Opinions WARWICK LE CRYSTAL Montreal

Incroyable hôtel avec un service super, je vous conseille fortement cet endroit????❤️

Personnel arrogant et sans écoute.
Arrogant and unresponsive staff.

I stayed in this hotel from march 15 to 17. Before that, I expected to have a great experience in Montreal. However, the room service is slow, I need to go to front desk to ask for that. Meanwhile, hotel charges 46$ extra, I don’t know what this for. I never use ur swimming pool, hot tub, gym, restaurant. I didn’t eat anything in the hotel. Even I got water from the first floor. The quilt is not clean. I have red rush on my legs from Saturday night until now. Hotel needs to check that. Overall it was a terrible experience. I stayed in many hotels around the world, never see a hotel provide this kind of service with high price. I can’t believe it’s a 5 stars hotel. Please avoid this hotel.

Perfect place with Friendly helpful Staff...

I recently stayed at the The Warwick Le Crystal hotel in downtown Montreal, it offers an exquisite experience for those seeking a blend of luxury, comfort, and impeccable service. From the moment you step into the lobby, you're enveloped in a warm and inviting ambience, with tasteful décor that exudes elegance.

The hotel's prime location provides stunning city views from many of its rooms, adding an extra touch of magic to your stay. Whether you're here for business or leisure, you'll find the accommodations to be top-notch, with every detail meticulously curated to ensure your utmost satisfaction.

One of the standout features of the Warwick Le Crystal is its exceptional customer service. The staff goes above and beyond to cater to your every need, always with a smile and a genuine desire to make your stay as enjoyable as possible.

I must commend Johanna for her incredible kindness, genuine patience, and unwavering professionalism. Her dedication to ensuring guest satisfaction was truly commendable and made a lasting impression on me.

The amenities offered are nothing short of amazing, with everything from the cozy lobby to the valet parking adding to the overall experience. The hotel prides itself on cleanliness and maintenance, ensuring that every corner is spotless and well-kept.

While no establishment is without its hiccups, any issues are swiftly and professionally addressed by the attentive staff, who keep you updated every step of the way until the matter is resolved to your satisfaction.

In conclusion, the Warwick Le Crystal hotel is a gem in the heart of Montreal, offering a luxurious retreat with unparalleled service and attention to detail.

A satisfied customer.

Our family stayed at the Warwick Crystal last Thursday and Friday. The staff were outstanding...special thanks to Bernardo and Valérie for their professionalism and exceptional service from the Front Desk.
Merci et à bientôt !

Hotel is amazing. Room, pool, sauna, outside hot tub, decent gym, and the valet parking. Only wiahes the hot tub and sauna got hotter.

J'ai passé 4 jours au Warwick Le Crystal soit du 05 au 08 février et le service était incroyable. Mention aux employés : Louise Bastien.André Griggs,Linda Bédard et Melvin Mansuy. Ce sont des gens professionnel et très attentionné. Je recommande cet hôtel.

A huge thanks to Joannie Gueye and her team; they provided an incredible experience last week during our business meetings. You simply can’t provide better customer service or facilities than the Warwick did last week, merci!

Excellent service à la clientèle, de très belles chambre et des repas gastromique.
Je recommande grandement

I went to this hotel I had problems starting in the first day until I left room, parking valet. It was my first time and last time do not recommend didn’t receive a call since the incident

Two-weeks at Warwick Le Crystal spending $$$$ for our stay. Overall good service and very friendly front desk and valet staff. Not a 5-star hotel. Beware of sewage smell in the lobby and hallways. Hotel is aware of the smell from their restaurant pipes.

Service de grande qualité avec le sourire et l’attention constante portée au client. Que dire si ce n’est que j’ai été impressionné ????