The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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Perfectamente ubicado, de habitaciones correctas, agradables terrazas para tomar café o beber algo fresco. El edificio de estilo canario es un plus para alojarte en la laguna si vienes de fuera de las islas. Recomendable.
Very atmospheric hotel with an unbeatable location and the best wine shop in town. Ask for Rasa the sommelier and she'll arrange the degustation of the best local wines for you.
We had booked an executive room which, according to the photos on their website, had an adjoining lounge area which our room didn't have. However, it was large and did contain a sofa and was on the top floor in a corner of the hotel close to the gym. There were windows on 2 sides; one facing over a car park and the other towards a mountain. And most importantly, it was very quiet.
There was a bar fridge with bottled water and lots of wardrobe space.
The reception staff were always helpful and spoke good English. The atrium at the entrance is really beautiful with lots of seating between the many plants with drinks and snacks available from the adjacent cafe.
The restaurant "El Grandioso" is used for breakfast and has a 3 course dinner including half a litre of water and coffee/tea for 19 €.
The breakfast buffet is very good, offering a wide selection including local cheeses, fresh orange juice, fruit (no fruit salad), various breads, croissants and cakes.
The evening meal changed every day and offered a choice from 3 starters, main courses and sweets. The quality was good and the service fast.
There's also a rooftop pool, jacuzzi, gym and outside tables with a view over the city.
It's possible to park directly in front of the hotel entrance to offload or pickup your bags. The hotel does offer 12 € / day parking but there is free parking next to the hotel. Unfortunately it's usually full but with young men, expecting tips, waiting to show you to an empty spot! There's also a paid parking a few minutes away but again, often full.
As La Laguna is some 540 m above sea level it's usually 4+°C cooler than the coast. But what makes La Laguna a great place to stay is its world heritage listed glorious old town centre which is where the hotel is located.
Overall a very good, clean and comfortable hotel with many facilities.
Wir haben das Hotel wegen der Lage und dem wunderschönen Innenhof ausgesucht. Unser Zimmer war nach hinten raus und uns haben die "langen" Wege überhaupt nicht gestört. Der Eintritt in das Hotel, durch den Innenhof zur Rezeption ist wirklich sehr schön gestaltet.
Wir haben uns jeden Morgen über das reichhaltige Frühstück gefreut. Es gab eine große Auswahl auch an vegetarischen und veganen Speisen. Die Mitarbeiter beim Frühstück waren trotz (manchmal) Unterbesetzung und Stress sehr freundlich.
Einige Abende haben wir den Sonnenuntergang auf der Dachterrasse genossen oder haben im Innenhof gesessen und einen Cocktail getrunken.
Zur Parkplatz Situation können wir nur sagen, dass wir entweder auf dem kostenfreien Parkplatz hinter dem Hotel geparkt haben oder in der Tiefgarage. Aber das ist uns nicht wirklich wichtig. Wir müssn nicht mit dem Auto vor dem Hotel vorfahren um dann das Auto aus zu laden. Wir schaffen die 50m auch zu Fuß zu gehen.
Wir haben auf jeden Fall eine entspannte und schöne Zeit im Hotel verbracht. Vielen lieben Dank dafür an das gesamte Team.
Horrendous experience for a 4-star hotel. Nothing to do with a 4-star quality. No service provided for the elderly and handicapped, we were told "we have no such service, next time, come with friends".
Furthermore, nothing is provided in the room, not even water. After negotiations, they accepted providing one bottle of water in the room (again 4-star hotel!). No slippers, no bathrobe - only when requested. We had to call the reception each time we turned on/off the AC - because the button didn't work.
We were part of a guided tour, and the prices of their drinks varied from one night to the other (clearly very honest staff).
On the last day, a waitress at the restaurant mocked one of us for asking for someone who speaks English. She responded sarcastically "no Spanish? Too bad."
Most of these reviews must be fake. I would never recommend this to any tourist that expects quality.
Un hotel boutique con una decoración exquisita y un ambiente muy acogedor. Sus espacios y salas de negocio son confortables y sus habitaciones muy cómodas y bonitas. La atención del personal es correcta pudiendo ser más cercanos y amables. Su cafetería es excelente.
La localizacion de este hotel es bastante buena, está justo en el centro. Las habitaciones estaba muy limpias y el personal ha sido muy amable en todo momento, sobre todo el recepcionista. Es un placer dar con personas tan serviciales como él. Lo único que no me ha gustado del hotel ha sido la cafetería (poca variedad) y el parking (muy estrecho) por lo demás todo perfecto.
Ein nettes Hotel aber auch nicht mehr. Die Lage ist gut, man ist direkt im Stadtkern. Der Innenhof ist wirklich schön und auch das Restaurant Malaka ist toll. Leider sind manche der Kellner wirklich nicht so freundlich, gerade an der Bar und beim Frühstück. Die Zimmer sind ok aber in die Jahre gekommen. Die Dachterasse ebenfalls. Wollte eine Massage buchen und diese war an keinem der vier Tage Aufenthalt verfügbar, da ausgebucht. Ein gutes Hotel aber auch nicht mehr.
Je recommande vivement cet hôtel, le personnel y est très sympathique et attentif, il y a une belle piscine en roof top ainsi qu'un jacuzzi. Nous y avons passer un le très bonne nuit et le petit déjeuner était vraiment très qualitatif! De plus cet hôtel possède un très bon emplacement dans le centre historique, ainsi vous pouvez tout faire à pied.
There was a bar fridge with bottled water and lots of wardrobe space.
The reception staff were always helpful and spoke good English. The atrium at the entrance is really beautiful with lots of seating between the many plants with drinks and snacks available from the adjacent cafe.
The restaurant "El Grandioso" is used for breakfast and has a 3 course dinner including half a litre of water and coffee/tea for 19 €.
The breakfast buffet is very good, offering a wide selection including local cheeses, fresh orange juice, fruit (no fruit salad), various breads, croissants and cakes.
The evening meal changed every day and offered a choice from 3 starters, main courses and sweets. The quality was good and the service fast.
There's also a rooftop pool, jacuzzi, gym and outside tables with a view over the city.
It's possible to park directly in front of the hotel entrance to offload or pickup your bags. The hotel does offer 12 € / day parking but there is free parking next to the hotel. Unfortunately it's usually full but with young men, expecting tips, waiting to show you to an empty spot! There's also a paid parking a few minutes away but again, often full.
As La Laguna is some 540 m above sea level it's usually 4+°C cooler than the coast. But what makes La Laguna a great place to stay is its world heritage listed glorious old town centre which is where the hotel is located.
Overall a very good, clean and comfortable hotel with many facilities.
Wir haben uns jeden Morgen über das reichhaltige Frühstück gefreut. Es gab eine große Auswahl auch an vegetarischen und veganen Speisen. Die Mitarbeiter beim Frühstück waren trotz (manchmal) Unterbesetzung und Stress sehr freundlich.
Einige Abende haben wir den Sonnenuntergang auf der Dachterrasse genossen oder haben im Innenhof gesessen und einen Cocktail getrunken.
Zur Parkplatz Situation können wir nur sagen, dass wir entweder auf dem kostenfreien Parkplatz hinter dem Hotel geparkt haben oder in der Tiefgarage. Aber das ist uns nicht wirklich wichtig. Wir müssn nicht mit dem Auto vor dem Hotel vorfahren um dann das Auto aus zu laden. Wir schaffen die 50m auch zu Fuß zu gehen.
Wir haben auf jeden Fall eine entspannte und schöne Zeit im Hotel verbracht. Vielen lieben Dank dafür an das gesamte Team.
Furthermore, nothing is provided in the room, not even water. After negotiations, they accepted providing one bottle of water in the room (again 4-star hotel!). No slippers, no bathrobe - only when requested. We had to call the reception each time we turned on/off the AC - because the button didn't work.
We were part of a guided tour, and the prices of their drinks varied from one night to the other (clearly very honest staff).
On the last day, a waitress at the restaurant mocked one of us for asking for someone who speaks English. She responded sarcastically "no Spanish? Too bad."
Most of these reviews must be fake. I would never recommend this to any tourist that expects quality.
Accueil, qualité du personnel, patio somptueux, chambre confortable et bien équipée, emplacement.
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