Opinions RIO PERDIDO Cañas

Hotel and staff are amazing! Breakfast and lunch are great. Views are amazing as well and so are some activities. Almost all of the activities are over priced, so better to rent a car and go elsewhere for tours etc. Giving it 4 stars due to the dinner and activity pricing. I did the hike (tumbas) by our self and was great. Also did the canyon adventure which was reasonably priced and very fun!

We had the most amazing time in this hotel. Everything was done very tastefully. Beautiful rooms, natures and the food was amazing in every meals. Very friendly and personal staffs who remember your name and room number. It’s very secluded and quiet with lots to do on property. We stayed two nights here and did not get bored.
We did the canyoning adventure. We thoughts it’s a lot of fun and challenging with the additional climbing rather than just ziplining.
East bungalow room is on the small side, after adding a rollaway bed there’s no sitting area but the deck was beautiful with extra sitting.
Roads lead to the hotel are rough and bumpy.
We would definitely go back in the future.

What a wonderful place to spend a few days in the middle of a dry tropical forest! Everything about the place, from the stand-alone cabins situated with privacy in mind to the treehouse main clubhouse, is just truly amazing. Everyone on service was pretty great too, always happy and willing to help with whatever needs or preferences you may have.

The location, first and foremost is remote but fabulous! The road to the resort is very pockmarked and some really large potholes, but once you reach the resort, all is well. You're in the middle of a dry tropical forest, and there's really very little else around except farms and an occasional home (none of which you can see on the expansive resort grounds). The resort encompasses dozens of acres, trails, multiple bridges and outlook areas, and even a small river that's heated by a natural spring. You are right in the middle of it all, and it is just awesome!

We did a nature hike and a spa massage, as well as eating in the clubhouse restaurant and pool bar throughout our stay. The nature guide was very knowledgeable and super-friendly. He pointed out numerous wildlife, interesting plants and what-not, as we made our way to the natural spring. (We drank from the spring without later issue or sickness.) The spa people are just amazing, both my wife and I enjoyed excellent massages. The masseuse checked to make sure the pressure I asked for was the right amount being provided. It was a very good massage.

But there are a few sour notes. The spa is located just above the two swimming pools (one heated by a hot spring, while the other is air temperature). Since this is not an adults-only resort, kids and families happily play (sometimes loudly screaming) just below the spa. It's supposed to be a relaxing, wellness-oriented experience. And that just really hurts the spa experience if your timing happens to be during the time a child is screaming in the pool.

Surprisingly, the food was also generally a letdown. All-around it was just plain and bland, with a lack of seasoning on anything. I was really disappointed in the blandness and the serving of a very mild red sauce (pretty sure it was the same red sauce no matter the dish, breakfast, lunch or dinner). Bacon was reliably undercooked. The steak was delicious, however. (I didn't really appreciate how bland the food was until we continued our travel to a seaside beach town and partook of the local restaurants.)

The service was generally and overall, really good. But sometimes it was hit or miss. One morning a server came by and took our order. Normally breakfast is served fairly quickly. 15 minutes later, another server comes by and asks if we've ordered or not? We had, but the server failed to put it into the computer, so we had just been waiting there for nothing. Disappointing. Another time I asked for a cart to get something out of my car, and the driver tried taking me to my cabana instead (because he really wasn't paying attention when another staffer told him what I needed). I found this to be true from time to time with various folks -- they seem to care about whatever it is you're asking about, but sometimes they seem to be only half-listening.

All in all, we would recommend and will likely be back because the remote tropical location was delightful and very peaceful. But we really wish it were an adults-only place, because while I'm sure most families are well-behaved, kids will be kids. And that kind of doesn't really fit in with the wellness-focused intentions of this place.

We stayed theee nights in an east bungalow in early march.

The attention to detail is pretty high here. Checkin is a nice experience and runs smoothly. The “rooms” are well appointed, nice, and clean. I noticed no maintenance issues. The rope chairs on the porch are nice and comfortable and the casitas feel secluded. We could see one next to us but for the most part you aren’t aware there are other buildings around you. Aside from nature it’s very quiet here at night and the grounds feel very safe to walk at night. They are incredibly well lit.

It was about a five minute walk to the restaurant and pools. We could call for a golf cart to pick us up but didn’t see the necessity.

Food prices were reasonable (around $20 a meal) but the menu was limited and the same for lunch and dinner every day aside from the daily dinner special. First night was a chicken curry, next was enchiladas and our last night was a pizza. I’d assume it rotates every 7 days or something.

Much more than three days and I’d be pretty tired of the food offerings. I wish the snack menu had a bit more snacky items and maybe a burger or something quick to grab at the bar by the pools. They have a swim up bar but that pool was warmer than the thermal river and warmer than my hot tub at home. They didn’t really come around the deck chairs and offer drink service at the pools. A real shame as this would be a nice service and probably good for business. We had to go to the bar to get drinks.

My only real complaint is the cleanliness of the pools. They’re pretty murky and have a lot of vegetation in them from the surrounding trees. This is probably unavoidable but the cold pool in particular was in real need of a deep cleaning.

They tell you on the website tubing is “weather permitting” they don’t elaborate that at points in the dry season the river is low and tubing is unavailable. That was the only activity we were interested in so we did none

We had some weird procedural issues with our account. We ate lunch and charged it to the room fine but then for dinner once we got back to the room, the waiter called us and said we couldn’t charge food to the room because we hadn’t left a credit card at check in. We had. He stopped short of accusing us of stealing, but just short. He said he’d check something or other and call back but never called. I assume he worked it out.

Then we had made dinner reservations for the same time every night with the concierge before arrival, but on the second night they called the room and said we needed a reservation. No amount of explaining cleared it up so I just made another reservation.

It feels like the front desk system doesn’t “talk” to the rest of the property. I do not know.

The thermal river was ok. We saw lots of howler monkeys, an armadillo, a small squirrel looking guy and a small animal the size of a cat I forget the name of.

I wouldn’t stay here a second time, but to do it over again id stay here again for the first time. I wouldn’t stay more than 3-4 days as there just isn’t enough to do ????‍♂️ but for a few days it’s very relaxing.

They say children under 12 not permitted but there were still a lot of children. Make it under 16 not permitted. lol.

Wi-Fi is good. Bring a fire stick to watch tv.

We didn't stay in the rooms. We came for the adventure day. We got here and immediately jumped on the next available zip-line tour they had. It was a lot of fun, they had excellent guides who made us feel safe the entire time. The scenery was incredible soaring over the river.

We then went and had lunch in the restaurant they had. It was good but nothing to get really excited about. The staff were great and very friendly.

After our meal we went to the thermal river for a quick walk. I took a quick dip then headed back to make it in time for the river tubing.

This was more silly and goofy than anything else. We got there and the second we got into the river it was mayhem... In a good way... In a very good way. Everyone was splashing everyone, screaming, and laughing. We hadn't laughed that hard in a long time.

We went back to the pool bar and had a nice cold drink before we left the resort. Upon leaving we were greeted with dozens of howler monkeys. They were all over the front entrance eating the flowers off the trees. It was a great way to end a fun and exciting day at Rio Perdido.

Rio Perdido was a magical place that exceeded our expectations. The staff was very welcoming and informative. The onsite activity crew that guided our hikes, tubing and zip lining adventures were so much fun to be with. Our forrest bungalow was a welcome reprieve from the days adventures. We loved to relax in the hanging chairs and watch the monkeys and other wild life frolic in the jungle. The food was exceptional and the bartenders where true mixologists. The thermal experiences including the pools and river rejuvenated our bodies. We will be recommending Rio Perdido to friends and family. Pura Vida!

This is a great resort. There are 2 rivers going through the property. One is hot as a hot bathtub and you can swim in it which is very relaxing. You can sit under a little waterful and be in a natural hot tub. It also has 3 swimming pools, with hot, tepid and cold water. The staff is very helpful and cheerful. The food is good. It is not included but not too high priced. There are several fun activities including white water tubing on the other river, zip lining, hiking and biking. There is also a spa.

Adventure with style ⛰️???????? This place was what we came to Costa Rica for. Hidden deep in the mountains and between 3 ???? volcanoes, this place is where luxury meets grit.
Totally awesome experience. The property is massive with something like 1000 acres or something. We did a group hike and ended up hiking the property all day before hanging out in the thermal pools at the club house later that afternoon.
The rooms are actually small private cabins that sit among the trees. The showers are outside and still totally private. We were lucky and greeted by a family of monkeys 2 mornings that came and sat right above our cabin.
Breakfast is provided free while lunch and dinner you have to lay for. Those 2 paid meals weren't too crazy either. We paid about $12/plate and ate very well the whole time we were there. The staff is super friendly and remembered us each time we saw them. They would ask questions about our previous conversations and were super attentive. They remembered at each meal that my wife was gluten-free without having to ask. Super impressive.
Every meal was delicious and better than most of the all-inclusive food we ate during our stay at the previous hotel. (Check my profile)
There's 2 options to get to the clubhouse from your cabin. 1 is the main road, and another (shortcut) is to hike through the jungle trail.
A short walk from the club house are hot springs nestled under the jungle canopy. This property is absolutely breathtaking.
We were also just a few moments away from Mt Tenorio, La Fortuna, and sloth tours, which made the trip more exciting.
We shared a couples massage during our stay, which was just what we needed after days of hiking and travel.
We were sad when the trip came to a close and we had to leave. Would 1000% definitely stay here again. Rio Perdido will hold a special place in our hearts. We hope to see you again soon. ¡Puro Vida!

Wonderful experience! So much to do at this hotel with hiking, zip lining, thermal rivers and then sightseeing. We saw so much wildlife here, go to the car park area at night for stargazing which is fantastic and an armadillo came by!
Staff are very good and food/drinks all perfect. Highly recommended for max five nights

Amazing resort in an amazing location. Unfortunately the restaurant is like a 2 star hotels restaurant. The wait staff wasn't professional. Kitchen was good and food tasted great. But the wait staff couldn't take orders, was slow, forgot requests etc. This is not acceptable for a luxury hotel. And keep in mind there is no restauranta around so you will eat 3 times at the hotel restaurant.

My wife and I stayed here for 4 nights during our honeymoon trip to Costa Rica and it was amazing! The property is unlike any other, the staff is absolutely top notch, and the on-site restaurant is delicious! There is so much to do here: hiking, thermal rivers, sightseeing, and tons of excursions. I would definitely recommend learning how to make delicious drinks through the their Guaro class.

The staff went above and beyond to make sure our stay was special. It was more than we could have expected and we're super happy with our decision to stay here. Would definitely recommend for anyone who is looking for a beautiful and relaxing resort in Costa Rica!

Hôtel qui a une situation exceptionnelle avec sa rivière thermale et sa nature. Le personnel est d'une grande gentillesse et font l'effort d'échanger avec nous les quelques mots qu'ils connaissent en FR, ce qui est vraiment apprécié. Les chambres sont très belles. Pour nous le point négatif sera l'aspect financier, c'est cher. Le Rio Perdido est le seul hôtel durant notre séjour au Costa Rica qui n'a pas eu d'attention pour notre lune de miel. On nous a même demandé 35$ pour avoir quelques pétales de fleurs dans la chambre. Nous regrettons cela.

How can you not rate this wonderful place not 5 stars? So beautiful setting, amazing facility, 5 star food and service by all staff amazingly friendly and competent. My favorite place in all of Costa Rica. I will be back in May for my second visit this year!

Highly recommend. The staff was excellent and the food and drinks were outstanding. We loved everything about our 4 night stay.

The entire property and rooms are first class. Lots of wildlife to see. The pools and hiking trails were excellent. I would go back anytime.

Espectacular!!!
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The staff and service was impeccable. The spa experience was excellent. Marlene is the best nail technician ever. She gave my mom and I the best manicure and pedicure we have ever had. A few things that would greatly improve this hotel is better lighting in the rooms as it's difficult to see at nighttime. Also, the black paint on the walls is very,very unattractive. A lighter brighter color would be so much better. The food menu could be more diverse and have more casual, simple options. Overall our experience was still excellent and we hope to return. Thank you Rio Perdido.