Results Hotel Montreal

LOFT HOTEL

Hotel • €€

2.5/5

• 21 review

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334, Terrasse Saint-Denis, Montreal, Canada

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+1 514 439 1818

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2024

Recommended

• 2024

Luxury hotel with contemporary design, completely renovated, offering loft-style suites with luxury bedding.

The Loft Hotel is luxury in one of the most sought-after Art Deco buildings in town, designed by architect Ernest Cormier in the 1920s. After a complete renovation, it now marries contemporary design (by Jaime Bouzaglo), architectural history and a sustainable approach. Around thirty loft-style suites (100-185 m²) are available for short or long stays. Designer furniture, luxury bedding, a fully equipped kitchen and audio and video facilities are just some of the high-end amenities included.

Did you know? This review was written by our professional authors.

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Double occupancy: from $200 CAN.

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Members' reviews on LOFT HOTEL

2.5/5

21 reviews

Value for money

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The ratings and reviews below reflect the subjective opinions of members and not the opinion of The Little Witty.

Guillermo J.

Visited in june 2023

Des employés en or !

S G.

Visited in june 2023

il y a des endroits qu'on n'oublie jamais et il y a des endroits qu'il faut oublier Loft Hôtel est un endroit qu il faut oublier ... si vous avez le choix adresse à éviter .
- service inexistant.
- propreté plus que négligée.

suzanne b.

Visited in may 2023

I don't know when the photos of the website were taken but this is not the Loft Hotel Montreal that is there today. I have never EVER seen a hotel that needed more updating and cleaning than this one. It is dirty, the curtains were probably white when installed years ago but they are so filthy that I didn't want to touch them. The carpet in living room is so stained and dirty. I truly believe that this hotel needs to be inspected and I am pretty sure that if it were inspected, it would be closed down for sanitary reasons. This does sound harsh but believe me, it's all true and I have pictures to prove.

Rachel S.

Visited in december 2022

Very bad management, charged our client for a 4-night stay instead of the 2 nights she was actually there and originally had booked(And she has proof she only stayed there 2 nights based on check in and check out dates). Refused to resolve the situation and is blaming her, completely embarrassing customer service, do not stay here as they seem to be okay with committing FRAUD!
ON TOP OF IT THE OWNERS REPLY IS ALSO A LIE, I SPOKE TO HER AND THAT IS ABSOLUTELY NOT WHAT HAPPENED. HER CREDIT CARD WAS GIVEN FOR INCIDENTALS ONLY AND YOUR STAFF LIED TO HER AND CONFIRMED SHE WOULD NOT BE CHARGED, HER RESERVATION WAS FOR 2 NIGHTS ONLY AND SHE CONFIRMED THAT AT CHECK IN, SHE HAS PROOF OF HER FLIGHTS SO NO, SHE DID NOT "DECIDE' TO LEAVE EARLY. THIS IS NOT HOW YOU TREAT CUSTOMERS, AND THIS SHOULD HAVE BEEN RESOLVED FOR HER BASED ON HER CHECK OUT DATE/FLIGHT. NOT SATISFYING YOUR CUSTOMER SHOWS BAD FAITH ON YOUR PART SO YES THIS REVIEW AND MY WORDS ARE ACCURATE.