Opinions ELOUNDA WATER PARK RESIDENCE Elounda

Uns hat es echt gut gefallen. Die Lage ist umwerfend und auch der Hotelmanager war äußerst hilfreich und entgegenkommend nach einem Zimmerproblem!

De iets lange busrit naar het hotel is het helemaal waard, Wij hebben een hele mooie, leuke en ontspannende vakantie gehad daar. Personeel was heel vriendelijk en kamers waren ook heel proper en in orde. Onze dochter heeft haar geen minuut verveeld glijbanen, leuke zwembaden, springkasteel, golfen, en overdekte speeltuin. De Animator die elke avond het beste van zichzelf gaf met de kou kou move. Leuke en sfeervolle karaoke en dans avonden. Alles ligt beetje stijl en in de hoogte maar na 2 dagen waren wij het al gewoon om even te “klimmen” goed voor de conditie na al dat lekker eten in de hotel restaurant’s ???? er is ook een wagentje dat je kan nemen die je naar je kamer brengt. het stadje Elounda die niet zo ver ligt van het hotel is kortom prachtig! Met een mooi strand en mooi uitzicht in de bergen. Bij Fresco’s hebben we de lekkerste pita gyros gegeten ! Wij zijn verliefd geworden op deze bestemming mooie locatie en prachtig uitzicht !

My wife , I and our grandson had a great time at the hotel.
We enjoyed the food / buffet very much as there were always a wide variety of dishes available at breakfast and dinner time. Even give my wife a lovely birthday cake when they found out!!
Room was nice and cleaned every day.
Pool areas were good as were the water park.
George and the team in the restaurant were always very welcoming and professional. Ilias, Anne Marie and Kris in the bar were great.
The hotel was up in the hill side which for us was fine as we got some good exercise.
Hope to go back next year.

Prachtige locatie, indrukwekkende gastvrijheid en familiale sfeer. Een van de beste vakanties ooit!

We stayed at the hotel at the end of August 2023. We booked a package through Jet2 which we find works extremely well. There were staff at Heraklion airport to greet us and guide us to our bus transfer.

Upon arriving at the hotel, there was a mix up with bookings (we had booked quite last minute so this could be a factor) but the lovely gentleman on reception was excellent to get us looked after. This was brilliant considering it was during the night.

There is a fantastic gentleman who helped us with our cases to get to our room. He was so helpful and kind.

The room was very clean and perfect for our stay. We had a family room which slept the 4 of us very comfortably.

The food on offer in the restaurant is excellent. There was a great selection available and our children had great options too. The staff looking after the restaurant were very efficient and very friendly.
There was no electricity one morning for planned maintenance but the breakfast was absolutely outstanding. Highly impressive. Well done to the staff for looking after the guests!
The snack bar near the pools is brilliant during the day. Ideal for busy kids.

The bars have many drinks available. I loved the fact that a husband and wife work there looking after different bars. They were such lovely people and really provided a special experience for our trip.

Walking around is great exercise as the hotel is on a hill. The saltwater pools seem to be much better for your skin and I liked that there wasn't the smell of chlorine. Remember to pack goggles though.
My son really loved the football pitch. He met some really nice children to kick around with.

The shop near reception was well stocked and very reasonable for prices. She's such a lovely lady that runs the shop.

It was a huge pleasure to meet Pavlos and his dad. They have a fantastic hotel. We are planning to visit again.
It is such a beautiful island!

Highly recommended!

Trop excentré. Nous étions censés être en halfboard. Nous n'avons pas eu les repas et avons du manger à l'extérieur.
Personnel du petit déjeuner pas aimable. Jamais un bonjour.
Pas adapté aux personnes âgées, trop de pente et d'escaliers.
Chambres impeccables, vastes. Vue magnifique.

Heel mooi en rustig gelegen hotel met heel vriendelijk personeel en management is uitstekend. Heel lekker eten en tal van leuke faciliteiten voor kinderen

Booked for 1 week with my daughter for half board.
The hotel is at close proximity to the airport, situated in a very quiet location. Sat in the balcony at night and couldn’t hear anything else but the crickets. The view is amazing, the sunrise from the terrace is hard to beat.
Elounda is situated at walking distance with a good selection of shops, a great little bakery and great restaurants to eat.
All the people working at the hotel are absolutely amazing, always smiling and happy, helpful and knowledgeable about the area and the places to visit.
All in all a great visit, lovely place for a holiday .

Περάσαμε τέλεια στο ξενοδοχείο!

We have just returned from a week's break at your hotel....a much needed holiday. Cannot fault the hotel in anyway....our rooms and balcony spotless, food very good and staff so so friendly. Didn't even mind the hill up to our accommodation, especially after a few drinks!! We are thinking of returning next October again, without my stick!!

We have just returned after a family holiday. The hotel is just amazing and Elounda is too! The majority of the staff at the hotel are so so helpful, and really couldn’t do enough for you. (Some staff weren’t as approachable).

The room was basic for a family apartment but had everything we needed, even air con included mega!. And at first we weren’t happy but we moved the room around to meet our needs and was loads better. The room however wasn’t swept and the balcony was never cleaned, cleaning was just done very basic. The room had a lovely view from our room (10).

The food at breakfast was good, a good variety of food. We didn’t really have lunch and dinner at the hotel as we ate out most days and evenings. We did stay in one night and the food was good, but cold and wasn’t served hot. Not a great selection for kids but was okay for one night. The bar staff were ace!

Overall, absolutely amazing holiday. I have been honest in this review and would still rate my stay at 5 stars. Staff, service, food, room and Elounda were just brill. We will 100% be back next year, but as a family of four not three ????????

Thank you

This honestly was a bit of a mixed bag. Positives were the hotel views and bar staff! The views in the morning are breathtaking. Our holiday was made or saved by getting a car for sure though! The close beaches are terrible but with 20 to 30 min drives you can reach better places with really lovely clear water and sunbeds. Elounda beach is not worth a visit for a family day out it's just a small patch next to all the boats. We did however enjoy walking a couple of times through the shops and town close by.

Negatives. The room was literally falling apart. If you are looking for finer things on your holiday this is probably not your place. Things like the head board we're totally broken and wonky. Really wonky pictures, one bed was so so soft we had to rotate turns on it because it gave us a bad back. When we looked under there was a big peice of support under the bed that was broken and missing with a cheap fix. The draws on the room were all hard to open and close as so broken, the top off the door frame also fell off on my partner when he was standing by it. It's s shame because with some sprucing up on rooms and clearing up around the hotel generally it could be so much nicer but the rooms were falling apart in many aspects so imagined we'd have similar issues if we asked to move rooms.

The food was ok, we filled up on it often but also enjoyed meals out.

Bizarrely the all including beer and wine we are pretty sure had little or no alcohol in it. We drank loads one day... we weren't feeling anything. We ended up paying for our drinks or buying locally if we wanted a drink cos felt like it was wasted calories. It's a shame because we were all inclusive and looking forward to some free tipples.

The salt water in the pools was off-putting to our 6 year old who loves water and being under water. It was way too salty and did really hurt her eyes and hurt her skin by the end of the week.

Both my partner and daughter injured their feet and back on the green slide as the water is pretty shallow and they hit the floor upon exit. I've seen loads of reviews on this so some consideration to the green slide should probably be considered.

Despite so much being a pain! We did have a good holiday. The views and the staff saved it. There wasn't much to do close by without car though.

Feedback to the hotel would be to put some more effort into their rooms. It would make so much difference. They were very clean though!!!

Amazing place with amazing people, every year we go, the people are just amazing, all the staff provide such a great service and just want you to have the best experience possible. The staff and the Management are always ensure that the resort is safe and your health is paramount in their eyes