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Opinions CASA D'ALAGOA-FARO HOSTEL Faro
Members' reviews on CASA D'ALAGOA-FARO HOSTEL
4.2/5
21 reviews
Value for money
Location
Cleanliness
Setting / ambience
Service
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
The staff was so helpful and Nice ! Even let us check in earlier when we were changed to the dorms room !
I stayed in a 6 bed room and the people were all lovely. People that go to this hostel are very friendly but respectful of your space as well. I suppose I got lucky with the people I met/ time of year I went.
I loved being on the second floor and having a balcony facing the streets down below. The hostel workers are friendly if you engage with them, but will also leave you alone if you do not wish to talk to them. Shoutout to Mario and Rachel in particular.
I loved the layout of the hostel and how they utilized the space. The kitchen is very warm and inviting and it's easy to talk to people there. There are a lot of common areas to hang out in. The rooftop area is a lovely place to sit in and soak in the sun. Overall, everything is maintained very well.
Pancake lady does a wonderful job and should get a raise because of her amazing pancakes. (free pancakes from Sunday - Tuesday)
It's very charming, other than the sofas that felt a bit unsittable sometimes simply due to their unergonomic design, I do not have anything negative to say about this place.
They team up with their sister hostel Hostellicious which is a 5 minute walk away for their dinners and pub crawls (weekends only).
You will meet lovely people from all ages at this great location which is close to both the harbour and the attractions. People need to realize that Faro is a charming seaside city that can be explored in a day or two. If you are not happy with a simple, laid back holiday, it would do you well to book the trips to the rest of the Algarve that the hostel also offers daily.
Edit: since I have such a nice reply from the owner I had to update
First of all I am not your friend, I am a customer. I have worked for 10 years in a 5* hôtel in Monaco as receptionist and then concierge and I have traveled enough places around the world so I am being very nice to the employees as I know how hard it can be but I am also leaving the deserved reviews for the managers to make improvements when needed whether they like it or not or whether they will make some or not.
My friend made the reservation for both of us as he already came last year and it was half the price. I told him to book the 6 beds since the price difference was around 5€ but he was sure that everyone will do that and the 12 beds will be empty.
When we arrived the 6 beds room was empty so he asked to move us to the 6 beds but we were quoted 14€ per night as in your system the price is different from hostel world which was around 5€. Even I think it's too much to pay such amounts for a hostel bed as if we combine the two of us the hotel would have been a cheaper option.
So I don't see where did he try to bribe your staff. By wanting to pay a fair price difference? Anyway as I mentioned above I could not sleep and I came at 1 am to change to the 6 beds room and I paid the difference right away as I just wanted to get some proper sleep after 2 weeks of traveling. Your receptionnist did not even give the right change and I was given the difference in the morning and that shows how much I did not care anymore.
Secondly having the very old gentleman acting like he was not stable psychologically makes me feel unsafe and unfortunately he probably needs some professional help so needless to say that he does not belong in a hostel full of young inexperienced people who are afraid to talk/complain.
So I invite you to redo your investigation as I am a man of my word and do have a certain pride but by the end of the day it is up to you to manage the hostel the way you want but from the way you handle a critique... And I can say is good luck!
All the best for 2024
The reception staff are OK. Not so friendly, but not unfriendly to me. Quit neutral.
I've been to the hostel twice and both times I couldn't sleep because of the noise from the party.
I have to admit that I went on Saturday each time.
I think it's nice to have a barbecue party, but when you have all the drinks you can drink then it's normal that it ends up in a mess.
I think if you don't mind a noisy place where you can have a lot of party then that's the place to be but if you like to sleep at night then it's better to choose another place.
Es gibt viele saubere Duschen und WCs, eine saubere und gut ausgestattete Küche, eine tolle Dachterrasse und oft auch Events. Ich schlief in einem 12er Schlafsaal, doch die Betten waren so hervorragend platziert, dass es sich wie 3 Räume angefühlt hat.