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DON MOUSTACHE HOSTEL

Hotel
2.4/5
19 review

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C/ Girona, 33, Barcelona, Spain
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Members' reviews on DON MOUSTACHE HOSTEL

2.4/5
19 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in february 2023
My flight got delayed and I wasn't able to arrive before the reception closed at 11:30pm and couldn't respond to their email. When I went to check in the next day, they said they had canceled my reservation and couldn't get a refund even though I had booked for 4 nights. Apparently, they do this all the time on different hotel platforms. They are gaming the reservation systems, especially when there's a big event in Barcelona. They say that they do this because the fees that they get charged are high.

I've never posted a negative review before. But this situation has gotten me so angry that I will post in every single platform there is, because there's something morally wrong about this hostel's business practices. Please do not book at this place. They are very immoral, money-driven, and do not care about their customers at all.
Visited in january 2023
Die Duschen und Toiletten waren nichtmal 1 Stern wert. Das Frühstück besteht aus Toastbrot, Getränke-Pulver und alter Wurst in einem unhygienischen Behälter.
Visited in november 2022
Pésimo. Hicimos una reserva vía booking avisando que llegaríamos 1 am, nadie nos avisó previo a llegar que no se puede ingresar post 23:30. Nos quedamos toda una noche afuera.
No conforme con estto, al otro día volvemos y nos enteramos que nos habían cancelado la reserva y que “ya no tenian lugar”.
Para colmo ahora la reserva tardarán 15 días en devolvérmela.
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Visited in november 2022
הוסטל ללא חלונות אוורור נוראי מקלחות עם עובש ,שילמנו לשלושה ימים מראש נשארנו לילה אחד עברנו למקום אחר .
Visited in september 2022
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