HÔTEL ATLANTIQUE PANORAMA

Completely drunk owner of the hotel almost tried to fight me while I was figuring out WiFi with the reception. He said I brought the towel from my room to the pool and needed to take it back to my room immediately.

While at the reception a poorly dressed man who reeked of alcohol walked up behind me and started mumbling and stumbling around.

I thought he was a drunk homeless person and I looked at him and then started asking the reception, who was clearly scared of him, if she knew who he was
After literally 45seconds of him talking louder and more drunk and touching me with his finger and her just watching him and not saying anything, she said he owned the place. I kept asking her during this about my problem because I work from my computer and I only stayed there because the lobby WiFi was good. I didn’t care about the towel obviously.

So then I started talking to him telling him How I work and he it was important and that I needed to figure out the WiFi and he just kept repeating himself and interrupting me about the towel.

At this point he starts looking me up and down insulting me telling me to leave them alone so they can work and calls over security.

I handed the towel to the security guy and asked if he could take it up to my room. I stopped talking to “owner” haha, and started talking again to the concierge. I went over to the opposite side of the long counter and asked the women for a refund and that I would leave the hotel and find someplace else but she just shook her head. I went to my room and calmed and had a laugh about the situation. They called right after and apologized profusely. But said they couldn’t give me a refund.

Je ne vous conseil pas cet hôtel très mauvais hotel que j ai vu , le night audit ne sait pas comment communiquer avec les clients il est un vulgaire la chambre ,elle est bien ainsi la vue mais je ne retourne jamais à cet hôtel il mérites même pas 1 etoile

the location of the hotel is beautiful but it is not well equipped