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HOTEL AUBERGE LE POMEROL

Hotel €€
3.1/5
24 review

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819, boulevard de Maisonneuve Est, Montreal, Canada
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2024
Recommended
2024

It is in a th century house right in the heart of the city centre that a very smiling staff is happy to welcome its guests. The decoration of the rooms is fine and the restaurant Les Deux Charentes will delight lovers of French cuisine.

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Members' reviews on HOTEL AUBERGE LE POMEROL

3.1/5
24 reviews
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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

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Visited in march 2024
L'ancien propriétaire devrait informer que son auberge est fermé. J'ai vu un avis de démolition sur la porte. Personne ne voudrait s'y rendre. Le site web existe encore et si l'entrée est interdite alors ayez la responsabilité de dire que l'établissement est définitivement fermé. J'attendais la 15 et c'est ce que j'ai vu.
Visited in november 2023
Petite chambre étroite insalubre avec du personnel homophobe. Aucun respect aucun service.
Visited in october 2023
Hello. I have been trying to reach out in reference to unknown charges on my credit card after I checked out. It’s been weeks since I am trying to speak to the receptionist/accountant.
I would really appreciate if you can contact me on my email id.

Thanks!
Amy
Amy
Visited in september 2023
⚠ Présence de punaises de lit. La chambre est NON REMBOURSABLE. Nous avons donc payé pour une chambre où nous n'avons pas logé.

De plus, un dépôt de 200 CAD vous sera demandé. (carte ou liquide)
Nous avions réservé la chambre via Booking avec paiement carte bancaire, or arrivée sur place la réceptionniste indique que Pomerol n'accepte pas les paiements en ligne ni les paiements en cash.

Pour régler la chambre seule la transaction par carte bancaire sera accepté. Attention aux frais supplémentaires si vous avez une carte bancaire étrangère.
Visited in september 2023
BEWARE: DO NOT BOOK AT THIS HOTEL. Trust me when I say - you will regret it. I made a reservation at Auberge le Pomerol last weekend. We then payed for the room for two nights and went inside, only to see that there was NO shower and the room was tiny and dirty. When I immediately returned to the desk to ask for a refund, the receptionist MOHAMED promised me that the worker coming in the next morning would process the refund. We then stayed at another hotel for the two nights. The next day, same story - the receptionist NADIA told us to call back Monday to process the refund. We then received an email starting that we would NOT be getting a refund, even though we were promised one by multiple workers. They are also REFUSING to let us speak to the manager or anyone higher up. My next step is to get my lawyer involved in this process. Save yourself the money and headache- do NOT book here.

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