Opinions OPERA AUSTRALIA Sydney

Very nice

This place so large. There are many friendly people

Ich habe heute Abend das Konzert im Opernhaus besucht und war enttäuscht. . Es war überhaupt nicht schön ((Anne-Sophie Mutter&The MusıcJohn Wıllıams))

I'm disgusted with the lockout period of the Sydney Opera house performance tonight of Aida. 30 minutes? Really, is that an acceptable amount of time to re-enter the theatre.

Tonight, I introduced a young friend to the Opera. She has never been to an opera, nor to a show in the Opera House. She was very excited and eager to attend, only to miss the entire second half because she had to use the restroom before heading back in from intermission. Only to find out, there was a 30-minute lockout period, after being two minutes into the second half. We were so disgusted by this and the unwilling attendants to help that we just left all together. Why would anyone wait 30 minutes and miss half of the second act?

You may want to post the lockout times on  your information packs to fully inform patrons of the risk of going to the bathroom. Here is what you have listed in your email for patrons, and I quote, "Please be aware there is a lockout period for latecomers. After this period, latecomers will be admitted at a suitable break in the performance."

30 minutes is not a suitable break!

Thank you for ruining a persons first experience at the Opera, and thank you for making the evening an absolute disgrace. I will never attend another event there, will not praise Opera Australia, and will be deleting and unsubscribing from any information or emails.

I have seen dozens of operas at the opera house in Sydney. Usually excellent.
However I must say the recent production of Aida in 2023 , although having superb singers, was let down by a group of 9 or 10 modern interpretive dancers. These nymph like dancers writhed around the stage during the arias and were distracting and annoying. It felt hostile to the opera singers and I imagine they’d be offended (I was for them) I overheard other patrons make similar comments at intermission. The second half was much better.

Bagus pemandangan disekitar opera house ada laut, kebun dan pemandangan alam sekitarnya

Opera Australia does not know what “no junk” means on a letter box.

Opera Australia puts on great performances but the Customer Service is absolutely abysmal. I've had the unpleasant task of having to call to have tickets reissued/resent a few times and for general questions and every time I am "greeted" by the rudest, most unhelpful, sad and sorry excuse for a "customer service rep" I've ever had the displeasure of speaking to. They either talk to you like you are pond scum, accuse you of being confused and misguided, or are very sarcastic and disrespectful.
It's a real shame and makes me wonder why I bother purchasing a rather expensive subscription for Opera Australia anymore as the "customer support" received when you need help is beyond awful.

Rude and poor customer service

Great performers and but VERY POOR CUSTOMER SERVICE. Ordered the mail to home tickets option twice and both times they lost the ticket in the mail . Sent them an email to ask for it to be reposted and was met with rude attitude, literally saying "We don't have time to repost".

Must not be making much use of your time then if you lose the tickets so often and reply to customers like this.

5/5 for the performers and production crew, 0/5 for the people doing customer service behind the scenes.

Si vous avez le temps, réservez, c'est magnifique et unique même sans être amateur

Nous avons passé un vrai bon moment grâce à Opera Australia. Si vous avez l'occasion d'assister à un de leurs spectacles lors d'un passage à Sydney, foncez.

Comment ne pas passer un bon moment avec cette compagnie ? Quoi de mieux que de voir un spectacle dans l'Opéra de Sydney ? Un moment mythique et incontournable que je recommande vivement !