et bus tout proches. Beaucoup de choses peuvent se visiter à pieds si vous aimez marcher!
Chambre spacieuse , propre et agréable. Petit bémol sur l insonorisation car le matin nous entendions les canalisations de la douche des voisins (lit contre le mur donnant sur la douche des voisins) mais apparemment l insonorisation est le problème de tous les hôtels espagnols! Mais ca va on s y fait ????
Personnel agréable, des petites attentions durant notre week end surprise en amoureux.. nous avons été ravis.. nous reviendrons ????
A bientôt!

موقع الفندق استراتيجي كل الخدمات قريبة منه من سوبر ماركت ومطاعم وحتى الشاطي كان قريب، والموظفين لبقين وبشوشين ومتعاونين واخص بالشكر ( اليكس، خوسيه )
الغرفة كانت نظيفة واطلالة جميلة والبار لطيف ودافي، استمتعت بالاقامة فيه، ولن تكون زيارتي الاخيرة سوف يكون اختياري بكل مره ازور فيها برشلونة.

ملاحظة واحدة الفطور كان جداً بيسط ومتواضع.

The reason for a poor review is that this hotel was very expensive to start with (nearly €200 per night in a 2*hotel with no breakfast at the end of October!) and they asked more money from us when we arrived. As we were not happy to pay extra money, they said that we could just leave (in the middle of the night... which was far from ideal after travelling all day and without another reservation).

Our main point was that we booked the hotel and we paid for everything included, also the taxes. They insisted that city taxes were on top of what we already spent for *taxes*. This extra cost was no mentioned anywhere in their website or booking.com Other hotels did mention extra costs, so we were led to believe EVERYTHING WAS INCLUDED, which is what we paid for. I believe these extra costs should have been mentioned on their page AND on the booking page as other hotels do. In fact, if aware of the extra hidden costs, we would have chosen another place to start with.

Another issue was the bed. We booked a double bedroom and were offered a twin room (without asking us) where the two single beds had been merely put close together.

Another issue is that the pool was only open a couple of hours in the afternoon and you could not even sit by the pool unless you consume FOOD from the bar ????

Another issue was that the shower had a broken door and the sink was blocked, and we could not even wash our hands easily.

I understand there may be differences of views, and I would have accepted a gesture of good will to let us feel welcome and to sympatize with us. Particularly because the hotel itself was very expensive but had many flaws, as mentioned above.

What we found was rigidity and inflexibility instead. Staff (several of them) did not accept ANY responsibility, and they did not offer anything to acknowledge our dissatisfaction. In fact, they did not even offer a coffee to us, and we had to pay each of our (very expensive) breakfasts.

This is, in summary, a hotel that pretends to be a 'higher level' boutique hotel with fees that reflect this. Unfortunately, staff is not trained to welcome clients, and there is no sense of 'ensuring that the client is happy'. We were very disappointed and I would not recommend this hotel to anyone.