HOSTEL MARCO POLO

Esta ubicado cerca de las atracciones. Se puede ir a todos lados caminando. Tiene restaurantes y bares alrededor. Es limpio y cómodo.

Nope.

Don't stay there unless you want to punish yourself on something that you've done. There are plenty of other options around, seriously. Just skip this one.

Great hostel for such a low price in the city center ????????
I liked everything.

I stayed for two weeks for the first time in the summer of 2022. It was very clean and the location was great. I visited again this fall and stayed for four nights. The private room was even proactively cleaned every day! Thank you so much ????

This is a simple hostel that is basic with a good location. The service from staff ranges to ok to fairly good (the guy with the longer black hair was the best and most helpful staff I interacted with). The breakfast buffet does leave something to be desired. Would be improved if staff could keep flies off the food (use a plastic cover?). I appreciated access to the kitchen and eating utensils. The hostel could use a bit of an upgrade at least in terms of color scheme. Just a coat of fresh paint in more contemporary colors (ditch the sea green), some wall art and modern (even if second hand) furniture could refresh the look.

My main gripe is unfortunately I have to report that the place does have bed bugs. On my second night/third morning, I woke up with several bites on my ankle, thigh and arm. I started reacting very strongly to the bites that continued to develop into major rashes and itching that left my skin extremely tender. There was a sign in the elevator that mentioned that "maintenance spraying" would take place in a few days, so I don't think this is the hostels first encounter with this issue.

My recommendation would be to remove the old, ugly "headboards" for each bed that are secured to the wall. Because they are so old, there are thin gaps between the boards and the wall, but because they are permanently adhered to the wall, spraying and checking for pests can't be done. The bugs are probably hiding back there because I didn't see evidence of them on the mattress (which was covered with a mattress protector). FYI, mattress protectors do not prevent bed bugs, they prevent infestation of the mattress by bed bugs, which will just hide elsewhere.

Housekeeping needs to also vacuum every room at every turnover EVERY TIME to get any eggs. Finally, get rid of the old soft, upholstered furniture and get some hard plastic furniture, even it it's cheap. No doubt bugs were hiding in the cracks of those cushions. The chair in my room was ragged, dusty and at least 10 years old. It looked like free furniture you find on a street curb.
Hope the hostel resolves this issue. It was otherwise ok for the price.