RESIDENCE INN BY MARRIOTT MONTREAL-WESTMOUNT
Marriott hotels are recognized for the quality of their accommodation and the variety of customer services. With this desire to seduce and this accommodation requirement, the Marriott Montréal-Westmount offers you a real "home-to-home" working environment. For in these spacious studios and suites, with fully equipped kitchens, you are at home. From the first second to the last, bilingual staff will be at your service for all your needs. After you have tasted it once, you will even think of living there in the year. Whether it's for a short stay or for a professional trip, here is the smart choice to make!
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Members' reviews on RESIDENCE INN BY MARRIOTT MONTREAL-WESTMOUNT
The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.
L'hotel est situé proche du centre-ville et des centres commerciaux, restaurants mais le service a été lent .
Nous avons trouvé des cigarettes fumées sur le balcon malgré que l'hôtel est strictement non fumeur,la piscine n'est pas disponible
Il manquait des draps pour le canapé et certains chaises étaient très vieilles.
Nous avons demandé des draps et on nous a demandé de descendre puisqu'il n'y avait personne qui pouvait venir à notre chambre.
Nous n'avons pas pu stationner notre voiture
Pour le petit déjeuner qui est "inclus"
Les choix ne sont pas nombreuses .
L'hotel ressemble plutôt à un airbnb 3 fois plus chèr. Je ne le recommande pas .
I was charged twice for a room back in September 2023.
I contacted the hotel and they sent me to their accountant. About a month ago, the accountant told me via email that she is investigating the matter. I even sent her screenshots of my credit card. Since then, I keep trying to reach her via email and phone and get no response on either. I'm tired of leaving her voicemails and emails. I called the front desk again today and asked to speak to a manager but she transferred my call to the accountant again despite my protests. I called back again and again and the front desk person keeps putting my call on hold without even talking to me. This is quite unprofessional and I believe she is in on this with the accountant and ignoring my calls on purpose. I have lost $355 due to a double charge and I cannot figure out how to contact anyone at this hotel to get my money back. This is very frustrating and disappointing. I will be filing a consumer case against them if I don't hear back in a day or two.
This is no way to make money by scamming your customers!!!
We can’t wait to come back here to stay as tourists and check out downtown! Thank you again for everything, and see you again soon!