GRAND HOTEL PRAHA * * * *
On Staromĕstské Námĕsti square, this 4-star hotel is the only one that offers a view of the famous astronomical clock. You will stay in the heart of the most famous square of Prague's historic old quarter. Grand Hotel de Prague offers luxury accommodation in comfortable rooms equipped with antique furniture and decorated with style. Breakfast is included in the room price and is served as a buffet. In addition to many facilities and services such as satellite TV, free internet connection, air conditioning, etc., Grand Hotel Praha also proposes to book theatre tickets, airport transfers, car rentals... You can also enjoy the hotel's restaurant and its terrace overlooking the clock, which offers Czech specialties. If the hotel is full, you can stay at the Apostolic Residence that belongs to the same group and is located in the same square.
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Members' reviews on GRAND HOTEL PRAHA
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
We arrived on the first evening and were checked in and taken to a room out of the main hotel. I was disappointed in the room and then realised that this was not the deluxe room with a view that I had booked seven months prior.
We were moved to the correct room the second night - no apology, first they tried to say that’s what I booked, when I showed them my booking confirmation then they said it’s because I asked for two beds that they downgraded us.
I understand that I asked for this, but they should have advised in advance that this would only be a standard (and therefore cheaper) room, not a deluxe. They also refused to refund the difference for the first night although we had to repack, move to the other building etc.
I did read reviews afterwards and realised this happens reasonably often…
The facilities are lacking, there is no kettle or coffee machine and the first room had the shower head so low you had to duck down.
The porters, cleaning and wait staff are polite and do a good job.
Be aware that it is nothing like the pictures on the website..everything has been downgraded…Fraudulent advertising is the term I would use. The charge for the room is now in dispute with many photos and video to back up the claims.