LA CHOZA INN
Hotel
•
€
2024
Recommended
•
2024
A simple address, without too much charm but clean, not expensive and comfortable in a quiet area far from pollution and noise. The owner, very nice, has a tourist agency and organizes outings at La Fortuna waterfall, butterfly garden, crocodiles farm, etc. He currently learns French to receive you better.
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Members' reviews on LA CHOZA INN
3.9/5
14 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
Visited in february 2024
Auberge sympa, petit déjeuner très bon, cependant communication par les affiches (placardées PARTOUT) beaucoup trop agressive. Une communication douce serait appréciée pour profiter du lieu dans une ambiance plus détendue.
Pas de casier dans les dortoirs
Pas de casier dans les dortoirs
Visited in february 2024
My brother also wrote a review similar too this his name is Kyle Schmidt. We got kicked out today Feb 5th 2024 for writing a negative review before our stay had finished(kicked out on day 2 of 3) The hostel management does not like criticism. But when they canceled our stay they did give us our money back for the night that we missed since we were evicted from our stay.
I had the absolute worst experience at this hostel, primarily due to the horrendous management. During our stay, a misunderstanding with an employee left my brother and me stranded at the free hot springs, along with another guest. Despite being assured we could use the free shuttle back, the head management disagreed and, instead of assisting, we were evicted after leaving a justified poor review. We simply asked for our Uber to be reimbursed or some other non-monetary resolution, but management was dismissive, leaving us to find alternative accommodation.
On a positive note, the hostel's rooms are decent, albeit small. The showers, however, only dispensed cold water, and sharing a bathroom with 10 other people in the dorm, especially when located closest to the kitchen, made mornings inconvenient. The hostel's excessively strict rules, including the prohibition of outside guests, make it difficult to enjoy a spontaneous drink with a newfound friend from the bar.
TLDR- bad management, poor customer service, stay here if it's for a day I'd say up to 3 max(got kicked out on the 2nd day, see reasoning above), decent breakfast, cramped dorms, strict rules, and cold water showers.
Management will most likely say this review is a lie and all I have to say is that this has happened to other guests, when they say a negative thing about the hostel, the management just decides to kick the person out instead of dealing with the underlying issue.
I had the absolute worst experience at this hostel, primarily due to the horrendous management. During our stay, a misunderstanding with an employee left my brother and me stranded at the free hot springs, along with another guest. Despite being assured we could use the free shuttle back, the head management disagreed and, instead of assisting, we were evicted after leaving a justified poor review. We simply asked for our Uber to be reimbursed or some other non-monetary resolution, but management was dismissive, leaving us to find alternative accommodation.
On a positive note, the hostel's rooms are decent, albeit small. The showers, however, only dispensed cold water, and sharing a bathroom with 10 other people in the dorm, especially when located closest to the kitchen, made mornings inconvenient. The hostel's excessively strict rules, including the prohibition of outside guests, make it difficult to enjoy a spontaneous drink with a newfound friend from the bar.
TLDR- bad management, poor customer service, stay here if it's for a day I'd say up to 3 max(got kicked out on the 2nd day, see reasoning above), decent breakfast, cramped dorms, strict rules, and cold water showers.
Management will most likely say this review is a lie and all I have to say is that this has happened to other guests, when they say a negative thing about the hostel, the management just decides to kick the person out instead of dealing with the underlying issue.
Visited in february 2024
La Choza is probably the worst hostel experience I have had thus far! The rooms are adequate and the breakfast is nice. But the hostel has no hot water for its showers, has an overabundance of rules and constantly threatens to fine you for every little thing. The "Free Shuttle" doesn't exist. It's an amenity where you have to sign up and then ride it both ways. I was using it to return from the free hot springs with some friends and waited over an hour and it never arrived. Turns out that despite signing up for it and clarifying the pickup time from the hot springs doesn't actually mean it would show up...I brought this to the hostels attention and they did less than nothing to resolve the situation and instead blamed me and my mates for 'disrupting' their Shuttle service and making them arrange their service around our plans. Overall, the staff and ambiance are atrocious. The hostel doesn't even allow guests! If you're only spending a night I'm sure you could put up with it but it's not a place you should stay multiple days.
Don’t expect to have a hot shower after being in the cold water all day because the showers were freezing cold, chilling. I communicated this to them and they didn’t care one bit. The dorms had humidity and you didn’t have enough room to leave your stuff, too many beds in every corner. The kitchen was dark and there wasn’t space in the fridge to leave your stuff.
From the moment I got in, there were an infinite number of very aggressive signs everywhere, threatening you with money for absolutely everything. The staff were incredibly rude, I’ve never been treated this disrespectfully in my life! I understand that rules are part of the hostel, but it was the aggressive manner in which they were imposed that ruined my entire stay. Instead of asking things politely, from the beginning they started screaming at you and threatening you to pay absurd fines for even the most minor thing. I read reviews saying the same things but I chose to ignore them because of the price and the free breakfast, but no offer is worth being treated like this. I hope the owner of La Choza reads this so that they can take some action and keep an eye on the staff and their attitude. I felt the exact opposite of welcomed, they treated me as if they were doing me a favour instead of me paying for a service. I recommend you choose other options.