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ALBATROS SPA & RESORT HOTEL * * *

Hotel €€
4.2/5
17 review

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Carte de l'emplacement de l'établissement
rue Dedalou 1, Hersonissos, Greece
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2024
Recommended
2024

Hotel in a family atmosphere with a swimming pool for children.

This large complex, 30 m from the beach, where a family atmosphere reigns, offers all the services of a resort type establishment: a large swimming pool and a smaller one for children, sun loungers and parasols, entertainment, bars, restaurants, 24-hour room service. Most of the rooms are recent and modern and offer a view of the sea, the garden or the swimming pool. A wellness centre offers sauna, massages and treatments. French-speaking management and friendly reception.

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4.2/5
17 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Me I was in the new part in June and it was. There was not crowds. In fact, it depends on the period and the price you pay. You can not expect anything in August when it is!
ALBATROS SPA & RESORT HOTEL
ALBATROS SPA & RESORT HOTEL Manager
02/23/2015 at 13:49
Nous vous remercions d'avoir partager votre satisfaction suite à votre séjour à Albatros . Vos compliments récompensent l’investissement de chacun des collaborateurs de notre établissement. Dans l’attente du plaisir de vous accueillir de nouveau, nous vous prions de bien vouloir accepter l’expression de nos sentiments dévoués.
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lolo43
Value for money
Location
Cleanliness
Setting / ambience
Service
First of all, the bus threw us in front of a gloomy street, and the hotel 200m indicated to us further. Very welcoming!

For the first night in the old part of the hotel: the decoration is old, with a shower for half a nobody (very small) with a tights curtain to the buttocks which does not go down to the bottom of the shower! Therefore water spills in the bathroom! There is no place to store your belongings. The soundproofing of the rooms is really nonexistent, really too noisy because the room therefore gives next to the reception you can hear the arrivals and departures of the guests at all hours of the day or night.

For our second day, we arrive at the end according to lunch, the receptionist explains us that you will change us room (one gives us a superior room) because there is a problem in the bathroom. On are the rooms the prices of the nights noted and in fact the same prices are displayed then is this really superior room??? They transfer us in the new part of the building which is much cleaner and more spacious.

Drinks in the hotel: they are not included in the price of the meals. You have to pay an astronomical sum for water (€2.70 for 1 litre).
Cuisine: the very large disadvantage. The canteen is better, opinion unanimously shared by all French on site. Fried pasta/rice/will be our 3 friends of holidays. Heated one day on the other by changing sauce simply. The fries unpeeled, they are soft and swim in oil. Clearly not very good for us this Cretan cuisine. Odd tastes and paths of cooking are not great. Almost no typical dish. People ruent themselves on pizza or pasta. No real dessert, that fruit cut into pieces, gelatina of all colours and pineapple in box! A little disappointing in Crete? We are praised the orange on the island upon arrival at the hotel to have an old powder orange juice every morning... inadmissible for this level of range. This cuisine is reserved for our British neighbours!

There are very few activities organized by the hotel only 2 evenings per week in the August.

That would pass for a 2 star hotel but not to the summit.
ALBATROS SPA & RESORT HOTEL
ALBATROS SPA & RESORT HOTEL Manager
07/14/2013 at 12:52
Nous vous remercions de votre avis.Tous les commentaires de nos clients sont importants pour nous. Nous sommes désolés que vos vacances dans notre hôtel ne répondent pas à vos attentes. Tout le personnel de l'hôtel, notamment la réception est toujours disponible pour vous aider du mieux. Il est regrettable qu'à cause d'une problème de plomberie il fallait changer de chambre, mais nous avons essayé de vous faciliter la nuisance en offrant surclassement gratuit dans une de nos chambres supérieures. Il est dommage que vous attendiez une option tout compris, boissons incluses dans votre réservation, qui n'était pas disponible. Le menu de notre restaurant principal propose une sélection de cuisine crétois, grec et internationale et quelques-uns de ces meilleurs plats sont disponibles lors de nos séances de cuisine grecque. Nos chefs acceptent gratuitement des commandes à la carte au cas où un client souhaits. Notre chef de cuisine et le directeur du restaurant auraient été heureux de vous aider à choisir votre dîner selon vos préférences personnelles. Nous vous assurons que nous travaillons toujours avec sourire pour offrir à nos clients un séjour mémorable. Nous aurions apprécié recevoir vos commentaires avant de votre départ, que nous étions donc capable de mieux vous servir. Merci d'honorer notre hôtel avec votre choix pour votre séjour en Crète et nous espérons que vous offrez notre destination une seconde chance à l'avenir.
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