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Opinions MINOS BEACH ART HÔTEL Agios Nikolaos
Members' reviews on MINOS BEACH ART HÔTEL
4.5/5
21 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
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I am not a fan of buffet breakfasts, however this place is an exception. The chefs take great pride in preparing the food and the presentation is sublime.
The variety and quality of the breakfast is excellent and surpasses many 5 star hotel buffets that I have experienced.
There is a small sandy beach on the premises, which means that you could spend all your time in the hotel, however it would be a shame not to explore the area.
hotel, hostel, residence
Flexibility in making reservations 9/10 Location 10/10
Welcome 9/10
Hygiene 10/10
Check-in services 9/10
Facilities 9/10
Housekeeping 10/10
calm 10/10
Price 10/10
Suitable for all ages 8/10
*My overall personal rating is 5/5
* I evaluated as this service is available from the owner of the facility here for everyone.
* This is a personal assessment subject to the time and date of the visit and is not a reference to anyone.
* The owner of the facility has the right to hide or delete the evaluation.
Travel expert in 40 countries around the world
Lamore Lavita
Where to start…
We booked the hotel for two relaxing days for our honeymoon. We got the Annex Waterfront Bungalow.
As soon as we got into the room we were shocked and disappointed: old bathroom made of plastic, old furniture with obvious signs of damage; just a window to the water and a window to a wall (??) in the bathroom. On the outside, and even thought in the hotel pictures looked like a private beach area, sun beds were like less than a meter away from our neighbors. For reaching our room we have to cross an area than seemed not part of the hotel.
We went into the reception to complaint about the room and asked for a change and it took them 15 minutes to give us an option to change. The option? The last bungalow of the hotel (like within 15 mn walking from pool are and reception) with NO windows at all (in front of the beach!) and the private beach, although “private”, was two meters away from a small harbor with boats. Even with new furniture, it was not acceptable. We were offered another room at a higher category paying a higher price. We refused both options and decided to live. While doing the luggage back again we got a call from the reception offering the higher category room at no cost at all saying that “it is what they normally offer other people when they complain” which it seems like they do have this problem quite often.
I was not -nor my husband- in a 5-star hotel to bargain; are we crazy?
They insisted in that what we had it was we paid for, our “category”. If paying +450€ / night gives me a room with damaged furniture and a terrible attention from the desk, please sign me out. If they do have a bad category within a five star ranked hotel, better to mention beforehand. It is worth mentioning that we had better furniture and equipment while in less “luxurious” hotels around Crete.
Regretfully our worst experience in all the trip.