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Opinions THE TREE HOUSE HOSTEL El Medano
Members' reviews on THE TREE HOUSE HOSTEL
3.9/5
24 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
THE TREE HOUSE HOSTEL
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The staff were brilliant and spoke English which helped me
The location was terrible, middle of nowhere it’s not walkable into the town or anything! The road is paved down so far then stops into a dirt road!
They did put a shuttle service on into the nearby village, the actual bus service was cheap enough to go into the main tourist area and airport!
If U book there do not get in room no 1
Activities and common dinners are organised every other day and make a great opportunity to find friends for the stay.
A well equipped and spacious kitchen invites to cook together and spend the evening.
Other amenities are great too. Even an outdoor gym is available and there is enough space to care for surfing or kiting equipment.
The location is a little bit away from the town centre though. Anyways, this makes for a closer community with the other guests and easy onsite parking. The shuttle van will take you to the surrounding areas if you don’t have your own car.
Highly recommend to stay here if you are in Tenerife!
La struttura è dotata di tutto il necessario per passare un piacevole soggiorno. Le camere sono spaziose e pulite mentre la cucina in comune è molto grande e organizzata. La piscina è sicuramente il punto forte, dalla quale si possono godere tramonti pazzeschi mentre si gusta un cocktail fresco sul lettino. Ho sfruttato anche lo spazio del coworking che ho trovato molto funzionale. Ultimo ma non per importanza, i proprietari e tutto il team hanno contribuito a rendere la mia permanenza indelebile. Tornerò sicuramente presto!
Grazie di cuore!
È molto grande come spazi quindi ognuno può trovare "la propria dimensione"
Tornerò sicuramente!
Gerade ist es wegen Baustellen der oberen Straßen nur über eine Ersatzstraße erreichbar, die Infos dazu kriegt man von der Besitzerin vorab per WhatsApp o.Ä.
Habe mir damit mich Google Maps nicht immer zur gleichen versperrten Straße führt das Haus unten an der Ersatzstraße markiert und bin ab da immer nach oben abgebogen, nur so als Tipp :-)
Positives:
Scenic Location-
The hostel is situated in a charming, out-of-the-way location with a nice pool and outdoor space, providing a serene environment.
Areas for Improvement
Misleading Co-Working Concept-
The primary reason for my choice was the co-working aspect, but the reality fell short of expectations. The two designated workspaces were consistently noisy, no private space to take calls (as advertised) and unfortunately, there seemed to be a misalignment in conveying the co-working concept among both workers and volunteers present.
Lack of Amenities-
The advertised audio/visual equipment for hire was not available during my stay. Additionally, they advertise access to free drinking water, however the water filter was broken, leading to a constant shortage of drinking water, a crucial amenity that was highlighted in the hostel's offerings. The workers would arrange to go get bottles, but there were many points in the day when there was shortage.
Missing Perks-
The absence of complimentary coffee (as advertised), as well as the promised activities, detracted from the overall experience. These were important features for someone seeking a co-living environment, and their absence was disappointing.
Hygiene Concerns-
The cleanliness of the hostel was subpar, and while the volunteers were amiable, there seemed to be a lack of enthusiasm or commitment to ensuring a clean and comfortable space for guests.
Organizational Issues-
The hostel appeared to lack organization and team communication, both in terms of managing expectations and offering a consistent experience. This was evident in the miscommunication regarding the co-working facilities and the overall lack of structure in providing the promised activities.
Conclusion-
Tree House Hostel has the potential to be a fantastic retreat, but it is essential for the team to reevaluate and redefine their concept. Consistency in communication and expectations among staff, volunteers, and guests is crucial for a successful co-living and co-working space. While the volunteers were friendly, their commitment to providing a well-maintained environment seemed to be lacking.
I brought my concerns to the attention of the manager during my stay. There appeared to be a lack of interest in finding compromise or solutions to address the issues I raised.
Despite highlighting the challenges, there was no offer of a refund, which I found disappointing, especially given my decision to cut my stay short due to the unmet expectations and inability to carry out my work tasks at the hostel as intended.
In response to my concerns about the noisy, interrupted co-working spaces, the management did attempt a makeshift solution by providing an old screen for my work area. While this was appreciated, the promised efforts to reduce noise in the co-working spaces did not yield significant improvement. Consequently, I found it necessary to depart earlier than planned, impacting both my work and overall experience.
I hope this feedback serves as constructive criticism to help Tree House Hostel improve its offerings and provide a more accurate representation of what guests can expect.
The staff wasn't very friendly either, especially the American girl. (Except Andrew, he's lovely).
I wouldn't stay here again. The walk into town isn't worth it, too far.
Lugar bonito y agradable.
Che dire posto fuori dal comune, completamente diverso da altri ostelli,
Lo staff, le persone che ci “vivono”, le varie attività che si possono fare rendono questo ostello incredibile.
Sono stato molto soddisfatto dello staff, perché nonostante parlassi poco l’inglese sono riusciti ad aiutarmi in tutte le mie richieste essendo che all’interno dello staff ci sono persone provenienti da tutto il mondo.
Mi sono sentito come a casa, ambiente davvero accogliete, mi sono sentito subito a mio agio e sono stato coinvolto nel gruppo.
Davvero in esperienza unica e indimenticabile, se volete provare un qualcosa di unico è diverso questo è il posto ideale.
Here I found the right balance between work and fun.
There is a lot of space to stay outdoors and have fun in the pool, but also a coworking to focus in the work and be together with people that try to improve their life.
I loved the barbecue and paella evenings.
It’s a little out of town but that makes it super peaceful and quiet during the day. They also have a free shuttle to take you to the supermarket or the beach!
I will definitely be back!
This spacious villa, with its inviting pool, feels less like a typical hostel and more like a personal oasis.
What sets it apart is the diverse community of digital nomads, providing an enriching environment for freelancers and entrepreneurs like myself.
The layout, offering shared dorms and private rooms, suits various preferences, while communal spaces provide the perfect balance for work and relaxation.
Every week is full of activities, entertainment and adventures.
The vibe inside the hostel is in constant evolution, with many different dynamics happening simultaneously. You simply choose where to fit in and build your own crafted experience.
As I write this review from my desk in one of the coworking rooms, where I essentially have my "own" desk to work, I reflect on how I never imagined having this kind of settling.
Upon arriving in Tenerife two months ago, my plan was to move around various hostels and experience different facets of the island. However, after a few days at Tree House, I told myself, "Okay, I would never find a place like this for the same price anywhere on the island." And here I am, in my second month of staying... classic and routine life seems long forgotten right now... what a dream!
Rating: 5/5
P.S.: The staff is amazing, and there are plenty of volunteers with different roles and skills. They keep the inner core of the hostel always alive and vibrant!
Nice co-working spaces and also the kitchen is really big and well equipped. Private bathroom in each dorm and care for cleanings from the staff. You can also do a Pilates class on the rooftop in the morning to start the day and there is a shuttle service that works really good. Amazing people and absolutely recommended for any kind of stay!!
A few things they could improve.
- The towels were very dirty and old
- The kitchen should be updated, the equipment was disgusting and old
- Train the staff - unmotivated and moody
- Provide some basic food for sale - when we joined, there was no shuttle and we did not know that there is no supermarket/ restaurant nearby so we went very hungry to bed
- clean, clean, clean!
- Upgrade the “coworking space” as it is just a bunch of tables, not enough plugs, no place to take a call, again just decorated without love or ambition
- Improve your shuttle booking system: No functioning security belts in the car (and you take the fast road), and the car was full many times as they did not count the bookings. Had to wait 1.5h for a pick up even though I reserved a spot
- Add curtains to the room, it was either construction workers watching me or having a completely dark room
I stumbled upon this charming hostel nestled a bit away from the hustle and bustle (which is exactly what I needed) and it turned out to be an absolute gem! The 15 min walk to the beach is a delightful way to start the day, and the free transportation to Medano and supermarkets is a thoughtful touch.
For remote workers like myself, the availability of indoor coworking spaces with sea view and comfy chairs and outdoor spaces if I get bored of the same spot is a game changer????. The pool is perfect for a quick break, and the Pilates sessions are a great addition! The kitchen is spacious and have everything you need.
The bar is a fantastic place to unwind, and the hostel's organized activities create a sense of community. The staff's hospitality is top-notch, adding to the amazing atmosphere that sets this hostel apart. Highly recommended for those seeking a tranquil yet vibrant experience! ????????????????????????????????
In total the hostel can be quite nice with the CoWorking space, pool and so on.
But unfortunately it seems like that everything can rise and fall with the current volunteers that are working at the hostel.
Some of them have just no motivation to do a little bit more as they need to do. It seems like they just want to hang around, drink, smoke and tan themselfs all day long.
This leads to sometimes badly cleaned rooms, kitchen and surroundings. E.g. why does a guest, directly after checkin, notice before the staff, that the cat shi**ed on one of the outdoor sofas?!
That makes a really bad first impression! As well as the rather demotivated staff that welcomes you at the checkin.
Might also be that we had just some bad luck with the current construction side, that our and other people's food was stolen out of the fridge and that the water filter was broken for some days.
But there are ways to create a nice stay for your guests anyway. You just have to go a little extra mile.
E.g. go and buy some water to provide for the guests so they don't need to go shopping. It's not that expensive! Buy some new boxes to be able so store stuff organized in the fridge. It did not matter if our name was written on the stuff! Buy some new kitchen towels and pot holders and create a certain spot for them. Some for dishes and some for hands. I saw this in another hostel. It worked. The old ones are disgusting!
Also buy some new coffee maker and some new guest towels without stains and holes.
It's about the details! A lot can be excused because it is "just" a hostel, but not everything!
Who ever owns this place. Go and use it, you will see!
The only highlight to mention are Fernando and the other guests. They lift this place up.
Co working: Just calling this coworking was an absolute joke!! There were just a few cheap ikea tables, with some uncomfortable chairs in a dark room. No pug ins, crowded and super rundown. I can’t believe people would spend a day working there! Not like in the pictures.
Location: Again absolute awful. It’s located in a construction side and it takes 25 - 30 min with a shuttle to the beach as the route is under construction. There is a shuttle but most of the time it’s full so people need to spend 1-1.5h waiting for the next one (even though we booked a slot). Once we had to wait in the dark at the beach for more than an hour as the our booked slot was taken. There is nothing around so it’s quite boring. Shuttle is just available a few times a day, latest at 6:30. Taxi will costs roughly 25€.
Pool: Pool Area was ok but pool is ice cold.
Rooms: The double room was like the entire hostel old and run down. Again, no plug ins next to the desk (coworking?!?). One bed was ok and the other one was so old that the metal from the mattress came through. Towel were full of stains.
Food & Kitchen: There is only the option for breakfast in the hostel and otherwise there is no restaurant nearby. You have to take the shuttle to the nearest supermarket to cook something in their disgusting kitchen.
Staff: The staff (especially the American girl) was not that friendly as I usually experience in hostels and the entire atmosphere was not great.
Overall: If you are looking for a coworking hostel, you have to keep looking. I would not recommend staying here to anyone.