Opinions LOFTS DU VIEUX-PORT Montreal : Find out what other web users have to say about this place

Sara K.

Visited in april 2024

The location of this hotel is superb. It is located near the old port, which has many walking opportunities and Street artwork. The old pedestrian district with many restaurants and souvenir shops are very close to the hotel. In fact, the guests can see the pedestrian street from some of the rooms facing the old street. However beware those rooms can be noisy in the morning Early in the morning around 7 o’clock the cleaning truck comes by and makes lots of noise. The rooms in the hotel are very well designed, except for some flaws, including the button for flushing the toilet that is very close to the wall and hard to operate. Also, the rooms do not have hot water boiler for tea. The guest needs to call the reception to get a cup or a pot of hot water with tea bags. The threshold of door of the entrance to the room has a ridge that poses a falling hazard.

Frank D.

Visited in april 2024

We had a wonderful stay here. Every member of the staff we interacted with, from the front desk to the restaurant staff and the housekeepers, was helpful, friendly, and accommodating. We truly felt welcome. There was so much to do within walking distance that we only took an Uber once all weekend. This is now our hotel when we visit Montreal.

Charlsie M.

Visited in march 2024

Loved this hotel!!

Olive E.

Visited in march 2024

What a wonderful place to stay at during a weekend getaway with the family over March Break. Not only was this hotel beautifully located in old Montreal but also a quick walk to the downtown core. The room was super clean, tastefully decorated to match old Montreal and modern aesthetic most people like. And the staff was just super super super nice. It was a nice change to be greeted with staff that actually really like what they do.

Ekin A.

Visited in march 2024

Great hospitality, clean room, lovely view through street… you can walk everywhere in old town,it is directly near port. Suggested

Vernon K.

Visited in march 2024

What a wonderful hotel, we loved everything about it, and would definitely stay again. The staff we superb

bruno E.

Visited in march 2024

Accueil, Service et Qualité au top

Rick C.

Visited in february 2024

Great hotel. Attention to detail is top notch!! Perfect location.

Kayleigh D.

Visited in february 2024

We had a fantastic stay at Auberge du Vieux-Port! My husband and I were celebrating our anniversary as well as attending Igloofest. We had tickets for Saturday but decided last minute to see if we could get tickets for Friday which was a sold out show. The concierge Thomas is a magician! He went on the hunt and came through - and even threw in some extra goodies since we were celebrating. We would absolutely stay again, especially if you are attending Igloofest. It was a 5 minute walk from hotel room into the venue. Special shout out to Thomas - you really made our weekend special!

Faith A.

Visited in february 2024

This hotel is very quaint and cozy. The staff are friendly and the location is unbeatable. The only downside-- which impacted our stay greatly, was the lack of sound proofing. Every night (three total) we were woken up to different sounds in the middle of the night or early in the morning-- talking/snoring/yelling/people running around/etc., (I am a very heavy sleeper so this would affect anyone). People having a conversation at a normal volume sounded as if they were in our room, so any noise slightly louder was quite disrupting. While the hotel was pretty, I would not stay here again and would urge anyone considering a stay here to ask the hotel if there are quieter rooms and bring earplugs.

Alina A.

Visited in february 2024

Amazing hotel, great location, nice rooms, very friendly and helpful stuff. Thank you all for taking great care of us, me and my family enjoyed every minute of our stay????????♥️

Not a.

Visited in february 2024

Great hotel

Kia M.

Visited in january 2024

The room was gorgeous, the view was gorgeous. The staff were friendly and the food was good! Location was easily accessible and walkable. Very nice.

Jean m.

Visited in january 2024

Excellent avec des plats avec du homard

Dondré

Visited in january 2024

Personally I love this hotel. I stay here every time I visit Montreal. The staff is always great and the location is fantastic. I always get a room facing the water and Ferris wheel so the views are great. I've only been in the winter time so I've not been able to check out the rooftop but one day I will. The rooms are always clean and stocked with great soaps and lotions. I love that they turned an old leather factory into a hotel and maintained some of the bones from that building.

Francis G.

Visited in january 2024

Très bonne adresse dans le vieux Montréal, facilement accessible. Hôtel cosy et familial. Une cinquantaine de chambres assez spacieuses dont celles en façade ont une une vue dégagée sur le Saint-Laurent. Deux restaurants accessibles sans sortir de l'hôtel. Personnel charmant. Voiturier et concierge. Parfait.

Ashish S.

Visited in december 2023

Centrally located, very good ambience with ever smiling staff

Caro L.

Visited in december 2023

Les lofts sont superbes.
Indépendants de l'hôtel.
Au centre du vieux Montréal : rue St Paul, la grande roue, la patinoire, le centre de la découverte...
Logement idéal pour les familles et voir les feux d'artifice !
3ème fois à Montréal
Les lofts sont magnifiques au centre près de tout super accueil

Susannah Z.

Visited in december 2023

The true nature of a hotel is not in taking care happy customers but caring about the unhappy ones. Marina is not only drop dead gorgeous but also helped remedy a situation that could have had me in tears. There was a misunderstanding with my reservation, which may or may not have been my fault, (my husband said I was confusing and changed my mind on the phone several times when I called) but they chose to take care of us nonetheless. We have an amazing room and I am absolutely thrilled. Dinner in the restaurant for Christmas Eve was delicious and the view is unparalleled. There is good reason this hotel has an outstanding reputation. Highly recommend.

Jonathan S.

Visited in december 2023

Had an amazing stay at the hotel and the staff was very pleasant. Food was excellent. Most importantly my wife was pleased.
Will be returning for sure

Josh M.

Visited in december 2023

Pure Bliss. An elegant stay in the heart of old Montreal. Steps away from restaurants and shops. The views of the river are picturesque and only a 10 min walk to the Basilica.

The bedding alone is worth every penny, but the service of the staff pushes this hotel into the realm of heavenly.

Jean-Paul L.

Visited in december 2023

It nice and clean and service is great. But some rooms are on the first floor facing the street. And with the cobblestones that make up the road it is very noisy. Plan for earplugs in case you end up on the first floor. If otherwise it's a great place.
Edit: I see in other reviews that the other rooms had additional amenities, like robes and slippers (which they advertise). No such luck for us. And the floors are hardwood, so do tend to be cold. So you might want to enquire about those before just accepting any room they offer.

S S.

Visited in november 2023

Wonderful stay during a work related travel. Very helpful and cordial staff, spectacular rooms, food, and service!

Stefan H.

Visited in november 2023

Lev and Amine were incredible during my stay last April. Very friendly and happy to assist.

Guillermo G.

Visited in november 2023

We stayed at the lofts, clean place, great location, NO ELEVATORS

Carolina M.

Visited in november 2023

La nourriture était bonne et ma serveuse aussi...elle a tout fait pour qu'on puisse avoir une meilleure place et je la remercie pour cela.C'est pour cette raison que je donne 5 étoiles aux services

Antonia B.

Visited in october 2023

This hotel is underwhelming for the price. The service is standard, they do nothing to make your stay feel special at all. The rooms small and poorly sound proofed. It is in a good location, but there are many hotels to pick from in this area. If I were to return I would pick a different one.

I C.

Visited in september 2023

My fiancé and I booked this hotel for a weekend trip. Sent us to get cash because we booked using a Visa Debit which they wouldn't charge, simple mistake but they weren't very accommodating. Said we needed to pay the booking fee in cash (balance + $500 deposit). We had $500 already, but they wanted the full balance in cash and wouldn't process the card. Upon return the concierge only took the $500 and asked if we wanted to pay the remainder in cash or debit (why send us to get a $1500 if you can just charge debit?).

Once that was sorted out, the porter damaged our suitcase by holding the telescopic handle and used a swinging motions to get it up the stairs (we will now need to get it serviced by Rimowa, handle doesn't retract and need to force it).

Room didn't feel functional, had more closets than outlets (bed was even blocking a set of outlets on one side). There was a lot of noise from the streets. At various points of the night there would be a loud rumbling noise that would go on for quite some time (second morning around 6AM, last night around 4-5AM). .

The mattress was the worst, on one side it sank in so much that it caused back pain (bad enough that my last night I didn't sleep). Just wanted to get out of there ASAP. I've stayed in 14m^2 rooms in Paris with no A/C during June that were more comfortable than this place.

Next time we're going back to booking a Sonder apartment.

Manny S.

Visited in september 2023

Very nice room. Spacious. In a busy, fun area with lots to do and see . There's some noise because it's in a busy area. Bed is comfortable. Nice shower. Fill kitchen with microwave, 2 burner electric stove top, refrigerator and dish washer. Nice place for longer stay. Good concierge. Valet parking available. Staff was very helpful and friendly. There were lots of steps to climb for our room, so if you have issues with stairs, this is not the place for you. No water bottles supplied. TV in living area. Wifi, yes.

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